1,391 reviews
AI reviews summary
Feedback for the Masseuse Health Co. Physio+ Massage Chair is overwhelmingly positive, with users highlighting its significant impact on chronic pain management, sleep quality, and general wellbeing. The company is frequently praised for its "Happiness Team" and proactive after-sales support, which includes personalised phone consultations to help users master the chair's extensive features. While the experience is described as life-changing for many, a small number of users noted specific ergonomic challenges related to foot pressure and height.
Pros
Cons
Verdict
The Physio+ Massage Chair is a highly regarded health investment, particularly for those seeking relief from chronic physical ailments or work-related muscle tension. While the foot rollers may be too intense for sensitive users and the physical dimensions may not suit very tall or broad individuals, the superior build quality and industry-leading customer service make it a standout product. It is recommended for those who value ongoing professional support and a high degree of massage customisability.
An absolute investment, great purchase. Myself and husband use this regularly and friends and family also enjoy. Melonie set up a consult and was fantastic to be talked through all the settings and how to set up a personal massage. 10/10. Show reply
Staff at outlet and on phone have been very helpfull, courteous and a pleasure to converse with. Delivery was prompt. After sale customer satisfaction phone calls have been appreciated and allow me to feel that I can contact Masseuse Health Co at any time should I require assistance with my Physio + massage chair. Show details · 1
The purchase and delivery of our chair to rural SA was smooth and worry free. Ayda made the whole process extremely easy - thank you! Our chair is fabulous. Very relaxing, great to have to use whenever we want. The after sales service has been awesome, with representatives assisting me when I have questions at any time. They have also followed up regularly to make sure we are happy with our chair and getting the maximum benefit. Show details · 1
Reviews with attachments
Build quality is top notch but the experience is even better. Show details · 1
Great customer service from Avi, a must try as this massage chair is so relaxing you may even fall asleep. Delivered and set up next day with all packaging taken away. Happy with purchase absolutely!! Show details · 1
Great service great product. Very impressed. Was given a lesson on the use of the chair by Charlotte . What a wonderful asset to your company. She has gone over and above on several occasions to ensure this has been a easy process. You would happy if all your employees showed such wonderful customer service. Should be recognised for her great service. Show reply
Thank you so kindly Miloni" Incredibly relaxing, comfortable, effective massage chair that melts away stress instantly." Show reply
I actually got the health+ chair but couldn’t find it as an option to select, but I am dying to review it because it’s literally heaven in the form of a chair. Last night I put on the Chinese massage setting and i literally fell asleep in the chair… even with off campus on! How is that possible! Hahaha. The foot rollers have reduced my plantar… Read more · 1
fasciitis to almost having no Symptoms, and that’s only within the first month of using the chair! It looks beautiful, and I’m just so happy we invested in a massage chair from masseuse massage chairs. It’s the perfect way to relax, de-stress, recover and recharge!
Has been excellent. I suffer from debilitating chronic pain and it’s comfortable and helps with blood flow and relief of tense muscles. Also really comfortable to just sit it often. Show details · 1
As a ovarian cancer survivor my chair has provided me with at home therapy no running around anymore to have massage & acupuncture it’s been a pleasure to just use it when I need to daily. Show details · 1
I deliberately waited 15 months before writing this review because I wanted to give both the chair and the company's customer service enough time to prove themselves. Too many reviews are written after just a few days of use, but I wanted to share an honest long-term experience. Now, after more than a year of owning this chair, I can confidently… Read more · 1
say it has exceeded my expectations.
I received this massage chair as a First Mother's Day gift, and wow—what an incredible gift! My husband and I both absolutely love it. It offers a wide range of massage programs and customizable settings, so it's easy to find the perfect combination for your comfort.
The massage itself is incredibly relaxing, but the experience becomes even more enjoyable when you play soothing music through the built-in Bluetooth speakers. The sound quality is amazing—it feels as though the music is coming from inside your head, creating a truly immersive and peaceful experience. If your chair comes with the eye massager, don't skip it! It takes the relaxation to another level and makes you feel like you're at a luxury spa.
As great as the chair is, what impressed me even more was the customer service. From the very first phone call I made before purchasing the chair to every interaction over the past 15 months, the team has been nothing short of outstanding. They are responsive, professional, knowledgeable, incredibly kind, and genuinely care about their customers. Whenever I had a question or needed assistance, they went above and beyond to help. It's rare to find a company that continues to provide such exceptional support long after the sale, and they truly deserve recognition for it.
After 15 months of regular use, I can honestly say this has been one of the best gifts I've ever received. The chair still performs beautifully, the quality has held up exceptionally well, and the customer service has been just as impressive as the product itself. If you're considering investing in a massage chair, I highly recommend this one. It has been worth every cent.
My Masseuse Massage Chair has been my best investment ever made. My brother told me about the wonderful service he received from the company but I was overwhelmed by the exceptional support from the team. There are 18 different Massage options so it is really hard to pick a favourite. They are an Australian business so I am very happy to refer them to everyone. Well done Masseuse Massage Team. Show details · 1
Find out how Masseuse Health Co. Physio+ Massage Chair compares to other Massage Chairs
Know better, choose better.
The massage is amazing. Comfortable and effective. As good as any you will get in a massage parlour. I love the "leg & foot relieve" the most. It also has a voice prompt. I RECOMMEND IT to everyone looking for a total package, and you own it for life :) Show details · 1
Best thing that I have invested for myself ....feels so relaxed.. Show details · 1
Family loves it and guaranteed 100% satisfaction of my purchase Show details · 1
The chair is excellent and well used. Installation was as simple as opening the door and allowing the staff to set it up. After sale support has been great, I've had plenty of opportunities to ask questions. I've not needed to because the unit is so user friendly! The only difficult part has been having the self control to get out of the chair and get back to work! Show details · 1
Im absolutely stoked with this purchase. From the initial call with the sales Rep Rez, I expected typical sales talk up, but he genuinely listened to what I needed and suggested the chair that would be best suited, No nonsense, no overselling, no upping to a more expensive chair as I had a set budget as this was a gift from kids. The Belinda at… Read more · 1
the Underwood store, fantastic lady, let me try out the chair for as long as I needed to, no sale pressure, making sure it was meeting my requirements, showing me how it works. Rez also created an amazing offer for me and I was even given free shipping and I live rural, just north of Chinchilla Qld. So that was an amazing offer in itself. I have had a follow up call two weeks after receiving the chair, to check delivery went well and if the chair is still meeting my needs. I have to be honest, I'm absolutely stoked with it, love that I can adjust pressure, as Im quite sensitive to touch. Has improved my sleeping, migraines and chronic pain where I am able to settle it, without having to resort to meds. It has actually helped with my swelling in my legs. Which cause me to be laid up too, its really be a game changer for me personally. I hope that if other read this it will help them, as with chronic illness, pain and migraines, its quite debilitating and this has given some quality of life back to me and helping me manage things better. Its not a miracle machine, but it does make a difference. Highly recommended
Everyone in the family loves the new chair. I have a back injury and having access to a massage when i need it has improved my wellbeing. Air bags and feet massage are a welcome bonus. Lots of features and options included. Show details · 1
Latest follow-ups
We have had our chair for 4 weeks. We should have purchased product a long time ago. So happy with relaxation outcome after and ongoing. We have a massage every day. Thank you, amazing follow up received from company and staff. Purchase, Product and Follow Up 100% Show details · 1
Follow-up · Our chair is used every day. Excellent. Not noisy, and very easy to clean weekly. Wayne uses Total Relaxation and I use Superior enjoyable. We have both adjusted to suit our best experience, always use the heater. Rating 10 / 10 Wayne and Lorraine Clarke
Initially I loved the look of the Mocha two tone chair & once I started a massage I had a had time getting out of it. I would of been happy to sleep the night in it. I'm in love with a chair Show details · 1
Follow-up · I believe it has 16 programs, I'm not really aware of how much power it uses and there is little to no noise during operation. The chair is just a good from the day of delivery.
Cannot recommend this company highly enough. Every person, in every department was incredibly helpful. They kept in touch, rang back when they said they would and were always polite and professional. The delivery gentlemen were also so polite and… Read more · 1
on time, setting up my chair and taking away all the boxing and rubbish. The whole purchasing process and follow up has been outstanding and the chair is SO nice to use.
Follow-up · Yes the chair is comfortable for long sessions. My husband likes to do 2 consecutive programs nightly and often falls asleep. I worked my way through each massage program and really like the differences. Some stretch your body ( love this one) Others work different areas or with different massage styles ( ie rolling , tapping , shiatsu etc ) Also… Read more
Find out how Masseuse Health Co. Physio+ Massage Chair compares to other Massage Chairs
Know better, choose better.
In-depth reviews
We have had this particular chair (Physio+) for about 3 weeks, in a word, brilliant. I am a War Veteran and I have some of the injuries that come with that particular background. For years I have been doing chiropractic, targeted exercise, operations, injections, massage etc to reduce pain and discomfort particularly lower back. In 3 weeks, I… Read more · 1
have had more relief from pain with the Masseuse chair than all of the above in the last 3 years. Not just from the multitude of automatic programs but the manual programs that allow more specific targeting for areas of concern. This chair seems to have it all. In a word I would recommend Masseuse to anyone with issues and even to those that don't. My Wife has an autoimmune condition and the pain relief and improvement in mobility has been nothing short of excellent, seriously good. It's also wonderful to relax in, but a WARNING....it will very likely put you to sleep. Delivery excellent, dealing with the company excellent, nothing bad to say here. Thanks' Masseuse.
One word. WOW!!! What a fabulous company to deal with. Absolutely every member of your team followed through with what they promised to do! Many thanks to Eran who gave me wonderful personal service when I made my initial enquiry. I was so impressed with the genuine help and concern I received from Eran and the offer made if I was able to make a… Read more · 1
cash transaction during the St Valentines Day sale period that my husband and I decided to go ahead with the purchase on the spot. Since then I have spoken with Noah and Andrew who gave me the same courteous service that I had received from Eran so I came to the conclusion that this is one very happy Australian owned family company that knows how to look after all their staff who then look after all their customers!!! Then I discovered this company also has a Happiness Team whose job it is to keep their customers happy after they receive their Masseuse chair. Today I had the pleasure of talking to the lovely Sophie who has booked me in for a phone consultation to teach me how to use this wonderful chair and to answer any questions I may have.. What more could I ask for!!! Congratulations must also go to you, Michael Clarke, for creating such a fantastic Australian owned family company that follows through with the promises it makes, keeps all its staff happy which flows on to keeping all its customers happy and even has a Happiness Team whose job it is to provide ongoing support to make sure all customers stay HAPPY and satisfied with their purchase. With my genuine thanks for your wonderful customer service. Cyndy Richardson
Very positive experience with this company from the get go. I enquired initially to a Facebook advertisement and was immediately followed up by Alex to source all the information about my needs to then to discover which chair would be best tailored to my issues. We covered sciatica and relaxation being my number one priorities , as I have… Read more · 1
suffered terrible sciatic pain for many years and I also work in a demanding role. Alex and I spoke over the course of a few days , he was informative, professional, engaging and above all he wasn’t pushing me to purchase the product.
Alex ensured that I was well educated about the chair and the company and that he was armed with all my ailments so he could recommend the best chair. My purchase was seamless and delivery was fast. Approx 3 days.
The chair is amazing, I have relief and relaxation in the comfort of my own home. Massages are expensive, this chair pays for itself , in no time. The functionality is exceptional and you are able to tailor to your specific requirements. You also are not absorbing anyone else’s body energy which is passed on via human massage if they don’t know that they are doing.
The follow up service was immediate , I’ve had several calls from the company who by the way is Australian owned to see how I am enjoying the chair and to ensure I was happy with delivery.
Cannot fault a thing as I write this from the consider of my massage chair . GO FOR IT! I should have made this decision years ago. Oh and the back up warranty is a super special investment.
Recent reviews
From start to finish, the service we have received from this company has been outstanding. Sam was our original source of contact and ended up making the sale. He was super professional. Our regular follow ups were from consultant Daniel who took us the mechanics of the chair. He followed up with a second phone call to check that all was going well. Thank you Masseuse Chairs Show details · 1
Amazing chair and use it nearly everyday. My partner previously hated massages but after trying out the chair loves it now. Lots of features and functions and very comfortable- we fall asleep in it often. Highly recommend. Show reply
The Masseuse Health Co. Physio+ Massage Chair has been the best solution for my muscle aches and pains after a long shift at work. I love that there is no need to leave my home for treatment and that I can access it 24/7. I am a shift worker and often found it difficult to get to places for treatment due to my odd working hours. I highly recommend this chair. Show reply
I have used this massage chair after my workouts and it completely changes how my back feels. What stands out are the rollers around your shoulders. The heat just lets your body melt into the cushion. The recline puts you back into zero-gravity takes a massive load off my lower back. Show reply
I am extremely happy with my massage chair. The build quality is excellent, and it provides a very relaxing and professional massage. The different massage modes, adjustable intensity, and full-body coverage make it feel like having a personal massage therapist at home. After long days at work, it helps relieve muscle tension, reduces stress, and… Read more · 1
leaves me feeling refreshed. It is also very easy to operate, and the chair is comfortable even when not in massage mode.
Overall, it has been a fantastic investment for my health and wellbeing. I would highly recommend it to anyone looking for a high-quality massage chair with excellent performance and great value for money.
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