Miele WTD 160 WCS
VerifiedMPN: WTD160WCS3 reviews
The machine itself washes really well; it's the drying that's the problem. If you're a single person like myself, and try to do a wash/drying cycle, the machine won't accept small loads, and clothes come out very damp. It comes up with an error code - too small load. This is my week's worth of laundry. I've tried many different cycles / settings, even had a Miele technician come to check it. My clothes aren't heavy or voluminous enough to trigger the sensors on the door apparently. Miele advertise this machine as great for daily use. Considering that its an 8 kg washing machine but can only dry 4 kg (so if you're doing a large load, you have to halve your load to dry it) - it seems odd it can't do my 3 kg of drying after washing it. This was a big expense and now I have to buy a separate dryer. Very unhappy. UPDATE: After discussions with Miele and using the Delicates (1 kg max) or Woollen (2 kg max) Cycle for drying for my small loads as a single person; or using the Warm Air cycle - none gave me anything but damp clothes after the wash. I weighed and tried a 1 kg load and a 2 kg load with no success. Even adding towels into the load to bulk up the volume made no difference. It's been a waste of my time and money. As a disabled person who saw this as a terrific help, it's been nothing but a hindrance. This machine should be sold as family-sized only load washing machine (and remember it's an 8 kg wash and 4 kg dry machine, so if you wash large loads, you'll have to do separate cycles to cut the load in half for drying; or just do 4 kg loads.
Purchased in at Miele for $3,199.
Miele washer dryer - faulty when purchased – Very disappointed in this machine. My neighbour had one she purchased 10yrs ago and it’s still working wonderfully. The dryer part did not work,the 1200 spin was so violently shaking it split the tiles. The beeping wouldn’t stop once the wash was completed as the doors were locked and you couldn’t open it. Not sure what is going on in German factories at the moment but hold on to your old Miele washers. Despite this, the washer on its own washed very well. Miele sent out a technician but there were still issues, the machine was then returned.
This has now put me in a really unfair position and caused a problem that was not there before. It’s extremely difficult to get a tradesperson to come out and do a small job. Miele did not take any responsibility for the damage. Would never expect this treatment from what I thought was such a reputable brand.
Don’t know what to purchase now but the lack of accountability from Miele has also turned my family, friends and colleagues off the brand as well.
Purchased in at Miele for $1,800.
A friend makes life easy! – It washes clothes brilliantly clean every time, on any selected program. It is environmentally and economically friendly, and for users who prefer a predominately natural drying method. A perfect buddy!
Thank you for your positive review post, Miele would like to thank you for the trust you have placed in our brand by purchasing a Miele appliance. If you ever have any questions or need any assistance in the future, please feel free to reach out to a member of our Customer Care Team on 1300 464 353. Our Customer Care Centre is open Monday – Friday, 8:00am - 7:00pm and Saturday 9:00am - 5:00pm (AEDT). Kind regards, Miele Australia Pty Ltd
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UPDATE: I tried Miele's suggestion of different programs like Delicates which 'take' a lower weight volume; also did wash/dry cycles with towels to add more weight to my washing ; to no success. I'm going to trust what the tech told me, which was that the machine relies on the clothing hitting sensors on the inside of the door; thus you need a lot of volume / weight for that to happen. I tried many different things for several weeks and got the same results - very damp non-dried washing that I had to hang up for several days to air dry in my cramped apartment. I've now gotten rid of the Miele machine and bough the Bosch washer/dryer and I'm super happy - it works as intended.