Glad I took a punt
After reading all the negative reviews suggesting odour issues, I nearly avoided purchasing this quilt. Luckily a friendly staff member let us smell the product before buying. We did not smell any adverse smells. Likewise, we did not notice any unpleasant smells when we slept with it for the first night. It was extremely effective and keeping us toasty warm. To quote Mr Molly Meldrum, "do yourself a favour and check it out".
Love my jumbuck
Hi, I have had my king size jumbuk for 20+ years. I love it. Still looks new. Purchased quilts for the kids yesterday. They are airing but to be honest there was hardly any smell. Not sure about these other reviews. Don’t put them in a waterproof quilt protector. Daughter’s 7 year old jumbuk has gone mouldy in it. Trying to work out how to get it out as quilt too much of an investment to just throw away, although the cat loves it. Thank you. Love supporting a great SA company. Pillows are awesome too.
Product should be reviewed. Smell is much worse than years ago.
I have owned a mini jumbuk quilt for well over 10 years. The first one did smell when I bought it but it quickly subsided with a bit of airing. I had read lots of reviews before but thought the smell wouldn’t be any worse to last time. I have read that the quilts are treated to protect against dust mites etc.
I’ve had the warm quilt for 6 days, aired it out for 2 and the smell is so intense I feel it’s making me physically unwell. Every time I arrive home from work I can smell the quilt as soon as I walk in the apartment.
You shouldn’t have to wash a new quilt before you use it.
I hope my kitten doesn’t end up getting respiratory issues from the chemical smell.
Not sure I would recommend it as the smell is too intense. As I’m laying in bed typing this my breathing is affected from the chemicals.
I would ring the company but they don’t sound like they really care much. Years of people complaining about the chemical smell and nothing’s changed. What does that say about their commitment to customer satisfaction? It’s a shame because people like myself are willing to pay for one of the most expensive quilts in Australia as long as the product exceeds buyers expectations, which it sadly hasn’t in this case.
I've purchased the double for my daughter last year and had no problems so I was confident to buy myself one today... BUT oh my lord it stinks like I'm in a sheep shed. Very disappointed!
The weight of the quilt, and functionality of it as a quilt, seems like it would be fine. The issue is the smell - it's rather potent, a very chemical type of smell. It's not too strong out of the box, which is deceiving, but once the quilt is out and unfolded, just wow, it really hits you. I've aired it, but when you lie under it, it's almost like you can taste it. Absolutely horrific. Mini Jumbuk, you guys need to fix this asap. What the hell causes this in your manufacturing process/production chain?
Warmest of warm; saved loads on our heating bill
We bought a Queen size quilt for winter, we have never slept better, with just this quilt (the extra warm model) we can have a flannel sheet and sleep through minus temperatures without a worry. We just bought another one for our son. A great Australian made product too, a rarity these days. Not sure what people are saying about a smell, maybe a bad batch? We have two and no issue. I guess you don't get a smell when the competitors are making their quilts from plastic!!!
No odour, but a bit warm
I have purchased two MiniJumbuks in the last two years. Neither had any kind of odour problem.
However, I'm a VERY warm sleeper and I'm not sure they work for me. I first bought the 'Cool' one (equivalent to two layers of wool). I could only use it on the coldest of Melbourne nights (below 8 degrees) as it was too hot. So I recently purchased the 'Ultralight', which is meant to be the equivalent of one layer of wool/cotton blend. Unfortunately, it is still too hot. It's about 12 degrees at night here now, and I still find it too stuffy. It doesn't seem to breath. That might just be me, rather than the product - menopause!! The only thing that works is a sheet, with a wool blanket on top.
However, I thought I'd let people know that there has definitely been no problems with smell.
Smell is awful
After paying a pretty penny for this Australian king wool Donah l am so disappointed. It smells so bad that my sanctuary has now become infiltrated by this horrible smell. I have aired it for weeks but nothing has helped. Smells like wet dog..
My initial quilt stunk. The Customer Support Team were very helpful and apologetic of the smell of my first quilt. They have replaced it and guess what? This one does NOT stink. So I'm happy with that. Perhaps just a bad batch which I received. Quickly picked up and quickly replaced by MiniJumbuk. If you are purchasing the product in store make sure you open it up and smell it. If you are buying directly from the company just tell them to open it up and smell it and make sure it does not have a foul smell. Looking forward to getting cosey with the quilt!
Should've read the reviews
It stinks!!! Are these people normal selling smelly quilts like this? Would they allow their kids to sleep in a quilt that smells like homeless people? Calling customer service as soon as Monday comes!
Excellent product. Definitely improved sleeps.
Initially a bit hesitate about the smell due to many reviews. Happily report it is non noticeable at all. Both my wife and I love it. Should've got it 10 years ago!
I bought the mini jumbuk for my four year old daughter and was so happy to get it at Myer on sale. I was especially pleased to be buying Austrlalian made and from an Australian company.
When I brought it home and took it out I was suprised it had a bad smell - it was a cross between a chemical and a smelly wet sheep. I aired it for two days but the smell didnt go. I then rang the company who were pretty nonchalant and their only suggestion was to air it out or to wash it. I had it in my spare room for a week and the smell was still there. I wasnt prepared to risk washing it because I knew this would mean I wouldnt be able to return it to Myer. In the end I took it back. What a disappointment. I remember reading that good quality wool quilts have the wool washed before its used. Obviously this company does not do this. And they dont seem to care either way.
Very very happy
Purchased a new quilt for Canberra winters. I'm really happy with my quilt, light in weight but very warm. Have had no problems with any bad odours. Love it
I bought a king size jumbuck quilt and it sits in the cupboard. If I use it, even in winter, I get so hot and sweaty and get nightmares. I spent a premium on this quilt as I wanted something 100% for the very reason that I didn't want to get too hot. I already have a wool quilt on our bed and it can be used all year round, but it getting old so I bought the jumbuck as a replacement. I still have my old quilt on the bed and trying to find another brand of wool quilts that actually acts like a wool quilt, not a polyester one... just saying.
I purchased this quilt for my daughter last year from Adairs and it smells terribly even after all this time. I'm glad I have read these reviews & found that this is not normal or acceptable for a product particularly of this expense. Every time I walk in her room that yucky smell just hits me.
I’ve owned 3 pure wool Mini Jumbuck quilts for many years and while they are very well made, warm and comfortable, the cleaning – manufacturers recommend only dry cleaning – costs about $50 each which over the years has really mounted up.
As they are so old, I thought I’d try washing one on a COLD cycle at the launderette. Bingo – perfect result for $6.
I’m not recommending doing this with a brand new quilt, as I may just have struck lucky. My quilt was so old it really didn’t matter, however, I will certainly do it again.
Best Purchase I ever made
Purchased the Luxus queen size doona in early 2007 as a birthday present for myself. After about 4 months washed it by hand in the bath tub put it over the clothes line to dry and came up as good as new and i got to cuddle up to a brand new doona all over again. I have continued the same pattern for the last 9 and half years. After the first 2 years i purchased the matching under blanket and then the wool/cotton covered latex pillows. Now I wash them all at least twice a year and have fresh clean new pillows, doona and under blanket with only the cost of water and detergent. To me it makes sence to get a high quality product once that you can easily look after at home and will last. The only thing that has failed is the writting has come off the care instructions, but after almost 10 years and 25-30 washes no big surprise.
long lasting quality product and wonderful customer service
I purchased two single quilts 6 years ago (2010) & they are still in use today. Initially they both had an odour, one quilt much worse than the other. I aired both quilts outside for about 4 hours. One quilt was fine and went straight on the bed, the second quilt retained an odor after 3 days of airing. I rang the company and had no problems with having the quilt replaced with a new one, which was delivered by a company rep to my door within a week. This quilt also had an odor which went after airing. Both the quilts have been in use for 6 years, & are still in good condition. I regularly air the quilts in fine weather (for hygiene) and have them cleaned once or twice a year. I would purchase this product and deal with this company again, the customer service was excellent and the quality & durability of the quilts has proven to be worth the cost. I have no affiliation with any companies handling or selling this product, or know any person involved. This product was worth the extra cost and the customer service was wonderful.
Good product but the smell is really an issue
The smell was terrible when I just opened the box and did not go away even after airing for a few days. I had to washed it with detergent and the smell had finally gone. A bit worried if the detergent might be too strong to harm the wool.
A apart from requiring a lot of work to get rid of the smell, the quilt is nice, soft, comfortable and breathable. Not warm enough in cold winter and require an extra layer. However can be used until mid-summer without sweating.
I would rate 5 and recommend to friends if there is no smell. One of my friend bought one recently and the issue of smell was not improved. Just realized that there is so much complain about the smell over years and very disappointed that the company did not thing for it.
Hope the company can consider doing something to remove the chemical smell before selling them.
Brilliant customer service from Minijumbuk team
I recently purchased two Supa King quilts by MiniJumbuk (one Gold for winter and one Silver for summer). I was alarmed to find that both had an appalling toxic chemical smell that simply would not go away after the recommended airing period. I have always purchased Minijumbuk quilts before and never experienced anything like this. I hopped on line to see if there was any info about this and was dismayed to see that there had been several complaints about this problem and apparently no easy resolution. Hoping that airing the quilts for an extended period of time might help I hung both outside (under cover) for several days. On about the third or fourth day the smell was still evident so I put in a request for contact and advice on the Minijumbuk website. I got an automatic reply that said I would be contacted in 3-5 days. Not happy with that I phoned them direct and said I didn't want to wait so long for a reply given the problem (and the expense) of the quilts. The team member there read my email while I was on the phone and advised me that she had absolutely no idea what the smell could be but if it hadn't gone away in the 3-4 days the quilts had been outside airing then it seemed reasonable to assume the smell wouldn't be going away. Her advice was that if I didn't want a full refund, and didn't want them to be replaced with existing stock, I should return them and ask HS to return the quilts to Minijumbuk so they could both be replaced with new ones direct from Minijumbuk Only downside, she said, was that it could take a few days to sort out. If Harris Scsrfe had any concerns about this, she said, they could get in touch with her direct and she would sort it out. The following weekend the quilts went back to Harris Scarfe and they returned them to Minijumbuk (along with another one that had been purchased the same day as mine and had the same problem ). A week and a half later my two replacement quilts arrived and because the weather was so cold I had no choice but to put one straight on the bed without the recommeded 2 hrs of airing. Not a problem at all, quilts are absolutely perfect. Absolutely brilliant customer service from Minijumbuk.
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