Miele DGM 7440 C/S
VerifiedMPNs: DGM7440C/S and DGM7440PLCLST2 reviews
- Daily
Ordered the DGM7440 in October 2023. The first unit that arrived had a fault when turning on the first time. A replacement unit was sent that also had a DOA fault. I was lucky with the third unit that operated fine until March 2025. At this point there was a fault with the thermostat - and I was fed up with it. I figured that a steam and microwave combo was too complex and prone to faults. Miele was great at offering a swap to another unit and I was able to choose a microwave-only model.
While the DGM7440 was working, the steam function while good was too much effort to actually use frequently. The cavity fills with water and you have to mop it out of the oven. And because the cavity is sealed for steaming, if you are microwaving something, the steam/fumes get caught inside the oven and you need to leave the door open to air it out and dry it.
Terrible product, but great service recovery from Miele.
Purchased in .
- Product is used: Daily
Would not recommend Miele Products – The unit when working seems to be an acceptable product. The issue is it does not work. The steam oven is working fine, but the microwave has not worked since new. Fault error code F208. Miele handbook does not indicate what this code means, therefore a call is required to Miele. After informing Miele about this, we were advised to wait 6-7 weeks for our service technician. Upon entering our property, he would not take off his shoes (due to OHS rules). Reluctant but accepting of this, he proceeded to 'fix' the microwave. No issues with the way he handled himself or the repair. The microwave worked for 3 days. On the 4th day, the unit broke again, with the exact same error code.
Upon calling Miele to organise a 2nd repair, i advised i would not tolerate a long wait time as i was already asked to wait 6-7 weeks. I have just been informed that i need to wait 4 weeks for a technician to visit and inspect the unit.
So in summary, having spent thousands of $$ for a supposed premium product, we have been without a working microwave for what will be almost 3 months. Miele's response has been very lacklustre, unresponsiveness and disappointing. Did i mention that we paid $700 for extended warranty too.
I do not recommend buying Miele on the basis of the after sales care.
Purchased in .
- Product is used: Daily
This is the second automated message you have left me. As I stated above, you don't listen or care, I provided my deyaks a week ago and you have not bothered to respond. So as far as I'm concerned, you've been given 3 opportunities to rectify the situation given you have fixed the problem once (but the issue was not resolved). I still don't have a working microwave/ steam oven
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Good morning, Thank you for taking the time to reach out to Miele and providing feedback. We are very sorry to hear of your disappointment with your service experience. We would like the opportunity to try and resolve this with you. If possible, can you email your full name, the state you reside in and your best contact number to prsupport@miele.com.au and a member of our team will be in contact as soon as possible. Please reference your full Product Review username. Kind regards, Daniel