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Omega OI64Z

Omega OI64Z

 VerifiedMPN: 35902488
Omega OI64Z
2.0

9 reviews

Positive vs Negative
11%11%78%
Build Quality
2.5
Value for Money
2.0
Ease of Use
2.5
Cleaning & Maintenance ?
4.3
9 reviews
Josephine G.
Josephine G.NSW10 posts
 

Usless – Won't stay on high heat. Will lower the heat as soon as you put another pot on to half temp. I hate it. You cannot have all hotplates on high if you want to. I wish i never bought this product. If you put more than 2 lowers the heat to 3 instead of 9. Show details

Omega
Omega    

Good morning Josephine, so that we can assist you with your… Read more (+3 replies)

John H
John HQLD11 posts
 

Still going strong after 15 years! – Bought a very similar model in 2006 ($2,000 back then), still going strong and happy with my purchase. They are reliable and so easy to clean. At today's prices, it's a no brainer over alternative heat methods. Just use wide pots/pans at the back and small at the front near the controls as you can get an E3 error if the base is wide enough to pass heat to the electronics - just a protection thing. Show details ·  1

MetalGodz
MetalGodzNSW124 posts
 
Value for Money
Ease of Use
Cleaning & Maintenance

It worked well for the 1st 5+ years – The unit worked quite well, when I moved in. In the last few years we noticed the hobs at the front didn't work well, especially the front right. A few months back we started getting E4 errors, and now getting E6 errors (as commonly reported). We have removed the drawer underneath, switched off the circuit breaker, but still no luck. Then last… Read more

week a new baccarat mini saucepan would not work. Now, nothing works, so in the interim it's a butane stove outside in Winter.

Omega
Omega    

Good afternoon, please give us a call on 1300 739 033 and… Read more

Des Turner
Des TurnerQLD7 posts
 

Extremely disappointed Product will not work properly OC160MZ – Purchased Omega cook top 21 December 2020 Installed by electrician Product temperature would not increase to above 200c NOT suitable for frying or making jams Etc. Omega did send out electricians on two separate occasions all they could do was scratch there head not knowing what to do 1st Sparky suggested out pot were not of good quality but had… Read more

worked on Glem Induction cooktop for over 10 years and worked very well. At some expense we change to better quality pot and pan still did not WORK! A letter sent to Shiro Australia on 5 March 2021 did not get a response. They have a mission statement "To provide exceptional product quality and after sales service" I will let that statement stand on its own. We use cooktop for simple cooking then plug our Tefal induction Hob for temperatures that require higher than 200c One good thing about omega cook top it fills the hole in our granite bench until we are able to afford to purchase another brand A Big brick bat to Omega an extremely difficult company to deal with. BUYER BEWARE!

Omega
Omega    

Good afternoon, We would like to arrange an inspection of… Read more (+4 replies)

YY.Z
YY.ZQLD
  Verified

Serious Design Flaw – Different from other reviewers, I'm giving this product 1 star because of the design flaw. It works good so far when cooking at high heat (8-9), the problem comes when I'm coming my meals at medium or low heating. For e.g., while cooking at 7, instead of having the heating temperature set to lower, it actual adjust heating time: feels like within… Read more

every 5 seconds, it's full on for 4 seconds and stop for 1 second. The lower the setting the longer it stops within the interval. I called the customer service, initially my pots (which I specially bought for induction cook tops) were blamed, later I was transferred to their technician and was told that's how the product is design, well it must be designed by someone who doesn't cook! I can hardly do any low heat cooking. My hand got burnt while I was making caramel sauce, while the heat setting was only 2, when I was stirring the sauce it suddenly went to full heating, the sauce was flying everywhere. After that experience I'll be using my $50 portable induction cooker, it might not be convenient but at least it knows how to behave when I want it to cook at low heat.

Allan M
Allan M2 posts
 

Looks good but that's it – First time buyer of an induction cook top. Have had the same experience as other contributors here. If there are a few pots on the boil the unit stops working (just turns itself off). Not good for pasta!! We were told it was our fault as there wasn't enough airflow under the unit to keep it cool but according to the installation specs our… Read more

cupboard configuration is perfect. Now every-time we use the cook top we have to open 3 cupboard doors located beneath it to allow air flow which is an inconvenience in a busy kitchen. Imagine that on a pro cooking show! In all fairness I must say the timer is good but you can't increase or decrease the time once it's on.

Cassie
Cassie
 

Very Disappointed – Purchased induction cooktop, 2 x burners stopped working, flashing E6 error, manufacturer advised there was not enough airflow, my kitchen manufacturer sent them my kitchen drawing and pics to show air flow was adequate, so they repaired under warranty. Now it has done the exact same thing again, E6 error code and yep just out of warranty. Glass… Read more

top would also got so hot, nearly burnt your finger trying to turn it off. Will replace with a Bosch.

Plod
Plod
 

Load of rubbish failed in the first week and local agents Monaco are terrible – We recently replaced our Induction cooktop with an Omega. the instructions pointed out we needed bulk airflow so we drilled 14 holes around the cabinet to allow air to circulate underneath the unit. It failed the first time we used it with one bank flashing an error e and 6 contunuisly, it would surge when heating, now the other bank has failed.… Read more

the agent asked us to send photos and 10 photos later still refuse to come to the home and repair. I would not Purchase anything imported into New Zealand from Monaco as they are hopeless

VD Very Disappointed
VD Very Disappointed2 posts
  Verified

a lemon .... you get what you pay for – Didn't realise that this was a 'cheap' brand. Wanted to try an induction and this was affordable - wish I hadn't bought it - waste of money. Have had the technician out twice because the sensor doesn't sense your finger on the display - it still doesn't work properly. This cooktop pulses as it heats the pan, it pulses slower for lower heat… Read more

settings and pulses faster for higher heat settings, however the pulse intensity is the same, so very difficult to simmer anything on the low setting. I have burnt more food and burnt dry more potatoes than on any other cooktop, you just can't leave it for too long - it must be checked regularly. What a pain. Feel like throwing it - my daughter complains every time she has to use it.

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