1,632 reviews
AI reviews summary
Pros
Verdict
The Physio+ Massage Chair is highly regarded for its therapeutic benefits and long-term reliability, with many users reporting significant improvements in chronic pain and sleep quality. The company's proactive after-sales support and guided consultations are frequently noted as distinguishing features. While minor feedback exists regarding foot pressure intensity, the overall sentiment is overwhelmingly positive across several years of ownership.
I’ve had my Masseuse Physio+ for a while now and it’s easily one of the best investments I’ve made for myself.The massage programs are excellent, highly customizable, and perfectly mimic a professional treatment. The chair is exceptionally well-made and durable. Plus, their customer perks are great—I actually just received a $200 reward through… Read more · 1
their referral program, even years later.If you’re looking for genuine muscle relief and a premium relaxation experience at home, I cannot recommend this company enough. Excellent communication before and after sale !
Very happy with our massage chair Staff were lovely to interact with friendly respectful , the chair is great, hubby falls asleep in it delivery was straight forward and when we were told it would be delivered Should have bought massage chair years ago Show reply
Reviews with attachments
We absolutely love our Masseuse Massage Chair Physio+! It’s one of the best purchases we’ve made for our family. After long hours of standing at work, it’s my favourite way to relax. My kids also love using it after their basketball and footy games. It has so many massage options, and you can even customise the settings to suit your needs. So relaxing, comfortable, and perfect for the whole family. Highly recommended! Show details · 1
We could not be more delighted with our massage chair and the incredible support and service from the masseuse team! It is used by everyone in our home along with friends and family when they visit. With 18 preset programs there is something for everyone. Show details · 1
This chair is by far the best present I have ever bought myself. Love, love, love it! Show details · 1
It’s very good,for 2 yrs we had it there no problem Show reply
Love this chair, only problem is l have to battle with the rest of the family to use it :) My favourite setting is the Thai stretch and President Cosy. It comes with extra padding if massage feels to intense or just remove padding for extra depth. Money well spent and customer service amazing Show reply
I have had my Phisio Plus for well over a year now and love it. Two years ago, at the age of 60, I retired from work to get a head start on enjoying my retirement years. My only problem was some lower back issues that have grown worse as a result of a lifetime of manual work. To enjoy an active life as long as possible, I use a combination of gym… Read more · 1
work, healthy diet ( stable weight), and now the Phisio Plus. This chair has become a vital part in stablising my lower back so it can, hopefully, not get any worse with age. This chair is veiwed, by me, as a preventative care investment. As far as the company goes, they were a breeze to deal with and everthing, including delivery and set up, went very well. Cheers to all!
This chair is incredible, the massages are great, but the best thing is there service. Not only the white gloves service during delivery but the after sale and delivery service in which they contact to see how its going and to see if you need advice. Show details · 1
I was gifted the Physio + as an investment in my health and well-being. I was so impressed with the comfort and functions, I took it for a test drive, 3 times around the block. My wife is very impressed with the comfort, but not impressed I got the delivery men to have it set up out in the man cave!! Show details · 1
We absolutely love our massage chair! We’ve been using it for quite a while now and it has become a regular part of our routine. I used to suffer with sciatic issues, and since using the chair regularly, I no longer have those problems. My husband literally falls asleep every time he gets in it — that’s how relaxing it is! All our family and… Read more · 1
friends who come over always want to jump in the chair and have a massage too!
It’s amazing how good you feel after a session. It really helps your body relax, unwind and feel refreshed. We’ve also received great customer service from the team throughout, which made the whole experience even better. We’re so happy with our purchase and would highly recommend the Physio Plus massage chair to anyone looking for a little more relaxation and wellbeing at home. ❤️
The absolutely best present to myself ever. I use it every day, with no favourite treatment as I love every single one of the auto massages. Usually start at the top and work down, then start again. As for the health detection just brilliant. If I'm having an "off" day this will work out what massage I need. Awesome. Thank you, thank you. Show details · 1
Find out how Masseuse Health Co. Physio+ Massage Chair compares to other Massage Chairs
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Where do I start It is just the most life changing gift I've ever received After several spinal surgeries and being left partially paralyzed, along with 24/7 neuropathic pain, I really was at my wit's end after three decades of non-stop agony so when I noticed that Dawn Fraser was advertising this chair I started saving for one, however before I… Read more · 1
did I sent my son the video of her and asked him if he thought it was real or if it was AI because it looked too good to be true and usually that means it is, but in this case it really was Dawn Fraser in one of the masseuse massage chairs, so my son asked me to try the different ones at a shop closest to us and he would buy one for me (wasn't expecting that) but I did and coincidentally, with all the ones I tried, for me personally, (and my many injuries I carry) the "Physio Plus" was the one that I felt most comfortable in It was non-interustive and it literally sends me to sleep because I get in it every single night without fail before going to bed (as well as through the day when i have a painful nerve attack) but I always fall asleep after two or three sessions, of different types of massage, depending where I'm needing it the most, on the day & I would have happily continued to save up for one if my beautiful son hadn't bought it for me It's become a true safety net for me I feel the heat setting working in conjunction with my lower lumber pain & after plugging in my tablet to the usb port and my phone, I often hop in with my dinner & watch my favourite programs I also have a beautiful pink throw rug that I lay over me & I truly feel the love that my son has sent me by purchasing this chair, I can honestly say I haven't felt this safe with & grateful for anything like it in my 59 years of life. An added bonus for me is the extra features like being able to have my painful arthritic wrists between the cushioning while it massages them, also the air filled cushioning that expands to fit my body around my shoulders,,,,,,,, what a wonderful change to a life of consistent pain, just knowing I can get in my chair whenever I want to has literally changed my life Also as the chair scans your body my husband is able to enjoy it too as it tailor's itself to suit the person in the chair Thankyou Masseuse Massage chair Company for your kind assistance after it was delivered too, your kind words and lovely expressions of happiness for me made the experience Next Level Id give a billion Stars if i could. :-)
My wife surprised me with this purchase. She had been hinting/joking about a massage chair for a while but I was worried they wouldn’t be comfortable for my back plus the expense. I have ankolising spondilitis and live with pain everyday. I came home from work to find a brand new Massesue Physio + in grey mist. My first try I know this was… Read more · 1
something different, it is next level compared to any massage chair you have tried before. I can not rate this highly enough it is so comfortable, yet it can be firm, real firm, when cranking up the air and 3d the physio plus turns into a chiropractor and manipulated and cracks my back oh so smoothly and softly. I haven’t felt this good and pain free in 20 years. If you suffer from aches and pains the massless physio + is a miracle. To me it’s a medical grade therapeutic necessity in my life from this moment on.
Had our chair for over a year now and it's fantastic. We absolutely love it the after sale services, fantastic. In fact, they contact us to make sure everything's alright. And if there's anything they can do, you can book in sessions for custom settings, there's so many different features in the chair. It's really good. I highly recommend it and the company is fantastic to deal with. So if you're in the market for one go grab 1 Show reply
Great communication with the team, delivery and installation team were great and gave a good overview on how the chair operates. The chair itself is great, multiple modes to try and I find mixing up the modes is very useful for working on my back, neck, legs makes it easier to use. 20 minute sessions is handy if you need a middle of the day relaxation and double up sessions at night work for me. Certainly worth the investment for me and my body. Show details · 1
The best purchase ever! I bought it as a surprise for my partner & was a little nervous until my 1st massage. I was totally won over! The family owned Australian company is amazing & all staff including the delivery people very supportive. There are so many great features like hot stone heat & voice activation. Every day I can’t wait to explore… Read more · 3
a different massage & love the way my whole body is pampered gently but firmly. I am happy not to have to drive 30 minutes for a massage, but can enjoy one in my own home at any time of the day or night! We are both extremely happy!
Latest follow-ups
Better health – I really love my massage chair, and i know I made the right decision to purchase it. The massage chair has alleviated the pain I was experiencing and I am much healthier and happy. The company is amazingly supportive, ensuring i get the full… Read more · 1
benefits of the chair. I've been telling everyone I know about how great the chair is I even show them a picture of it in my lounge room. A big thank you for better health.
Follow-up · I use all settings. My chair is so popular with all family who visit, all ages, and health needs. The remotes easy to use. Im used to the sound and consider it to be quiet. I enjoy my chair and use it at least 4 to 5 times a week and consider my chair to be one of the best investments ever.i keep a blanket on it and often end up falling asleep on it. Hence the blanket on it.
Physio + So Superior! – The original Physio chair was good and I enjoyed its many benefits but because of my chronic neck condition I felt it under performed just in that area. I decided to move up to the Physio +. The PLUS makes all the difference! It really is an… Read more · 1
improvement on the earlier chair in several ways. It covers my neck and shoulders incredibly well and also the thigh area. I have pain 24/7 at varying intensity and the PLUS is helping greatly. I’m still exploring the settings there are so many to choose from. I have fallen asleep several times with some of them lol. A big shout out to Leon and the team at South Melbourne for helping me to problem solve and to tailor my new chair to my needs. Incredibly friendly and attentive and the support team are as nice (nicer!!) than they are on the phone! I wouldn’t pass by the cheaper Physio (without the Plus) if you have back issues or non-neck issues but i’m a hard customer due to my huge need in that area. That original chair performed perfectly never a problem. The top of the range chair I tried too and that was AMAZING!!!! But i’m very happy with the Physio plus and the delivery and set up guys were top notch. If you are unsure go into one of their showrooms and have a real solid try of their chairs! Top people and so keen to get what is right for you without pressure ( apart from the soothing “pressure” of the chairs doing their thing time and time again). Thanks again to Leon a great guy dealing with a fussy older guy who had to have it just right. I’m happy as!
Follow-up · My chair continues to perform almost without fault certainly not in the massage side. The massage functions have not faltered! I tend to use the neck and shoulder function the most because of my chronic neck pain. It still doesn’t quite totally perform for me 100% but it’s close. I use most programs on a whim. My partner too uses it daily! The… Read more
Excellent back up – My wife and I use Alice daily, it is an excellent massage chair. One of the buttons on the hand control was working properly around 13 months. I rang Masseuse and received a new handset within 2 days. Excellent product and excellent service. Show details · 1
Follow-up · We purchased the Masseuse Massage Physio+ chair in February 2023, and it continues to operate perfectly, with no noticeable deterioration in the materials or overall condition. I often watch television while using the chair, and the operating sound has never been an issue for me. I simply jump in and press start, while my wife adjusting the… Read more
Positive reviews
After years of owning our Masseuse massage chair, both my daughter and I regularly still use the chair. I have recommended the chair to a few friends. Often when friends call in, they have a massage. Best ever investment Show reply
Find out how Masseuse Health Co. Physio+ Massage Chair compares to other Massage Chairs
Know better, choose better.
Good recommendations from the staff. Addresses the problem of what we have no matter the massage that we want or the restrictions that might be happen to destruct the chair if use incorrectly or the limitations of the weight of a person. And a great help with the deliveries as well. We have some narrows stairs and a small room but they still help us to lift and place exactly where we want. Show reply
Amazing team to work with. Sales person was easy going and helpful with all questions and helped find a great deal to suit my budget. Finance was easy and delivery -to the middle of nowhere- was simple and problem free. Chair is awesome, caters for the whole family. We use it at least 5times a day and it's going great! Highly recommend!!! Show details · 1
Negative reviews
Really not impressed by this chair all the service, $500 to just drop it off and take the box away, my sons could of done that, thought we were going to be shown how to use it, had to wait another month for someone to call us to go through the chair instructions which we had already worked out not worth the price Show details
Long term in home massage – The chair dominates our lounge room and has been used on a daily basis as we go through the various programs. Initially it has taken a bit to get used to the mechanics and intensity of the "rollers" as distinct from a manual massage. We are happy… Read more
with the choice and have justified the purchase by knowing we have it for several years as against spending the same money on a short term holiday. Some extra back padding would have been beneficial, but as advised, some cushions have provided comfort.
Follow-up · 12months on we have gone from daily use to very occasional use. The operational aspect is okay but the rollers are punishing and we have had to use padding to get and any pain relief.
Not Satisfied – Not Satisfied. I was refused when I asked to return within the 30day period. Show details
Recent reviews
Exceptional Service – Daniel Went Above & Beyond! ⭐️⭐️⭐️⭐️⭐️ I honestly cannot speak highly enough of Daniel and the exceptional service he provided. From the very beginning, he was patient, knowledgeable and genuinely committed to making sure I was completely happy with my purchase. I had a few issues with my massage chair after purchasing it,… Read more · 1
and Daniel went above and beyond to resolve every single one of them. He listened to my concerns, followed everything up and made sure I was kept informed throughout the process. If he didn’t immediately know the answer to one of my questions, he didn’t simply guess or brush me off — he took the time to research it, speak to the right people and come back to me with a proper answer and solution.
What impressed me most was that his service didn’t end once the chair was sold. Daniel continued to follow up afterwards and made sure the issues were actually resolved and that I was happy with the outcome. That level of after-sales care is very hard to find these days.
Daniel’s professionalism, patience and genuine willingness to help reassured me that I had 100% made the right decision purchasing from Masseuse Health Co.
Thank you, Daniel, for making what could have been a stressful experience so much easier. Your customer service has been outstanding, and you are an absolute asset to the company. Highly recommend!
My health and happiness levels have definitely improved since purchasing my Physio+ Massage Chair in July 2026. My job is physical and I often come home feeling sore and in need of a way to manage the demands on my body. For years I was seeing a Chinese sports massage therapist and also had acupuncture at times. Unfortunately, he moved back to… Read more · 1
China in November of 2025, and since then I have not been able to get the same relief from other therapists. I now have one to two massages per day, instead of one per month. The difference is amazing. I am sleeping better. In fact, I often simply fall asleep in the chair after the massage! I am more relaxed and do not have the chronic ongoing pain I used to experience. As a long term investment for my overall health, I personally feel it was the best decision. The chair has so many functions and can be customised to target any area. I had seen these chairs advertised on morning shows in the past and was always interested, but never took the next step. After seeing a TV advertorial again for an EOYF sale, I decided to ring and find out more and I'm very glad I did, as I have no regrets. This is a quality made product and the help and support from the company staff have been excellent. From the initial call and purchase, through delivery and follow up help with understanding the chair's functions, everyone has been wonderful. I fully support this Australian owned company and would urge anyone looking to purchase this kind of product to investigate Masseuse Health Co. for themselves. Do yourself the favour - your body will thank you for it. This is an honest and genuine review based on my opinions as a customer.
I use the chair at least once a day and find it both relaxing and therapeutic. Muscle relaxing and pain relief. My partner was not happy about me spending the money but is now very happy I did. She also uses it daily. I am very pleased with the chair and the accompanying service. Show details · 1
Hi Barbie, thanks for getting in touch and… Read more