Nice looking sink but for the hefty price it is very poor value. When we opened our new sink the evening before install first off we noticed that the sink was supposed to have an adhesive strip supplied with the sink. It was missing. So it was a mad… Read more
dash to Bunnings at 8pm at night to find something suitable. The stone masons arrived the next morning to cut our benchtop so we could fit our new sink and we then noticed that it also had a chip on one edge and also the sink was warped/bent in the middle. The sink had to be siliconed to the bench with neutral cure silicon as we were advised that the tape would not be strong enough to hold the sink and flatten it out. They also had to put a full bucket of water in the right hand sink and also one on the drainer to hold the sink flat so that hopefully it wouldn't pop as the silicone was curing. We had to leave it 24 hours before the plumber could hook up our sink. The plumber advised me that he hooked up a sink a couple of weeks previously and this sink was also badly warped and it was also an Oliveri. I contacted Oliveri to advise of our issue with our sink a week ago, and to date I have not received any answer from them. I will never buy Oliveri again.
Follow-up · Still no contact from Oliveri. Shocking lack of customer service.
Do not buy this sink. The scratches appeared within days of using. I only use a micro fibre cloth and hardly cook at all and the scratches are awful. They sent me cleaning instructions which I tried but did nothing. How about producing a sink that is fit for purpose. So disappointed. I have had Oliveri sinks in previous houses 10 years ago and they were great. Not any more. Very poor quality.
60 years as a plumber and my own NP602 S/S 15 year old sink gets a rust hole, no rust in any other part of the sink except in this location on cage flange and sink where water sits around groove on both sinks when you empty sink. I lodged what I believed was a genuine warranty claim as quality stainless sinks in a kitchen or laundry environment… Read more
do not rust through, no corrosive substances stored under sink normal detergents used in sink. Lodged warranty claim with Oliveri who out source warranty claims to T2 Services. T2 services disallowed claim because something I did caused it. In my opinion don't waste money on expensive sinks as the cheaper sinks seem to last as long as the more expensive brands and the lifetime warranty in my case was useless as it only covers manufacturing defects found when sink is delivered or not long after, not even a pro rota payment offered and my advice very carefully examine your sink the day it is delivered for any blemish or sign of surface rust especially area where plug hole cage goes and is hidden by flange when installed also it was suggested from T2 services the mark would have appeared prior to installation or not long after installation by which time it would have been hidden under flange rubber also it could be possibly caused by an external factor not long after installation.
As I could not find another sink the same as NP602 for cut out and plumbing I bought the same, on… Read more (+1 reply)
Reviews with attachments
Rust marks under a year from purchase. Customer service claims " surface rust" is normal. Never happened with my older sink Show details
This is the worst sink we have ever had the misfortune to buy, a complete waste of money. The sink was installed only 18 months ago and already has significant rust on the underside which has started to go through into the bowl. We bought the sink from E&S who told us it was a good sink and that it had a lifetime warranty. The warranty is a… Read more
joke, it only covers manufacturing faults. Rust after only 18months apparently is not a manufacturing fault. The company say it is my fault and it must be in bad conditions. The part that has rusted is inside a cupboard with nothing near it. I would not recommend Oliveri sinks to anyone or any of their products as they are a terrible company to deal with.
The plumber took the sink out of the box to install it and it just broke in half!!! It looked ok in the box and this was the first time it had been removed from the box. It was not dropped. We spoke with the shop we brought it from and they said it might not be covered by warranty!! Surely a sink should be strong enough to be removed from a box… Read more
and handled by a licensed plumber. He said he had installed lots of these sinks without any problems. The store said they will contact Oliveri and see if they will replace it but I’m now worried how strong they really are. We have a big hole in the stone bench top and not sure what we should do? Please help Oliveri!!
Great news Contacted Oliveri and they have agreed to replace the sink and it’s on its way. Thanks so much Oliveri. Great service
Strainer plug: How can something be designed so poorly? – If the well of the plug was a few mm deeper, all the food scraps would go into the middle. But instead many catch around the outer edge that stands proud. The have got a really good design and ruined it. Show details
Positive reviews
Fantastic – Best sink I have ever had. This is the second home I have installed this in. Love it. No stains and hardly ever have to clean. Always looks great! Show details
This lovely sink can now easily be cleaned! – Well, I'm afraid we were sucked in to buying this sink 3 years ago by its great looks. However, in no time at all, it displayed ugly grey staining and no matter what approach to cleaning we have tried, all have failed. Simple solution for Oliveri - DON'T SELL THIS SINK! I guess before long we'll be forced to replace with a black model. UPDATE!… Read more
Oliveri has amended its cleaning advice. Diluted household bleach is now approved and it works excellently!! At last we have a great sink!
Great sink. No issues at all – I've had the single bowl black Santorini sink in my newly renovated kitchen for 6 months now and I love it. After reading reviews after purchase I was very nervous around the cracking and marking issues but I haven't had any issues. I would highly recommend it and it looks fabulous in my timber island bench Show details
Negative reviews
Not at all impressed and wish I had read the reviews before I purchased this tub. The tub has a 'bow' in it, which has created a bow in the edge. If you press the tub bottom it makes a shocking noise but eliminates the bow. Also the steel is VERY thin. I would not recommend anyone to purchase an Olivero tub. Show details
Looks good, hard to maintain – Purchased the gunmetal grey for our new kitchen. Looks great to begin with but stained quickly despite using a plastic Joseph Joseph sink bowl to prevent damage but save water. 18 months and trying to work out how to replace the sink when there are few same size alternatives and do not want to damage the stone bench top. Regretful purchase. Show details
Sink waste plug does NOT HOLD WATER! – The sinks either side, do not hold water! Only installed 18mths ago. My mother has an Oliveri sink that is 18 YEARS old and has never had anything replaced or repaired, not even a rubber seal and my one can't get to the 2 yr mark....Ridiculous for the price we paid. Sadly the quality is not what it used to be.
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Recent reviews
Oliveri drain board mat rusting – The drain board snd mat purchased from Taren point Winning Appliances is not at sll recommended everything is getting rusted as the drain mat is so small and you cannot use it over a sink. Water accumulates as the drain board is flat causing rust not only on items but on forks spoons and other everyday items Show details
Would rate one if I could! – Purchased a kitchen sink 'Oliveri' sold as a premium brand in 2018. The sink was installed in August of 2021 due to delays in our home. By the end of 2023 we noticed the sink was pitting. Put a claim through to the warranty department and was rejected based on the issue not being a 'manufacturing issue' and apparently based on external factors. … Read more
Yes external factors such as water to use the sink cause pitting. However sinks should last more then 2 years of regular use! As per the rest of the reviews on here, terrible quality for a premium price..
A real disappointment – Had this sink installed in our renovated kitchen in 2019. Can't keep it clean - has marked and scratched and the water pools on the drainer and won't drain away. I thought I was buying a quality product. The previous Oliveri sink had been in situ for nearly 30 years - we should have kept it. It looked better on the day of removal than this sink looks after just a few years. Would never buy Oliveri again. Show details
Stylish BUT Disappointing! – We bought the stylish Oliveri SN1064 Pressed Double Bowl Sink as recommended by E&S. Our Kitchen Renovation finished 4 weeks ago.I can’t believe how many scratches are on the sink already & we have been VERY careful. I even wash all my big pots in the Laundry!! This sink cost us over $1000. Now I put a rubber mat on the bottom of the sink as I want to stop the scratching!!! It’s such a shame, disappointed! Show details
Do Not Buy this SS Sink SONETTO 1072- Very Poor Quality – Purchased this new sink for a total Kitchen renovation. The previous sink had been in place for almost 40 years. How disappointed I was as this sink scratched during installation and scratches are increasing on a daily basis. A double bowl Sonetto 1072 with drainer, Also purchased bowl protectors, and fold away ss drainer to protect the sink… Read more
itself. The sink is difficult to keep clean as it water marks easily, The lugs on the base of the bowl protectors mark the sink and the water on the drainer does not drain into the bowl and just sits on the drainer. Very disappointed with the maintenance required and will not be recommending Oliveri Sinks again. My old Clark sink had fewer marks and blemishes after 40 years.
- +1
Really Love the Size and Functionality – Oliveri Nu-Petite Double Bowl Inset Sink With Left & Right Drainers NP653 I'd wanted sink with two drainers and a 3/4 sink on one side. Instead I bought the NP653 which has double sinks, double drainers, and includes a plastic colander insert and bamboo chopping board. I also purchased the optional utility cover. This is a larger sink set up… Read more · 1
(1550mm long), and will be great for the entertainer, or a family. Bowls are 30l and 28l. It takes a 3 litre saucepan comfortably. With the rounded sink edges it's easy to clean, and drains well. Best used with a decent pull out sink mixer. The functionality with the chopping board insert, colander, and optional utility tray is excellent. When I've had a lot of dishes that needed a light wash, I've used the utility tray as an extra drainer. The chopping board insert and utility tray allow for extra preparation space, which is a great feature when you need all the bench space for other kitchen tasks. Note, the chopping board and colander fit on either side, but are designed to go on the sink with the diagonal corner (28l), as the board has a diagonal to match. The optional steel drainer ONLY fits the larger 30l bowl. Please refer to the photos. You can also sit the colander in the sink by itself, but it sits best at the front of either sink, or at the back of the main bowl (30l).
All wooden chopping boards should be lightly oiled, wiped dry, and left for 24 hrs before first use. This helps prevent moisture warping the board. Furthermore, any wooden board should be allowed to dry thoroughly, rather than remain in a wet environment. So if you leave your chopping board on the sink permanently, it will go mouldy. You CANNOT put a wooden board in the dishwasher. Plastic, and glass chopping boards have their place (I put my plastic board in the dishwasher all the time), but generally wood is the recommended medium for chopping boards. If you want more info on chopping boards, please google it, I'm not an expert.
It is possible to scratch the sink. Our sink somehow got a few scratches during installation. I have enhanced the photo to show the small scratches. Scratches seem to be a common complaint for modern sinks. The sink is 304 grade SS, which is the industry standard and can be corroded by prolonged exposure to salt, acids or chlorine based products. Shouldn't be an issue if you are rinsing your sink properly when exposed to such. And use a non bleach cleaner. Otherwise look for a 316 SS sink, which has greater resistance, and costs more. This is why I gave the Nu-Petite 4 stars, rather than 5. It isn't a cheap sink, should they have used 316 SS??? Specifications: 1550 mm long x 500mm deep x 20mm high, 304 grade, 18/10 polished stainless steel (0.8mm thick) Main bowl 30l, second bowl 28l Bowl dimensions: 380 long x 420 deep x 218 high Included accessories: 1 x Chopping Board, 1 x Colander, 2 x Designer Waster.
Optional extras: Main Bowl Utility tray: SS, 435W x 395H x 30D mm (RRP $145)
Really disappointed in sink – Was so excited to get this sink and I always clean it out and am very particular with it. Only had it installed 7 months and the sink is very discoloured and marks very easy. Really disappointed and wish I had gone with the black version not the white. Show details
Scratches and stains – I’ve had this sink in my new kitchen for over 6 months. From the first time I washed up in it, scratches appeared and now the draining board has stains. Very disappointed as the style and concept is good but the quality of the stainless steel is poor. Show details
Paid so much money for the sink and vey unhappy – I just installed my new sink and without using it only touch with my fingers and is stains and the stain don’t come off .I am so unhappy.Trying to polish after washing with water but no luck. Show details
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Water uphill ? – Installed perfectly level, yet excessive pooling of water on drainer. Investigated to find that the lip of the drainer into the bowl is higher than the middle of the drainer. Water of course pools. No interest from Oliveri after I complained about this. Oliveri, after delaying and being pushed, `deemed the drainer to be within tolerance and not a product fault'. So they're ok with it. Be warned .. you won't be. Show details
Very poor durability. Very disappointed – Purchased Sonnetto Under bench mounted sink and matching mixer tap . Had to order new plugs as soon as installed and did not hold water .up on first use . Sink scratched heavily upon first use washing plates . Scratches very easy even with upmost care .customer service said take la 7 days to answer call or emails due back log of requests which… Read more
is a worry. Sink looks great in show room but not at all Made to a standard that allows regular use with out scratching . Oliveii did send out new drain plugs that work now but” All “Oliveri did regarding scratching was email me suggested “care instruction “ which takes more effort that nursing a baby ! Don’t leave wet Don’t use cleansers Take care when washing items Use bottom sink protector ( additional cost but obviously essential if you want no scratch at bottom of sink ) Polish twice a week no more . Last sink was in better condition after 25 years use and care than first use on Sonnetto .very disappointed . Wish I had read all the bad review before our purchase . Notes now it's Very savvy to read all reviews to get a feel if a production is going to perform .
Freaking out – Should have read the reviews properly before purchasing. I'm not sure what website I originally read the excellent reviews on but we are about to install our Santorini and I'm already regretting it based on what I've read.
Nightmare after sales – Nightmare. So disappointed. Sent several sinks as a mould/ edge imperfection evident on first- showroom model in Harvey Norman where we bought it was perfect. Each replacement had same flaw. Now ongoing over 2 months. We either accept one with a fault - which they say is “within their quality standards” or refund. Show details
Stained – Never used it as yet as in our new kitchen in a house we are moving into. Had this brand before / that’s why I chose it- in our kitchen in house we are selling for 10 years and no problem. I’m sure the company use cheaper stainless than before as obviously the quality is not as great as my original sink. Tried how was mentioned to clean the… Read more
stained on website / no difference. What is The company going to do about it.?? It’s new never had a plate in it??
Don’t buy an Oliveri Sink- it scratches immediately – I am so so disappointed with our oliveri sink. Absolutely terrible. It scratched the first time we used it even though we used a soft cloth and soapy water. Ridiculous. We had a kitchen renovation and I thought an Oliveri sink would be a good brand. We have not used any harsh products but just washing knives and forks with a soft cloth in soapy… Read more
water scratches the sink. We had a 20 year old basic stainless steel sink before our kitchen renovation and it had almost no scratches. I wish we had kept it but replaced it with a more modern sink. Do not buy an Oliveri sink.
Wish I had read the reviews before I bought – Noticed marks, not scratches, as soon as it was installed. Oliveri tried to say I should have noticed it on installation, huh! They refused to give me a new sink so I went to Fair Trading as it was obviously a manufacturing fault. New sink sent which I haven't replaced yet. Might not even bother as the current sink is the most scratched, dull sink I have ever seen! Don't buy this brand. Show details
Not fit for purpose in my experience – Like a few other reviews have mentioned we drained hot (pasta) water into the sink and it cracked. I approached Oliveri and was automatically told it was not a warranty issue, but they offered me a new sink with paid interstate delivery. I thought that was a bit odd. It's not warranty issue, but please have a free sink!? huh? Based on that… Read more
response I suspected they do that somewhat regularly. I protested that it was a warranty issue and they will replace it at their own cost. They pushed back on this, but as soon as I got to the first step with a QCAT process, all of a sudden they were happy to pay for the installation. Again, come to your own conclusions there.
They did effectively accuse me of dropping something on the sink, which I didn't. I notice they said that to someone else here with the same issue, so obviously that's a stock response.
I paid $1700 for a double sink and mixer ... that I'm now afraid to use!
The mixer is also bad quality and I will be writing a separate negative review to cover this.
I will say that their customer service representatives are fine to deal with. The person I dealt with was always professional. I had no issues with them but there is something fundamentally broken with the product in question based on what I can see.
rubbish – Installed sink two days ago and is already scratched with general use had our old sink for over 10 years no problems very disappointed would not recommend this product spoils my new kitchen Show details
Disappointed – We are really disappointed bought this beautiful sink in our kitchen Reno’s has been in for 21/2 years and started leaking under close inspection it has a crack in the corner however Oliveri state that the crack is non warranty as they state a hairline crack from manufacture would have shown up earlier which they stated it is from impact. The sink has been looked after and not had anything heavy impacted to cause a crack. Show details
Hi Laura, We are sorry to hear about your experience. As… Read more (+1 reply)
Best sink ever used – I had originally intended on purchasing a stainless steel sink as I had read a lot of negative reviews on the granite / composite sinks on Product Review. A friend had previously had an Oliveri Santorini sink and recommended it to me. I have found the sink to be fantastic in every way. It is super easy to wipe clean and leaves zero water streaks,… Read more
unlike a stainless steel sink and it looks fantastic. Other negative reviews have said the drain plug is hard to use, but I have not experienced this at all. I do use a rubber mat in the base of the sink to protect it in case something is dropped into the sink. I purchased the sink from Harvey Norman who will match any other prices, including online and I prefer to support local businesses. Highly recommend this product. I will never go back to a stainless steel sink again.
No back up disappointed – Bought first sink Left shop perfect took it home and open box and had a crack across the top. Contacted Australian distributor and wouldn’t do anything about it Blaming transport ,ok I wore that. Bought replacement from same store (gave me a good deal ,still expensive). Had it installed after 10 days put a pot that been simmering on top and… Read more
left a mark on it. Contact distributor again with photos and was told not to put anything on the sink more than 280c (yes it’s in the fine print) I got the first sink out with the crack and tried to mark it with boiling pots straight off the stove (no marks), heat gun (no mark), soldering iron (full heat15 min) (no mark) Sent email with all the information and photos Not interested. No backup The store sold me the third for cost price Very expensive sink over $2000
Rust spots – Sink scratches easily and has rust spots on surface of sink within 1 day of use. Our last Oliveri 20 year old sink didn't have these rust marks. Absolute spoils our new kitchen. Want a representative to inspect this sink. Show details
Hi Gayle, I am sorry to hear you're having trouble with… Read more
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2 months on and still no contact from Oliveri. Absolutely terrible lack of customer service.