Philips Beardtrimmer BT7204/85
VerifiedMPN: BT7204-853 reviews
Did the job, but flawed design – So close but so far. - vacuum feature really is just a gimmick, it only catches half the clippings so it just ends up increasing the surface area that needs to be cleaned - the retention clips on the cutter head are flimsy plastic and super fragile - under no circumstances should you accidentally drop the head while cleaning it, otherwise the head will pop out as soon as you turn it on. - the separate precision trimmer seems more robust, though it has seen only limited use (but that may change now that the main trimmer has been rendered unusable...)
Purchased at Harvey Norman.
- Causes Irritation: No
Better than expected trimmer performance, easy to use, good value and satisfactory customer service – Bought this from the Shavershop about 2 years ago to keep my occasional beard tidy. It compared very well value-wise to other options, not wanting to spend a fortune for my purposes. Also, a bonus detail body trimmer was bundled in. I didn't need this but it seems to work well. The clippings vacuum appeared to be a good feature although I suspected it might be a gimmick. However, I was actually pleasantly surprised at its effectiveness. The grade adjustments are simple to use and accurately deliver different lengths as required.
Unfortunately, I did manage to break one of the plastic tabs holding the blade head in place which seems to be a commonly reported issue. At first, I thought I was just heavy handed and the operation of shaver was not affected so I put up with it. However, sometime later the second tab broke and the head would not stay in place Although some sticky tape proved to be a quick temporary fix, I contacted Philips customer care. I am happy to report Philips sent me new cutting head and comparing this to the original it has more robust tabs. So very pleased this issue was solved and I can happily continue using the trimmer and not junk it replacing it with another brand.
Purchased in at Shaver Shop for $70.
- Causes Irritation: No
Hi there, Phil. Thanks for taking your time to write this review and for sharing your story here with us. :) We appreciate the kind words and we hope that you can use the renewed trimmer for a long time to come!
Kind regards, The Philips Australia Team
Could be a lot better – The vacuum captures some of the clippings, but leaves so much that you need to clean up in the same way as you otherwise would anyway. It has flimsy clips to change the cutter head which could easily break if you weren't being careful, it also can't trim in close under the nose. It's also not easy to clean out. The positives are that it is very quiet, and the battery life is good.
Hi there, thank you for writing this review. We're sorry to hear you didn't really like the performance of the BT204. Could you perhaps reach out to us on Social Media (Facebook or Twitter)? We would like to assist you with the trimmer. Hope to speak to you there.
Kind Regards, The Philips Australia Team
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Hi Michael, thank you for taking the time to share your feedback with us. We're sorry to hear that you're facing issues with your Philips Beardtrimmer. Please follow these steps to make sure that the vacuum system is working properly. Open the hair collection chamber and shake out all the hair collected in it. Use the brush supplied with your trimmer or a cotton bud to clean out any remaining hair still stuck inside the chamber. Keep the attachment clean so that the vacuum opening is not hampered or jammed by dirt or leftover hair.
The air slots should not be covered or blocked when you use the trimmer, as this can affect the vacuuming function of the trimmer. Move the beard trimmer against the direction of your hair growth. Always make smooth gentle strokes.
If you need further assistance, feel free to call us at 1300 363 391 (AU) from Monday to Friday, 9:00 am - 5:00 pm AEST, or at 0800 658 224 (NZ) between 9:00 am and 5:00 pm from Monday to Friday NZ local time. Your questions and concerns are important to us, and we're here to help.
Kind regards, The Philips Australia Team