Review your last buy on ProductReview.com.au
Janak
JanakVIC15 posts
 

Another product gone down the gurgler. Used to buy this serum for under eyes and it didn't irritate me-my skin is very sensitive. Now bought it again but it's this awful bright yellow colour-(unsure why they changed it-it was a white colour) and it smells awful now.. put it on 5sec skin burning, had to take it off. Sadly 25 bucks wasted. Like no 7 brand used to be brilliant and now they've stuffed it again-maybe they want to save on ingredients or they feel like they need to keep changing it up but will never buy this again. Think other natio items have also been changed abit re ingredients.. they smell different. So frustrating when you find a great product that's a go to regular then it's changed to something dodgy.. guess it's alovera plant under my eyes-cheaper I guess too

Natio
Natio    

Hi Janak, I am sorry to hear that this has been your experience with our Vitamin C serum. A burning reaction is never acceptable and we completely understand your disappointment. We'd love to look into this further for you. Product formulations can occasionally be updated, and your feedback is exactly the kind of detail our team needs to hear directly.

Could you please reach out to us at support@natio.com.au with a screenshot of this conversation and any further details you can provide and we will do our best to assist.

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