Philips Avent Microwave Steam SCF271/06 Questions & Answers

Thanks for taking the time to reach out to us here, Dee. We're sorry to hear your microwave isn't working anymore. Unfortunately, pouring boiling water in the sterilizer doesn't guarantee the same result as using the microwave. Therefore, we advise against using the sterilizer in that fashion. If you have any further questions or comments, please don't hesitate to reach out to us on one of our social media channels. There, we're available 24/7 and happy to help. Alternatively, you could reach out to us by phone:

AU 1300 363 391

NZ 0800 658 224

Kind regards,

The Philips Australia Team

That's a good question, Ida! Would you mind reaching out to us by phone for us to look into your question? If you're in Australia, please contact 1300 363 391. For New Zealand, you can reach out to 0800 658 224. Thanks for asking!

Kind regards,

The Philips Australia Team

I stack it up, i think the steam would be even to sterilise so why not...

Hi Bonny, thanks for your question. You're right, that's definitely possible under the circumstances you described. Good luck! :)

Kind regards,

Th Philips Australia Team

Good question, James! The dimensions of our SCF271/06 are: 166 mm (H), 280 mm (W), 280 mm (L). So if you take a little extra space for handling in consideration, you should be golden! If this doesn't answer your question, please do feel free to contact us on 1300 363 391, if you're located in Australia. If you're located elsewhere, please find us through: external link .

Kind regards,

The Philips Australia Team

If this happened to me i would dispose of everything that was in the container due to the hose melting. Our babies are precious and i wouldn't risk it. Hope that helps ☺

Hi Sebas, thanks for reaching out to us with this question. We're sorry for the late reply. We regret seeing that the plastic hose of your Sterilizer melted, that's very unfortunate. We strongly advise you not to use it again and reach out to our specialists as soon as possible for further assistance. On your profile, we see that you live in the Bronx. Is it correct that you're based in the United States? If that's the case, we'd like you to send us a message on our Philips page on Facebook with your email address, phone number, and a referral to this case. You can send us a message if you're located in Australia of New Zealand as well but it's also possible to call our specialists directly on specialists on 1300 363 391 (Australia) or on 0800 658 224 (New Zealand). Please know that we take this very seriously! We'll be awaiting your reply.

Kind regards,

The Philips Australia Team

I never tried but assume you could. But if i were avent i would put the clause only avent bottles lol

hi Nicky,

Yes, you should be able to sterilize the glass bottles in this product! Thanks for asking. :)

Kind regards,

The Philips Australia team

Hi Karen, That doesn't sound good. Hopefully, the rest of your interior stayed intact and did not do any harm to yourself either. We take such cases very seriously. Could you please provide us with your e-mail address, phone number and confirm that you're based in Australia? Than we'll forward that to the relevant department so they can get in touch with you as soon as possible. To speed up the process, and if this has your preference, you could also give us a call at 1300 363 391. Than you'll reach our team of specialists who are able to assist you further on this too. :)

Kind regards,

The Philips Australia Team

I just tried this and they don't fit in the designated hole because the opening is too wide. I'm wondering if they would sterilize properly if they were just in there and not locked into the little hole.

Hi Melpreston, In this instance, we’d request you to contact our Consumer Care team on the following link: external link  under AVENT Mother and Childcare and our representative with expertise in handling this product will be happy to help you.

Kind regards

The Philips Australia Team

Hi M.Bow, Thank you for your enquiry. The Microwave Steam Steriliser has been designed to hold four (4) Philips AVENT bottles. It can also hold other bottles such as Medela however you may need to reconfigure how you stack the bottles into the steriliser to ensure they fit and sterilise the bottles effectively. Please refer to the FAQs on our website on some ideas on how to load bottles into the steriliser - external link . Kind regards.

I bought the Avent Single Electronic Breast Pump, yet unfortunately the pump never worked and now I am having a fight to get my money back as they don't refund. I bought everything Avent to all be the same brand, and you can sterilise the pump components that are not electric in the steriliser as well. This steriliser is really easy to use and very quick and you can take the steriliser with you wherever you go.

Yes you can sterilise the breast pump as far as it is microwave safe...I had a Medella breast pump. Though i never sterilised the tube(never felt the need).

Just 2 for a normal microwave, and 200mls water.

It only takes 4 minutes :)

It only needs 2 minutes in the microwave, but they suggest you leave it in the microwave for a further 2 minutes.