Adjustable mist levels
Works in large areas
Useful for decongestion
Great customer service
Difficult to clean
Reviewer Photos & Videos
Brilliant customer service
I rang Medescan customer service and explained that my rainbow mister was leaking. Michael tried to troubleshoot with me over the phone. He sent a replacement filter and base immediately on the Friday and it arrived on the Monday....problem sorted! Excellent service!
Superb Product and Superb Customer Service
I own Medescan for 3-4 years and am extremely happy with it.
I LOVE IT. It is of excellent quality and design. I use it in the drier winter months. The rainbow lights are just so pretty to watch in the evening. Giving it a tranquil atmosphere. You can adjust the flow of the mist using the dial. The water tank lasts quite a while and is easy to refill. Honestly if you need a humidifier this is the one to buy. Also very grateful for the Superb and Friendly Customer Service of Team Medescan who were quick to respond to my enquiry and very helpful.
I highly recommend Medescan Rainbow Mist. :)
Highly Recommended and Great Customer Service
I bought this product a year ago and loved it until now. Works great and humidifies even on a big space (living area). I use it everyday last winter and started using it again everyday now. I also use it when kids have stuffy/runny nose and helps with the overall air circulation.
I cleaned the base just last weekend and somehow i have scratched/damaged the oscillator and when i turned it on again, it does not blow out enough vapour anymore. I've cleaned it several times in the past but this time i didn't really do it properly. I was so devastat...
Purchased at Amcal.
I really like this Vaporiser
I loved this so much I bought two for each of my boys. This is the product we use when the kids are sick. It pumps out mist, which can be adjusted using the dial. My favourite feature is the top nozzle so I can change the direction of the mist. My kids favourite feature is the Rainbow light setting. This Vaporiser lasts all night, is quite and easy to clean. Can take abit to dry out before storing away. Oils can be added in the back, though I don't think the scent lasts long... Guys my son threw the water hub and it cracked, do you sell replacement water hubs please?
Purchased in April 2017 at Amcal for $69.95.
This product worked fine. It helped my baby breathe on winter nights coz her nose is blocked all the time. I clean it regularly, And I didnt have any problems at all. It serves its purpose.
Purchased in April 2017 at Amcal for $69.00.
Red light keep coming on. One night I was woken by the smell of burning; the company says it was dirt. Not sure why specks of dirt are not expected to be a factor in an environment that needs humidity - most of Australia is suffering from no rain which equals dead grass, or in my case dirt, lots of it constantly blowing through the house. And poor customer service, I had to take the unit to PO after printing off label, and after awhile I contacted Michael to see what was going on. Company policy (disgusting IMO) is no refund and I should go to...the purchase point (without the unit...?). Not happy, I will be making sure I don't buy from this company again. December 31st 2019 Update: Can't respond I acknowledge a response from Mediscan, however I cannot find where to respond to their response (getting old!). I DID clean the unit at each fill. MOST of Australia is in drought or burning at the moment and if the unit cannot take the dust this country suffers from then their unit does not belong in this country IMO. This was my main reason for buying the unit - the fact the whole area is so very dry and dusty (no grass, just dirt) and I wanted some humidity in the air. Not sure what a replacement unit is supposed to to besides suffer from the dust/dirt/dry!
Purchased in November 2019.
Works like a gem!
Used it for Last few Days. No Issues. The Light change is an added bonus.
The Cool mist from it is extremely pleasant.
You can also adjust the rate of Mist produced as well.
Purchased in October 2019 for $79.00.
Nice light but not humidifier!
I bought this humidifier about 3 weeks ago from chemist. It was working fine for couple of days but suddenly starts to show red light. I checked everything working fine for few minutes and then keep showing red light and stop working. My baby was so ill and I couldn’t use it! I contact with the chemist and they said bring it back to us and we can have a look! Still haven’t had time to do that, such a waste of time and money!
Purchased in August 2019.
Works great but poor design
i find this unit works really well putting humidity in the air that is dried out from me having my heater on so much in the cold Melbourne winter. i suffer from sinus problems & this has definitely helped since the air coming out of it is purified by the filter too. The option of using the multi colored night light is also very cool.
But it does have some cons. One is the design in the way of filling the unit with water. It involves pulling off the top of the unit & tipping it upside down to remove the tank. But since it is a dome shape at th...e top which cannot be adjusted, it is not possible to set the tank down on a flat surface to then fill up with water. So i have to hold the tank with one hand/arm & then put the water in with the other, which is quite cumbersome to do since it starts to get heavier as you fill it too. The other thing lacking in this unit is an auto shut off function, so one has to be careful not to forget & leave it on all night only to find the water tank is empty but it is still turned on the next day. So for these 2 design flaws i must deduct one star for this review. Hopefully the company might address these issues in a redesign of this otherwise great product.
Purchased in August 2019 at eBay for $59.95.
excellent customer service
I have two rainbow cool mist humidifiers and they have been great. Unfortunately, one started to make a bit of a funny sound and when I contacted customer support, they were amazing and told me they would send out a replacement base right away! I rely on these humidifiers when my sons are sick so getting a quick replacement is amazing! Thanks Medescan!
Purchased for $49.00.
It leaks and it’s extremely hard to clean.
I bought this a month ago. I researched before buying and it seemed to have good reviews, was I wrong. I didn’t like how you fill it up firstly but it seemed to work ok. So a few nights pass and I go to turn it up and water has leaked all over the dresser and gotten into the wood. I can’t believe it. So dangerous. I’m returning it today. I’m so disappointed. Was told that I needed to check before returning it and that I had somehow spilt the water myself. Not impressed with the accusation.
Purchased in July 2019 at Blooms pharmacy for $69.00.
Fantastic customer service
Thank you so much for my recent dealings with your company due to a faulty part. The customer service was fantastic & would recommend Medescan to anyone - happy customer again & again
Excellent product providing instant relief.
My husband had very bad sinus infection and could not breath because of blockage and swelling of the head and had not slept in three days. I purchased the Medescan Rainbow Mist and when we set it up he was breathing easier within 1 hour of setting it up and running it. It was very easy to set up, is portable and has cool steam coming out so very safe for children and adults. The tank has ample room to store water and we run the unit continuously for 12 hours and it still had water left in the tank. It has an automatic cut off safety if the ...unit runs out of water. It has different light settings so you turn on the light and use it as a light source during the night and it lets you see how much water is left in the tank. It has multiple settings for the diffusion of cool steam out of the spout and flow can be adjusted. The only little concern with it was because it puts out cool air my husband was very cold that first night so we brought an electric blanket and that enabled him to have an uninterrupted good nights sleep and that is the reason I gave it four stars. I would thoroughly recommend this product as it is made with good quality materials, reasonably priced and easy to assemble and operate with safety features.
Purchased in August 2019 at Discount Drug Store, 128 Bourbong Street, Bundaberg. for $69.99.
My daughter loves her night light and it also helps with her breathing during flu seasons
Had a replacement for the filter, i threw away the important part of the filter the screw in cap. I rang to see if i could order a new one, friendly staff was very helpful once again. To my amazement i was offered a new part free of charge. Thnx Medescan. One happy customer
Purchased in May 2016 at Wynyard chemist for $100.00.
What a fantastic product!
What a fantastic product! I’ve had my unit for over 2 years now and works a treat for both my kids. It also works across a large area, which is really useful.
I had a technical issue with the unit today and even though it is out of warranty, Michael helped me straight away. Thank you Michael!
Perfect for my new business room - Ifixit maryborough
Awesome product medescan!
Dottera oils and this on the high setting makes my business room smell so amazing!
Have had clients already comment on how peaceful and relaxing it is when they enter
Purchased in July 2019.
Best Humidifier for baby
The humidifier was bought for our new born baby six months ago. Overall great unit and safe for small children. However it takes some effort to keep it clean and maintained, as of maintenance of any sort of water holding tank. It's has been a real little workhorse and our unit's LED light broke and the customer service honored their 2-year replacement warranty and replaced the faulty unit very quickly.
Purchased in December 2018.
NOT JUST AN OUTSTANDING PRODUCT (RAINBOW MIST) but OUTSTANDING CUSTOMER SERVICE
I don't usually do reviews and when i do it's usually very negative, but in this case I just had to do a review because not only is the Mist a very effective, easy-to-use, easy to clean, reliable and worth the money, but what made me really to do this review, is when I had some trouble with the filter cap, I made contact with the company via their customer email, got Michael from the Customer Service Team, who fixed the problem for me and in addition sent me a new part (cap) free of charge given the Mist was out of warranty. I told Michael I w...as happy to pay, but he insisted that a happy customer in most instances is better than having too charge. Now that it what Customer Service is all about, many many companies out there can take a lesson from Michael and his team. Its this type of backup service experience I had makes me purchasing other products from this company. Thank you once again Michael.....regards Phil Abernethy
Purchased in August 2017 for $95.00.
Cannot clean properly
This works fine but its design means you can’t take it apart to clean inside the water tank where the mold or slime grows. Also too many small spaces in the design that can also not be reached to clean and quickly discolour. I’m now too worried about spreading mold to use it.
Purchased in November 2018.
Doesn't work after 10 times of use
i've only used it for less than 10 times since i bought it about a year ago, now it isn't working anymore. it did work and it did help my daughter breath better at night when she was sick, but the durability of this product is very bad (i clean and dry it after use every single time). won't recommend!!!!
Purchased in February 2018.
Questions & Answers
How do I call you from NZ? My little one has lost the defuser tray
Please contact Baby First New Zealand and they will be more than happy to support you.
Phone+64 (3) 338 7613
Online Customer service team
1300 736 330
I recently changed the filter and stupidly threw out the screw cap connecter with it. I forgot to seperate the filter from the connecter. Can I buy he screw connecter as a spare part or do I need to buy a whole new component?
Please contact our customer service team during the regular business hours on 1300 736 330. Our customer service team will be glad to help you secure a new cap.
Online customer service team
1300 736 330
I ruined all those little papers you put in the aroma tray when using essential oils. Is there anywhere to buy more of them, I can't seem to find it.
You may use any absorbent material such as make up removal pad cut into size.
Alternatively, please contact our customer service team during regular business hours on 1300 736 330.
Online customer service team
1300 736 330
Medescan states that the Rainbow Mist Humidifier, sold for $74.99, ‘soothes a dry nose, congested chest or cough and helps relieve dry and chapped skin.’
It works as an ultrasonic humidifier and an aroma diffuser in one and lets you control the amount of cool vapour that gets released via a dial. Only Medescan brand special blend oils can be used, and Medescan states that doing otherwise can cause damage to the water tank and void the warranty.
The Medescan Rainbow Mist Humidifier, awarded 4 stars, has been ranked the best humidifier by our trusted reviewers.
- Ultrasonic humidifier
- Aroma diffuser
- Silent operation
- Vapour flow control
- 7-Colour LED night light
- Automatic shutoff
- Cool vapour flow control
- Reduced risk of condensation buildup
- Smaller droplet size for better lung penetration
- Power saving, only 22Watts of power consumption compared with up to 700 Watts of power usage with the older steam vapouriser
What happy reviewers liked about this humidifier:
- Often used when kids (or babies) are sick or have a blocked nose
- Works even in a large space
- The level of mist is adjustable
- Helpful customer service
Visit official website
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.