Mercator Caprice

Mercator Caprice

MPNs:FC250134 and FC252134
Mercator Caprice
3.7

7 reviews

PositivevsNegative
71% · 52 · 29%

Build Quality
3.0
Value for Money
2.8
Cleaning & Maintenance
2.8
Noise Level
3.0
Power
3.0
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Reviews

7 reviews
Dianne G
Dianne G2 posts
  Verified

Shocking warranty, terrible customer service.Never buy Mercator products

I bought my Mercator fan from Bunnings. Right from day one it made a tinkering sound. Supposedly an Mercator electrician came out to fix, installed a new one and now it wobbles on all settings and is dangerously worse from setting 3 upwards. The guy said but how often do you use Level 5? Now I’m supposed to just use setting 1-3 only am I? And then tried to tell me it was within tolerance! Useless installers, didn’t want to fix it, or never installed a ceiling fan before and didn’t know how to fix it. Told me to go back to Mercator! Their customer service, the tradespeople they outsource too don’t give a damn and their products are inferior. never will buy from them again. The tinkering sound my original problem is still there too. Show details
Noise Level
Anon GC
Anon GC2 posts
 
Marlene
MarleneHunter Region, NSW3 posts
 

Excellent fans and warranty service

We had 3 fans installed approx 3 years ago. Due to 2 fans changing speeds without touching remotes, Mercator replaced the fans. The warranty service is very prompt and efficient.
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Brooke
BrookeSouth East Queensland, QLD5 posts
 

Great fans and alternative to aircon

We love these fans, have them in the bedrooms, lounge and kitchen and have recently just added 2 more in dining and playroom. They are great for everyday use and air flow as well as keeping cool on those really hot days. They are quiet and affordable and look much more expensive than they actually are. Love that they have included a light and the remote is a handy little feature making it incredibly easy to use when lounging around! Show details
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Power
Renia
ReniaMelbourne12 posts
 

Great ceiling fan

Purchased the Mercator Caprice 1300 ceiling fan. Powerful fan & has a great feature called 'sea breeze' which makes the fan go fast then slow automatically. Fan has a centre light & takes 2 dimmable globes which is controlled by a remote. We had a minor issue with the lights as no instructions were included in the remote box but was quickly sorted out after a phone call. There is a switch inside the remote which change the lights to dimmer. Fan is very quiet & warranty is 3 years.

 Show details ·  1

One One 8 Group
One One 8 Group
 

Less problematic than other brands

We have installed more than 20 of the same fan with light light fittings, with or without remote. Only 1/20 is a lemon and is able to get a quick swap so we can finish off our job. Air flow is good and not noisy or wabbaly. Highly recommended as an electrician.

Bruce H
Bruce HSydney Surrounds, NSW83 posts
 

Questions & Answers

Geoff C
Geoff C

The terminal block has an LA socket. I expected this to be for an external light feed rather than use the switch on the remote. I have two way switching and it is inconvenient to have the switch on the remote. Is the LA input for external supply?

Luc
Luc

How to remove the blades of Mercator Caprice 1300 FC252134 series to be packed for removalists.
Thank you.

Sam
Sam

We have purchased 6 fans and I am upset with the middle speed. It is barely faster than the low speed and is not even worth having on. The fast speed is quite noisy but powerful. Is there a reason that the middle speed is not a happy medium of low and high speeds?

See all Mercator Caprice questions

Details

CategoryCeiling Fans
FeaturesLights and Remote Control
Number of Speed Settings3
Power60 W
Manufacturer Warranty3 year(s)
Colour / FinishCream, Grey, Silver, Stainless Steel, White
Construction
Blade MaterialWood
Number of Blades4
Body MaterialMetal
Blade Diameter1,300 mm
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  • MPN: FC250134 and FC252134

Extra Information

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