NAB Traveller Card

I obtained this card to buy goods from AliExpress. I had been buying things from AliExpress on this card for years when suddenly in mid 2019/early 2020 the transactions stopped going through. I called what I thought was 'NAB' but is in fact an American organisation and separate call centre which manages these cards (they are not an internal NAB product) and they said they class AliExpress all of a sudden as 'risky' and would not allow me to make purchases on AliExpress unless I called them up and unblocked the time prior to making any transacti...

I had 2000 euros left on my card & decided to deposit it into my NAB account, converting into Australian dollars. The charge was an unbelievable $200. No explanation. No chance of it’s recovery.

Exactly the experience of Bee below.
On ill advice of this bank, I loaded a NAB Travel card with USD at a terrible exchange rate, then I was charged 4% conversion fees on transactions because - although I made purchases in USD, these were made online in AUS.
As for customer service - forget it! Just another off shore call centre

Went to Canada Hotel would not accept this card as it had no name printed on the card, so we were forced to use our credit card.
The worst thing, decided to cancel this card and transfer the funds to my bank account it took 2 months, when they state 3-5 days. I am still waiting, because there is a dispute now about the currency rates. The NAB has washed there hands, as they do with everything.
They do not cover you if you lose the card and your funds are stolen. REMBER THIS. They don’t tell you that.

After first using our Traveller Cards in Italy, and after getting them stolen, and promptly receiving replacement cards to continue our holiday after one phone call (see separate review), we have continued to use our cards for overseas holidays without any problems.
In particular, we booked online from Australia, obtaining advanced purchase berths for the overnight ferry from Oslo to Copenhagen in July 2019, and paid in Euro using the Traveller Card. This was cheaper than using an Australian credit card and paying the foreign transaction and c...

No trouble using some for transactions while on holidays some months ago. It was a test run before the now cancelled trip to Europe. Since returning I cannot access a statement, the registration page has had the same issues with not accepting passwords, the staff in the branch cant assist, online there is no joy, and when you call the number the online chat directs you to the options dont function.

Card was fine in a couple of countries around Europe, only uses 10 currencies though so it doesn’t have a lot of potential to begin with. And then it left me stranded in Slovenia WITHOUT ANY money whatsoever, because suddenly the load from my NAB account to my NAB traveller card said it would take up to 3-5 days!!! I had used it for over a month with instant transfers - this is ridiculous!! My only saving grace was that I was travelling with my sister who lent me food money until money from my mother came through. Don’t bother calling the help ...

I could not use this travel card at all when I travelled in Europe in December, 2019 (I visited three countries, and there I tried to withdraw cash 6-7 times as well as trying to pay using the card), which forced me to use my credit card despite I had already transferred 500-600 Euro in this travel card account. It was not ideal, particularly when I needed to have some cash, because ATM charged me a lot for the fee. When I rang the NAB traveller card service desk back at home, I was told the card had not been activated. The letter attached to ...

Zero problems Only got charge fees in 1 country qatar, No fees other than stated currency changeover. So easy to use, if you read the t&c make it work for you reading some of the reviews people have failed to understand the t&cs

Originally obtained the card for use in Bali, and it worked ok - a few mysterious declines. On my new trip to India multiple unresolvable problems - luckily I started using it to purchase hotel and ferry from Australia, they had blocked the transactions because they thought it was dodgy - every single purchase was dodgy to them, I had to ring up every time, explain, and then wait for a call back and then they would lift the block for 24hours. So I knew this card will have problems in India and took cash and tried to use alternative cards to pre...

Traveled to London. Card was accepted everywhere with no prob. The exchange rate to get "leftover" money back form the account after finishing my trip was absolutely disgusting! The worst you can possibly find around Australia. NAB simply ripping you off on completely legal grounds. Would never use them again and definitely not recommend this card to anyone. Just use your credit card - it will be cheaper.

Tried to get euros out of NAB travel card. No success. Wrote to bank and they said call them. Can't they fix this on line? It's really inconvenient for me to call Australia and be put on hold only to be given the run around.

My card was scammed in Seville at a ATM. I put my card in to withdraw money and cancelled the transaction as i didn't want to pay 8 EURO to withdraw money. On checking my bank statement it showed i withdrew $397AUS and it came out of US dollars that i also had added to my NAB card. How can a ATM in Europe show I took out AUS dollars and then withdrew money out of US dollars not EURO. I went through filling in the form and like so many other complaints the NAB said they checked with the bank and they gave me 10, 20 and 50 euro notes totally in $200 euro. Total lies as every other ATM across Europe dispensed $50 euro notes. i would have been better off taking cash. my friend had a ANZ travel card with no problems at all.

I was charged at least 4% on every foreign ATM withdrawal...in addition to a terrible exchange rate.
Also, you cannot check your account online. I received a paper statement 3 months after my trip ended. It was only at that point I realised how much I had been ripped off by fees.

I cut the card up and will never use NAB for anything ever again.

Travelled to Italy, Greece, Qatar and Croatia, what a perfect card, it would be the only card I would use. I read the T&Cs I understood them and the only charges was $2.46ish for cash withdrawal in Qatar (which I expected). People make the card work for you.