Linea Domo Delle Lou Lounge

Brilliant and Comfortable – Super strong, padding is brilliant and most comfortable lounge we could find. Had it for 8 years now, still going strong. 3 kids and all!! Show details

Beware !!! – We bought our lounge 1x2 seater and 1x3 seater over $7000 and both have broken frame. Shame on you Harvey Norman Rockhampton you will not refund us and we are still waiting after 2 mths to get it fixed. We are trying to contact Linea Dome and the phone number is not connected?? Please someone help us get justice and get a refund or a new one ‘fit for purpose’ . Disgrace Show details

Chair – The foot rest slopes down like you are going to slide off , very short feet hang over, no Limba support bloody great hole you can put your hand through , also narrow overall , a big person won” t fit Show details

tyson lounge 3rr+r+r /lth*terra – We bought this lounge from Harvey Norman in 29/9/2021 we paid $4600 for it and was told it came from Australia in Melbourne but to our surprise it came from china and the center piece of the lounge broke in a short while and they came 3 months later and fixed it apparently it was a bit of carboard that was the problem but the problem has occurred… Read more

again looking at it underneath this is made very poorly with cheap materials, we have never been more upset about the whole thing the lies from Harvey Norman and the poor quality of the lounge, it looks good but it is a piece of crap. DO NOT BUY>

very poor after sales service – We purchased a Chesterfield lounge (Bailey) from Harvey Norman, had to return the cushions back to the manufacturer as they were of different consistency, waited almost three weeks finally got them back only to find they had done nothing and no explanation as to what went wrong or what else could be done to rectify the problem. Very poor after sales service and recommendations for this company would not be good. Show details

Not Impressed – Wouldn't recommend this lounge suite. We were told it was Made in Italy. Apparently not. Due ti our age we have found it very difficult returning the footrest to its original position [we weren't able to have power returns]. Six months old and filling is already collapsing in the chairs. We have a Moran leather lounge which is 30 years old and is still in excellent condition. Don't buy this Show details

This is perfect – We have had this lounge suite for 5 years with no problems or issues. We have powered reclining and it is the best thing for multiple positioning. Highly recommend

Lovely comfortable lounge – I’ve had this lounge for a few years now and it’s beautiful. Very comfortable never had a problem with it. It’s a heavy solid lounge suite. I would recommend this product.

Not a Good Buy – Not happy with the product as it had an electrical manufacturing fault. Would not recommend this product to anyone as the ACCC also said advertisement was false, misleading and deceptive. Harvey Norman has refused to accept responsibility. Now going to court.

Quality Doesn't Match Price – We purchased this lounge suite from Harvey Norman and were really looking for something Australian made but when we tried this lounge it felt really comfortable and upon expressing concern at being made in China, we were assured that even though it was made in China it was a quality product with good backup from the company. We bought it as a… Read more

$5,600 lounge on special for $4474.00 and felt at this price we would get something really special. Sadly the filling in the lounge began to sink within 6 months or so and by 12 months had become uncomfortable.

We contacted the company and they were very receptive and said they would send people out to look at the problem. We were expecting a representative that would check out our claim and go from there. What we didn't expect was a big truck with 2 repairmen on board who obviously were used to dealing with this problem. They promptly pulled the lounge apart stuffed in further layers of foam put the lounge back together and toddled off.

Both very professional and friendly and obviously used to fixing this problem. That was September 2017

I have no problem with the company but the product leaves much to be desired.

Sadly the lounge infills are sinking again like before. Obviously this is an ongoing problem for the company and I can't help but feel we haven't received value for our money. I'm not sure where to go from here, how many times does one stuff one's lounge that should never have sunk in the first place.