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35 reviews
5 tom  · Amazing service that goes above and beyond what you expect. we got an ice bath and the product is fantastic but the after sales service is even better.
5 Leigh W.  · The ice bath is incredible and so is the service!
5 Dean D  · Great product, best way to start the day. Many thanks
5 G Loftus  · Terrific customer service before purchase, easy delivery, and again after delivery. Would buy different products from them!
5 Renae M.  · We love love our ice bath. So nice to be able to have this in the comfort of our own home
5 Eduard Platkov  · Yan was trying hard and she was really helpful to solve the issue

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Katherine
KatherineVIC6 posts
 

Love our ice bath + sauna set up. Aesthetically, they are beautiful and create such an amazing zen health space in our home. Functionally they are outstanding and of great quality materials - we use our combo daily and feel incredible. Every interaction with sales & service has been faultless. Ice Bath is Niseko size Lux. Sauna is Everglow Traditional size Grande. Show details ·  1

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Colin
ColinSA4 posts
  Fair Incentive

Such fantastic 6 star service from Masseuse from Nic in sales to Jordan in customer service after a small hiccup in getting the unit through my door they sent 4 people to ensure it got yo backyard & unit is excellent. I have been in retail management for over 40 years & cannot fault the service received in everyway. Congratulations to the team Show details ·  1

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Darren S.
Darren S.NSW
  Verified

I have had the Niseko Ice Bath from Masseuse Health since early November and it has been a fantastic addition to my health and wellbeing routine. Masseuse health have been fantastic from the time of purchase through to delivery as well as routine follow ups to make sure everything is ok. The ice bath has worked flawlessly and gets use daily by… Read more ·  1

my wife and I. I had been doing cold showers for about 12 months prior to getting the ice bath and wasn’t if it would get used but I must say that I love it.

The quality of the ice bath is excellent. I had the “white glove” service as part of the package but given I live in the country this was going to delay the delivery so I opted to assemble the ice bath myself. The instructions were very good and it was a very simple process.

The only suggestion I will give is to make sure you get the right size bath. I am 175cm and 80kg and mine is just the right size for me. I had a mate try it out and he is 185cm and 95kg and he struggled to fit in.

All is all a great product from a great company. Highly recommended.

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Ian
Ian
 

Absolutely over the moon with my ice bath. Arrived fast and in perfect condition. The guys even took away the packaging. 10/10 service. Show details ·  1

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Michael
MichaelWA
 

Water cools down quicker then I first thought plenty of leg room love solo lux ice Barth Show details ·  1

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mick
mickWA3 posts
  Fair Incentive

Great company , so easy to deal with , fast delivery all the way from Melbourne to nw wa in less than a week , Niseko ice baths are a game changer , great quality . Packed in its own road case for the trip west . Show details ·  1

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Dan
Dan2 posts
 

The Niseko Ice Bath is amazing. The chiller gets the temperature down to 3 degrees and we use it daily. The stainless steel lining keeps the water cold for a long period of time meaning less energy to keep cooling it down. Having the app on the phone allows for remote controlling so it can be set to the desired temperature for when you home from a long day or hard workout. Show details ·  1

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Harrison
Harrison
 

I received my ice bath in a timely manner and from the sales process with Eran through to installation, the communication was exceptional. The whole experience was smooth and professional from start to finish. 10/10 would recommend. Show reply

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Danique B.
Danique B.2 posts
 

The Niseko Ice Bath by Masseuse Health Co. has exceeded all my expectations. The build quality is amazing — thick, durable, and made to last. It holds the cold well and is super easy to set up and drain. What I also love is how aesthetic and sleek it looks! It actually adds to my space rather than being an eyesore like some other tubs. It’s… Read more ·  1

become a key part of my recovery routine, helping with sore muscles, inflammation, and mental clarity.

Highly recommend if you want a reliable and good-looking ice bath that delivers results.

Recent reviews

Kaka
KakaSA
 

From ordering my Niseko ice bath to delivery has been nothing short of amazing. the overall quality of the ice bath is great. From the stainless steel material to the wooden detailing. I am so so happy and grateful to have an incredible product from the comfy of my own home. The chiller has never let me down. I get up early for work and having the… Read more ·  1

ability to pre set my ice bath so it starts cooling down before I get in there is incredible!! It’s easy to clean, simple to drain and refill. If you have been wanting to get one I honestly wouldn’t look any further. Masseuse Health co have got this product spot on. Customer service has been great too. Thank you very much for an amazing product!

Carly R
Carly R
 

Such a great product! Love the durability of the bath being able to go hot and cold! Filter makes life so much easier as you don’t need to refill the bath every use. Stays cleaner for way longer. Highly recommend. Show reply

Lisa
Lisa3 posts
  Verified

Beautifully made ice bath and accessories, and cooler is great quality. Holds temperature well while not running and cools rapidly. Easy to change filters and water when required. Company are amazing to deal with. Show details ·  1

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Cunners78
Cunners783 posts
 

Great product , ive had the ice bath for about 1 month. set up was really Easy Took around 7hrs to chill water down from 24 deg to 10 on initial set up . Ice bath is as expected , good quality and works very well. Maintains temp between 13 to 10 deg when chiller scheduled to come on for 2hrs every 12hrs. Customer service has been faultless Show details ·  1

Dave R
Dave RQLD
 

Great company to deal with. I love my new ice bath, great quality and easy to use. I have a new sauna on the way! Edit. Unfortunately my sauna order was cancelled as they did not have the model available as ordered and paid for in advance after waiting some time for it. Still waiting on the refund.... Show details

Masseuse Health Co.
Masseuse Health Co.    

Hey Dave, Thanks so much for your kind… Read more

Rod QLD
Rod QLDQLD
 

Absolutely loving the new Niseko Grande Ice Bath. The whole experience is first class. From the Wellness team the white glove delivery to set up and post delivery assistance. There’s so much attention to detail, quality and customer support … I totally recommend Niseko and Masseuse Health. Show details ·  1

Ruth P.
Ruth P.SA
 

Very impressed with the Niseko Ice Bath. Beautiful high end materials and easy to follow set up. Looks fantastic. Exceptional customer service from time of purchase to after care delivery. Show details ·  1

Richard Conrad Martin B.
Richard Conrad Martin B.NSW
 

Well made product overall. Chiller is functioning well, Customer service both pre and post sale is on point. Using it daily to help with lower back and has been excellent, no muscle pain at all! Show reply

Jamie O.
Jamie O.
 

The niseko ice bath has been a great addition to the morning routine. The installation instructions were nice and easy and the chiller operates perfectly. Highly reccomend. Show reply

Krissie H
Krissie HNSW
  Verified

Very informative salesperson I spoke with that put me onto the right ice bath!! Very helpful and honest! Wonderful communication when my product was delayed but when it arrived packaging was first class so no damage at all. Easy from start to finish I would highly recommend this company and the price was the best on the market at the time with the Black Friday Sales! Very generous reduction. Thank you. Show details ·  1

T. Bani
T. Bani
 

I am incredibly happy and proud of my ice bath thanks to the team at Masseuse Health Co. for you great work and support KEEP up the fantastic work yous do Thanks T.Bani Show reply

Run Escapes A.
Run Escapes A.2 posts
 

Tried the Niseko Ice Tub and it was epic. Easy to set up, stays cold for ages, and looks great too. It’s been a game changer for recovery after long runs. Sturdy build, good size — and the chiller keeps the temp consistent without any dramas. Highly recommend if you’re into performance or just want to feel fresh! Show details ·  1

Showers & Baths

Find out how Masseuse Health Co. Niseko Ice Bath compares to other Showers & Baths

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Josh E.
Josh E.VIC
 

I recently purchased the Red Cedar Lux model from Masseuse Health Co’s Niseko Ice Bath range, and I couldn’t be more impressed. From the moment I placed my order, the experience was seamless – delivery was incredibly fast, arriving within just 2 days of payment. After a disappointing experience with another brand (Odin), where I lost a 50%… Read more ·  1

deposit due to their liquidation, I was understandably cautious. But the team at Masseuse Health Co completely restored my confidence. Their customer service was second to none – responsive, professional, and genuinely helpful throughout the process.

The bath itself is stunning. The red cedar wood is beautifully crafted and gives a premium, spa-like feel. The setup looks fantastic in my space, and the included wooden step and cover for the bath are thoughtful touches that enhance both function and aesthetics.

One of the standout features is the smart chiller control – being able to turn it on remotely via the app is a game-changer for convenience and daily use.

If you're looking for a high-quality, reliable ice bath with top-tier service, I highly recommend the Niseko Ice Bath from Masseuse Health Co. It’s been a fantastic investment in my recovery and wellness routine.

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Robert
RobertNSW4 posts
 

From the moment I ordered my ice bath the team kept me informed about delivery. It was a little late but their updates made me confident things were happening. I have had the ice bath cranked down to 6degrees now for 4-5 weeks and enjoying the daily dip. I can almost say I’m addicted. It has been a very pleasant experience dealing with this company which is unusual. Show details ·  1

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Peter C.
Peter C.
 

Staff very helpful and informative. The whole process of buying, delivering and then running ice bath went perfectly well. Love my Ice bath and highly recommend. Show details ·  1

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A. Bristowe
A. BristoweNSW
 

The most amazing ice bath provided by a wonderful small business that has exceeded all expectations from start to finish! Ordering was a breeze, delivery was fast & they even organised for it to be set up! The ice bath itself is amazing quality (we chose Luxe) & we couldn't be more happier! Show details ·  1

Mark
MarkQLD2 posts
 

I purchased the Niseko Luxe ice bath. Product is awesome and customer service excellent I would recommend anytime. Show details ·  1

Franky
FrankyNSW3 posts
 

Could not be more happier with ice bath,great quality and unbelievable service Show details ·  1

Jarrad T.
Jarrad T.NSW2 posts
 

Very helpful and was able to answer all questions. Great product. Show details ·  1

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Dan Williams
Dan WilliamsVIC
 

First class experience from order to delivery. Informative, consultative, and professional. Show reply

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