Miele H 5681 BP / H 5681 BPL / H 5681 BPR
Verified7 reviews
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The Worst – After 5 years. Big rusty holes in oven room 4 holes at min. 1cm. Where the bag plate is screwed to oven room. And no warranty at all just a complete ridiculous offer on a repair over half price of a new oven. 1 year later touch panel vent defective price for a new one same ridiculous price. Forget buying Miele it’s not worth the money. Show details
Exploding glass door! – We used the handle to open our oven door and the glass door exploded scattering small shards of glass across kitchen and living room. The oven is out of warranty but it seems like an extremely unusual and dangerous fault, and we have requested Miele to replace the door (replacement part is over $1,500 plus labour). After much debate, Miele… Read more
sent a technician over 3 weeks ago to inspect the fault and stated they would email a report to us but we have not received it.
Really difficult to get through to customer care (over an hour wait time for the call centre!) and the live chat on Miele's website are unable to assist. I have emailed PR, service department and sales and waiting for a response...
Addit: Just found another two reviews on this site re Miele exploding glass doors - maybe this is not so unusual (even though the call centre and service department both sounded utterly shocked and said they had never heard of such a fault before!)
See - https://www.productreview.com.au/reviews/33dc6e94-fd46-4ce2-85e3-44a031b2ba1f and https://www.productreview.com.au/reviews/e74b2957-26fa-4120-9b51-7621af2e71eb
Miele PR - can you please contact me to assist in resolving this?
Hi TRM, I'm sorry to hear what's happened! I've received… Read more (+6 replies)
All sorted – Excellent oven , way above my capabilities as a chief , great functionality and features, I've cooked some memorable meals in it and that's why I gave it five stars , however I had one issue after 7yrs , the fancy glass sensor control buttons failed and I took the plunge and called Miele , they convinced me to send out a tech , lucky to because… Read more · 1
i was going to buy the wrong part. they diagnosed the fault , fixed it and were very reasonable on the price after a bit of banter from me ;)
A very BAD and Expensive experience – To start with the oven wouldn't work on installation ,Feb 2014 . Being in a rural area didn't help as no real Miele experts in the area for this high end appliance. Eventually operational after 2 months without any oven (taken to the repairers workshop to try and work out the issue) and no problem for 4 years. This week the oven ceased… Read more
operations and I called service, who could not supplier a technician other than the one who took 2 months previously. Eventually found an ex Miele worker who is also Miele endorsed who came and diagnosed the issue immediately, repairs to cost 2250 dollars, he suggested a new oven would be cheaper, and this oven is now discontinued and so part would take significant time to attain. To say I am disappointed would be an understatement. The 5499 dollar price tag and Miele "Immer Besser" tag, plus the 20 yr quality testing spiel led me to believe I would not be needing another oven for at least 10 years, with BAD luck.... however this one is only just 5 years old has only done 1100 operating hours and is now useless. Lucky this product is no longer available. It is a lemon.
Lots of features but ultimately disappointing for the price paid – Good when it works and has lots of features. The cooking results were mostly good except for the automatic mode with the food probe where results were variable. The Pyrolytic function however, stopped working when just out of warranty and was ridiculously expensive to fix. Now the entire touch-tronic control panel has to be replaced after only… Read more
6-7 years of use.
Overall I have 5 miele appliances and have had mixed results with the reliability. The construction quality seems ok (except for a surprising amount of rust on the washing machine), but overall, for future purchases I will be buying a less overpriced quality brand.
Fantastic Oven – This replaced our old Blanco oven. Build quality of the Miele is outstanding, very solid feel to the door for example - try this for yourself in a shop which sells Miele and other brands. Cupboards above oven stay cool, even during pyrolytic cleaning. Food probe with Auto Cook is so convenient when I'm feeling lazy, roasts come out consistently… Read more
great. Also love using the Moisture Plus when cooking vegies, chicken or fish.
Temperature set is reached quickly and remains very consistent, care is required at higher temperatures as this can get much hotter than other ovens.
Terrible – A very disappointing oven and an even more disappointing response to the problem from Miele. I would not recommend this oven to anyone. It looks good. The internal temperature does not reach the pre-set external temperature. As a consequence most food put in to cook is spoiled.
Having the same problem, most things take at least half an hour longer to cook than stated.
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Hi, please accept our sincere apologies for the… Read more