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NAB Traveller Card

NAB Traveller Card

1.6 from 192 reviews · View Statistics
See the Best Travel Money Cards & Currency Exchanges in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

  • Transparency
    1.9 (18)
  • Competitive Exchange Rate Yes (3) · No (10)
Previous
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Won't honour purchases without calling them every single time and did not disclose internal policy changes to users

published
Incentivised Review No
CurrencyAUD
Competitive Exchange Rate No
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Sue L.
Sue L.Sydney, NSW
  • 2 reviews
  • 1 like

Do yourself a favour - do not get this card

published

I had 2000 euros left on my card & decided to deposit it into my NAB account, converting into Australian dollars. The charge was an unbelievable $200. No explanation. No chance of it’s recovery.

Incentivised Review No
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Michael000
Michael000
  • 9 reviews
  • 13 likes

Avoid this card - Horrible exchange fees then 4% conversion fees anyway!

published

Exactly the experience of Bee below.
On ill advice of this bank, I loaded a NAB Travel card with USD at a terrible exchange rate, then I was charged 4% conversion fees on transactions because - although I made purchases in USD, these were made online in AUS.
As for customer service - forget it! Just another off shore call centre

Transparency
1/5
Incentivised Review No
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Helen
HelenGreater Melbourne (Inner), VIC
  • 3 reviews
  • 1 like

Please DO NOT GET THIS CARD

published

Went to Canada Hotel would not accept this card as it had no name printed on the card, so we were forced to use our credit card.
The worst thing, decided to cancel this card and transfer the funds to my bank account it took 2 months, when they state 3-5 days. I am still waiting, because there is a dispute now about the currency rates. The NAB has washed there hands, as they do with everything.
They do not cover you if you lose the card and your funds are stolen. REMBER THIS. They don’t tell you that.

Transparency
1/5
Incentivised Review No
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Ian
IanWollongong
  • 20 reviews
  • 6 likes

UPDATE - Further Benefits of NAB Traveller Card

published
Incentivised Review No
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Argus
ArgusGoulburn Valley, VIC

No fees, big deal, no service.

published

No trouble using some for transactions while on holidays some months ago. It was a test run before the now cancelled trip to Europe. Since returning I cannot access a statement, the registration page has had the same issues with not accepting passwords, the staff in the branch cant assist, online there is no joy, and when you call the number the online chat directs you to the options dont function.

Transparency
1/5
Incentivised Review No
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Morgan H.
Morgan H.South East Queensland, QLD

Left me broke and stranded in Europe.

published
Incentivised Review No
CurrencyAUD and EUR
Competitive Exchange Rate No
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N.  Doyle
N. DoyleGreat Southern, WA

The card could not be used.

published
Transparency
1/5
Incentivised Review No
CurrencyEUR
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Alan B.
Alan B.Hobart, TAS
  • 2 reviews

Awesome product

published

Zero problems Only got charge fees in 1 country qatar, No fees other than stated currency changeover. So easy to use, if you read the t&c make it work for you reading some of the reviews people have failed to understand the t&cs

Transparency
5/5
Incentivised Review No
Competitive Exchange Rate Yes
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Disappointed

published
Transparency
2/5
Incentivised Review No
CurrencyAUD and USD
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Oxa.N
Oxa.NGreater Melbourne (Inner), VIC
  • 4 reviews

Never again

published

Traveled to London. Card was accepted everywhere with no prob. The exchange rate to get "leftover" money back form the account after finishing my trip was absolutely disgusting! The worst you can possibly find around Australia. NAB simply ripping you off on completely legal grounds. Would never use them again and definitely not recommend this card to anyone. Just use your credit card - it will be cheaper.

Transparency
1/5
Incentivised Review No
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Aussies in spain
Aussies in spainGreater Melbourne (Metropolitan), VIC

NAB has led is down big time.

published

Tried to get euros out of NAB travel card. No success. Wrote to bank and they said call them. Can't they fix this on line? It's really inconvenient for me to call Australia and be put on hold only to be given the run around.

Incentivised Review No
CurrencyEUR
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Travel Money Cards & Currency Exchanges

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Kerrie
KerrieIllawarra, NSW
  • 2 reviews

DO NOT GET A NAB TRAVELLER CARD

published

My card was scammed in Seville at a ATM. I put my card in to withdraw money and cancelled the transaction as i didn't want to pay 8 EURO to withdraw money. On checking my bank statement it showed i withdrew $397AUS and it came out of US dollars that i also had added to my NAB card. How can a ATM in Europe show I took out AUS dollars and then withdrew money out of US dollars not EURO. I went through filling in the form and like so many other complaints the NAB said they checked with the bank and they gave me 10, 20 and 50 euro notes totally in $200 euro. Total lies as every other ATM across Europe dispensed $50 euro notes. i would have been better off taking cash. my friend had a ANZ travel card with no problems at all.

Incentivised Review No
CurrencyEUR and USD
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Do not get this card. It's a rip off with enormous, hidden fees

published

I was charged at least 4% on every foreign ATM withdrawal...in addition to a terrible exchange rate.
Also, you cannot check your account online. I received a paper statement 3 months after my trip ended. It was only at that point I realised how much I had been ripped off by fees.

I cut the card up and will never use NAB for anything ever again.

Transparency
1/5
Incentivised Review No
Competitive Exchange Rate No
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Alan B.
Alan B.Hobart, TAS
  • 2 reviews

An awesome card

published

Travelled to Italy, Greece, Qatar and Croatia, what a perfect card, it would be the only card I would use. I read the T&Cs I understood them and the only charges was $2.46ish for cash withdrawal in Qatar (which I expected). People make the card work for you.

Transparency
5/5
Incentivised Review No
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Questions & Answers

Barrie S.
Barrie S.asked

Has anyone had their card stolen while in Europe

1 answer
Ian
Ian
Barrie S.
Barrie S.asked

Has anyone had the worst experience of having a Nab Traveller Card stolen while in Europe and also the thief withdrawing all funds from the card from an ATM without the PIN number being with the card? Need help because Nab claims that no money can be withdrawn unless a pin number is used.

Thanking you.
Barrie Smith
[details removed]

No answers
Barrie S.
Barrie S.asked

Reviews on withdrawals from ATM without Pin

No answers
See all NAB Traveller Card questions

Get an answer from our members and NAB representatives

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