Lenovo ThinkPad X1 Yoga
Verified3 reviews
Lenovo ThinkPad X1 Yoga Gen 6 - don't bother – If I could put zero or negative stars, I would. I was looking for a business grade hybrid/2-in-1 and was advised by a friend that the Lenovo ThinkPad X1 Yoga Gen 6 was a better option than a Microsoft Surface Book 3. I sought advice from an online sales person about the specific needs I have for my business (mobility, long battery life, touchscreen with good pen to sign and edit PDFs on the fly, good processing power, able to connect multiple monitors). Having been told this machine could do all this, I bought it as my 8 year old Macbook Pro was on the way out.
There was nothing wrong with the ordering process. I bought extended warranty and 3 years "onsite" support as well as the pen and a recommended USB-C dock to go with my new ASUS 27" (not 4K) monitors.
Within a week the monitors started flickering and it seemed there was a problem with the dock. I confirmed there was nothing wrong with the monitors.
After several hours on the phone and waiting the same patches be applied and being told to replace the cables (which I did at least 3 times), the problem didn't go away. I was then told it was a known problem and the software/firmware was manipulated to "fix" the problem.
The problem didn't go away and I was told the problem had been escalated to L2. I was sent a new dock which didn't work at all (as in no internet, no connection to anything). I returned to the the old dock, with another set of cables but using a different port configuration. The problem continued and eventually after 5 months, a new patch and firmware was available. This was applied then a new problem began where one of the extended screen would cut out and get stuck on a colour or the screen would just flash between blank and a test pattern/fuzz image.
I run my business through this machine and am very reliant on zoom during lockdowns etc. I have no option but to give it back and find something else. It is likely I will return to a Mac - at least I know they can handle multiple monitors and their system is stable and their updates generally work.
Don't buy this laptop. It doesn't do what it says it does and it will waste a lot of your precious time trying to get it to work properly.
Purchased in at Lenovo for $3,494.78.
Terrible experience, taken 9 months to agree battery problem, now want to charge me $1050 – Battery stopped working within 3 months or so Have 3 year warranty Rang multiple times and told all OK Battery still not working Agreed to pay $160 for premium support so someone can come out Finally agreed battery is faulty USB port also faulty Have minor hairline crack on screen and was told I'd need to fix this for a quoted $1050 prior to Lenovo fixing faulty battery and USB Port! Its been over 9 month and 5-10 calls with them. Avoid at all costs if retail customer. Just sell, sell sell with no support. Ahhhhhhhh And it cost me $2,600! ouch!
Lenovo X1 Yoga 14" - Absolute rubbish – I bought this for $2000 in June this year. Only six months later, it won't power on at all. Completely useless paperweight. Unbelievable that in 2019 they can sell this sort of junk for so much money.
Purchased in for $2,000.
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