Match.com

Do not join this app absolutely waste of money, fake profiles and no matches at all, also keeps freezing the app, keep getting emails saying I have 24 matches see who likes you, already cancelled my subscription won’t be ever joining this app again, better off with the free apps so much better and lots of people on these and not as many fakes and scammers, so happy I only joined for a month as a paid member Show details

Match.com has not once but twice suspended my account without warning or explanation. The first time after appeal it was reinstated. They said they thought I was married and asked me to prove I’m not. The second time my membership appeared to be expired as I could login but not respond to any likes or emails. Since I have been a long term member… Read more

in good standing it always renewed at the prior rate. I attempted to contact them to give a new credit card but there’s no way to call and “customer service” does not respond. After no response I finally just purchased a new membership at $219 only to have my card charged and access denied. It’s been 10 days of attempts to resolve only to be told my account has been permanently banned. No reason. No recourse. No one to appeal to or even be told why. What a scam!! This used to be a great site but beware… you can be removed at any time. The sad part is the few men I was talking with received an email that they removed me for suspicious activity as I have received such email regarding others in the past.

Unfortunately worst experience and they don’t deserve even the lowest star but I had to select as compulsory for the review. I signed up paid fees and cannot register without a phone. I have an international number and this does not fit into their… Read more

parameters to verify the account.

I cant register and customer service cant assist with my log in and will not respond to refund my money.

Do not use

Not bad, but caution is required – Middle-aged man here, looking for similar females, I found Match.com quite OK. I didn't encounter many fake profiles, and the ones I did were taken down pretty fast without me doing anything. The admins seem to be on the alert. Big pool of potentials, more than other sites. Limited success on my part due to not looking for a full-time… Read more

relationship.

As with all sites, only pay with a disposable charge card, not with the regular credit card. This prevents the almost inevitable automatic renewal and avoids the hassle of trying to cancel subs.

Rewarding with Persistence – I wrote a review here about a month ago and I falsely accused Match.com of taken an unauthorised amount out of my credit card account. I have asked to have that review retracted. Since that review I have met 2 gorgeous women through Match.com and another 2-3 are possible to meet as well. The key here is you need to be persistent and despite the odd scammer you don't get discouraged. Rewarding for those who persist. Customer service. Some scammers

Perfect! – I had so much fun meeting new people safely. I was nervous at first but once I learned to trust my instincts I had a ball. I met lots of interesting men. Now my husband and I are approaching our fifth anniversary of meeting and our third wedding anniversary! He was the only man I sent a wink to and I was the only woman he received a wink from. I… Read more

guess the dating experience really is a woman's world. We couldn't be happier. Thank you Match. Com! Easy and fun

They have no customer support AT ALL. AI generated messages This is illegal and highly unethical I would not recommend their services. Fraudulent and unethical..they should be given an audit for all the money they steal from users. Not okay! In 2025, to provide such terrible customer service and take customer funds..these guys need to be investigated

This is what you get for spamming my email. All your spam will be reported and I hope to get your mail server blocked. It has been already blocked across my business domain.

System does not show up recent pictures of me which are of standard extension. Their system review needs to be upgraded – This application uses some sort of system review for pictures which is not very smart. I have tried to upload several pictures of me which are recent and decent but the pictures do not show up in my profile

Don't sign up – The most awful dating site! So many fake accounts! Unbelievable..absolutely wast of money. You get likes but they never even reply to you or read your msg. If I could rate them 0 or sub zero would have been more accurate.

Customer Service Fail – The app was easy to use I was having some great connections and conversations happening. However I needed to reset my phone then needed I new password to login. I sent no less than 6 messages to user help for the app and they kept sending me the same link which wasn’t working. I tried to notify them of this but a John kept telling me the matter is… Read more

closed. Some of the worst customer service I have ever had. A real shame because they obviously didn’t care about helping relationship form.

MATCH IS TERRIBLE!!!! STAY AWAY!!!! – Match is absolutely AWFUL. They banned me from the site for ABSOUTELY NO REASON. They wouldn't provide any reason, evidence or justification whatsoever (because there wasn't any), they just said I "violated their terms of service"...whatever that means. I did nothing wrong. I sent no offensive messages. I can't think of anything I did to explain… Read more

their decision to remove my profile, not for the life of me. I appealed, thinking this is surely a mistake and they'll correct it and reinstate my profile. Nope. Just another email saying the ban was being upheld, again, no explanation or proof of any wrongdoing whatsoever. No explanation or reason given. Just you're banned, goodbye. And no refund for the time left on my paid membership either. They are despicable. I hate them. I hope they all die in a fire.

Worst ever dating site and customer care – Not worth even half a star SO SO Bad ...Worst customer service worst site full of fake profiles, who say things like hey beautiful and they can't even spell words properly and they're always emailing at overseas times and profiles appear strongly to be generated by match.com themselves . Once they have started a conversation and most of it… Read more

doesn't make sense or they say I with a small "ì" and and they ask you to contact them via email or to send your number they disappear and it says contact no longer available.

Dont go there – Match.com appears to be - you fill in the word. With a high fee, they keep asking for more money. Almost all people I saw on their site claim to be from tiny, far away places. This is very unlikely, as most people in Australia live in big cities. These guys dont answer, once I ask to speak directly or by phone. They look film star gorgeous. Most… Read more

unlikely. I finally found someone who lived in a near by city, and exchanged I think two messages both ways. My account was shut off. Match.com do not want to reinstate it. I am planning to contact government bodies about them

Matchcom is based on fake profiles and bots. It’s created to milk money from consumers – All messages you get before you purchase a subscription are generic, you won’t hear from these “women” anymore once you’ve paid. You can meet serious ladies on FindFastFling - it’s a more a less decent site (chances of meeting a lady for real are very high there), anyway much better than this one. Save your money and mental health and avoid… Read more

Match, unless you want to exchange letters with bots and pay for this deceit. There is no lady pursuing a real relationship on this site.

Don't sign up!! – Lots of Fake profiles. Hardly anyone responds to messages as they need to pay for membership and obviously don't. The least interaction of any dating site ive ever been on and theyve just charged me $115 automatic subscription when I thought I'd cancelled this! Show details

RIP OFF MATCH WEBSITE – Shocking Company Happy to take my friends money $50 plus a month then still don't get much access and prompts come up to pay another $26 for this then another $12 approx for something else and on and on it goes.... Lol bit like buying a car then the dealer takes off a couple wheels so you can't go anywhere fast lol .. and not provide a good… Read more

service. Site randomly puts messages on or off or doesn't deliver them.

Also almost impossible to get to the link to STOP them taking out $ continuously. Oh well I HOPE THIS HELPS Others before joining wish I had found thus site before hand.

Bank had to get involved to help get their money back... still waiting... Friend won't ever trust or use Match.com again.... BECAREFUL

B E W A R E !!!!!!!!!!!!!! I cannot rate this site however they insisted that I do so so I had to tick one – A complete scam. When I realised, I contacted them to cancel my subscription and asked for a refund (this was only after three days) and because I had had a couple of emails from potential suitors they considered that I was successful using their site. I am pursuing legal action to recover my subscription and I would like to advise anyone considering this site, don’t do it. Show details

Scammers – I paid for a 3 months subscription. After payment went through a few hours later I go terminated. I couldn’t log in lost all contacts everything. I emailed match and they said for security reasons they have terminated my account. Now I posted pictures never broke any rules had only sent a few messages nothing wrong at all. Absolute scam ridiculous… Read more

so upset. Don’t ever ever try match u will regret it.

See below what match emailed back.

Match International Customer Care (Match International) Mar 20, 2023, 7:03 PM CDT

Hello,

We received your inquiry regarding the status of your Match membership.

Please know that due to our Terms of Use, your Match account has been terminated. We believe this action to be in the best interest of our member community.

Any new accounts created will be subject to review and will be immediately terminated.

We are unable to process a refund for your account.

Best, Nicole L. Match Care Team

Worst dating site, – Sorry now I paid to join. This is the worst site sure they have photos however if you send messages no one responds. Warning save your money. Show details

Be Careful – Match.com is a hub for scammers. Match.com is the reason I lost $1.2 million. They match me with a scammer named [Name Removed]. Match.com did not give me any tips or warning of scam. I thought that since they are charging money they would screen their members. Match.com sent me tips and warnings after all my money was taken from me. They do not… Read more

want to take any responsibility. I contacted them many times and no response. I contacted lawyers and no one would fight Match.com. I guess I am just a little person trying to fight big company for justice. My local law enforcement investigated my case they said that my money was sent somewhere in Ghana via Bitcoins. I am living paycheck to paycheck because of Match.com. I was put to mental institution because of depression, panic attack and tremors. I have experience driving on a freeway and just hitting the wall or a big tree to end my life. One lesson I learned -- avoid any online dating sites esp. Match.com. If I could give a rating of -*******, I would do so. Be careful. I do not want anyone to go thru what I am experiencing now.

Terrible app – Do not waste your time and money. Poorly managed. Prospective candidates just "like" conversations start and they somehow disappear, you wonder where the candidate is gone . Their profile is gone. Face people changing names.Add on features absolute none sense. Show details

Scam. Stay away – Wish I read product review before I paid. ALL the male profiles are fake and I recieved weird judgemental messages about being single/ unmarried and on a dating site, and was accused of being racist by the only person who actually messaged me, when it turned out they were located overseas, not local as stated on their profile. Site seems to be run… Read more

by people who hate women and hate people who use dating sites. Very strange experience. I've never experienced on any other dating site that all the male profiles are fake. Within 24 hours of paying my subscription it became obvious it was a scam (all my matches vanished except the one person trying to shame me for being unmarried and who turned out to be located in another country). I cancelled my 3 month subscription less than 24 hours after paying. Unlikely to get a refund. Do not give them your credit card details. I probably have to get my credit card cancelled now.

Total scam – First of all I could not purchase a 1mth subscription as the website would not accept my credit card. So I purchased three mths. I have noted that after a few messages the potential matches profiles completely disappear and cannot be found even in the reverse search button. Initially I thought this was just coincidence but it keeps happening and… Read more

the messages disappear overnight . It’s complete scam . Probs their software is set that after certain messages the profiles are disconnected completely on the platform. Men are too slow to share their ph numbers and if I do they think I’m catfishing which is not true as I’ve paid for my subscription.

Be very aware! – Paid 6 months membership plus another $70 so women who aren't paid up could message me. After about 2 weeks I was blocked out of my account and got a message saying there is a problem with my account. The link given for help is to match.com in the USA who send an automated email saying I need to contact match international. Neither the phone… Read more

number to match international or the link to an email work. impossible to contact anyone for customer support. The only way I could ensure they don't keep billing me was to cancel my credit card!! An absolute disgrace!!!

Not worth it – I’ve tried this site a few times. Keep in mind I am speaking from my own personal experience. The dates I went on the men were disrespectful, some lying, and many not divorced. My ex husband was on there and he listed no drugs and he does many. Now we can’t put the full blame on the site that I know. You just have to be extremely careful and… Read more

really trust your intuition. If you join for a month and then take a break. Try again a little while later…and do this for a few years and still see the same people after all that time? Red flag. Those are in my opinion hooking up then moving on to the next victim. Gotta be very selective and careful. I’ll never do it again. Honestly after trying it a few times if anything it’s made me scared to get back out there and date. Seen too many shady lying men. It’s really sad.

I paid 6 months membership after joining got a message saying for members to respond pay 13.99 pm they are all free mem – I got membership.nothing mentioned before singing up. I lost, no receipt no refund scammed Was once good 15 years ago now crap they should tell you before singing up not after be aware Show details

MONEY GRABBING SITE WITH FAKE PROFILES – The site is infested with scammers and even worse, the site itself is setup to take my money, extract more money, lock me in to a repeat cycle of payments after taking credit card details and when I was locked out the help links don’t work. Complete fraud. When checking out the site au.match.com it does not let you see anything without getting you… Read more

signed in. Very limited services without paying money. Limited payment options that only allow automatic renewal unless you tell them to stop. I tried to use a prepaid Visa, but it would not accept that. I paid 12 months subscription using regular Visa. It was expensive. I immediately got 15 likes. All were scammers. Some immediately asked for email address or money while another one with a suspect photo, spun an elaborate but obvious lie about being a 65-year-old widow who had recently returned to Melbourne after 20 years away in Bulgaria to be with their adult children after their husband had died. However, they clearly did not know anything about Bulgaria, and they clearly did not know the suburbs of Melbourne, and to explain this they said they had not lived in Victoria since they were 5 years old. Within 24 hour after being bombarded by scammers, I paid more to get the ability to hide my profile and decide who can see it. None of the women that I make the first contact replied. About 60 to 90% or more of all profiles I saw showed signs of being fake. Some were extremely obvious with pictures that looked like a dreadlocked 20-year-old male claiming to be a 51-year-old Caucasian woman who definitely wanted to have children. I used the report scam button which supposedly blocks them from you while they investigate, however, they still feed them back to me as top picks on my matches. Only one woman who messaged me was probably a genuine profile, but she was a complete mis match, and she was sick of the site and got out. After 6 weeks, the site locked me out without explanation. The au.match.com “intl2.match.com” refers you to an online form (no phone numbers) and the response from the form is that you have emailed the US site that does not take responsibility for international affiliates and refers you back to the international site that refers you to the same help form that denies responsibility. If I could give this site a negative rating, I would give it a very large negative number.