- Verified customer
Quoted work not completed
Twelve months ago Low Cost Roofing identified the cause of two bad leaks in my roof as two broken tiles and required silicone removal on some roof tiles. I was shown photos and knew exactly where these two repairs were needed. They also recommended my roof hips and ridges be re-pointed. The person from Low Cost Roofing who did the quote sent someone else to do the work. Having paid $1,402.50 I was upset these same leaks became worse with increased water damage to my garage wall and lounge cornice. I have now paid to have these two same leaks i...n my roof repaired and shown photos that the broken tiles and silicone that I paid to have repaired/removed twelve months ago had not been done. I was told the re-pointing work done by Low Cost Roofing had covered the roof weep-holes and had to be drilled out. Low cost roofing needs to make sure their workers are fully aware of the exact work they need to complete. My invoice description was only re-pointing with no mention of replacing broken tiles or silicone. Sloppy work when the re-pointing covered up the roof weep holes, not replacing broken tiles I had been shown a photo of twelve months ago and not scraping the silicone off the roof tiles as promised is not good enough. I will never use this roofing company again.
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