We recently went looking for new lounges, after seeing so many different stores and types we were so lucky to walk into Plush at Dandenong and be greeted by Jamie. She was amazing to deal with and yes we found the perfect lounges but the most talked about aspect of the store was the customer service and how different and above they are to anywhere else.
We had to check measurements and colours and when we returned to instore this time with kids in tow, Sandra was just as amazing to deal with.

Jamie and Sandra from Dandenong store you are professional, friendly, honest, knowledgeable and adaptable and the service you offer is like no other. We will recommend everyone we know to you, Thankyou so much for all your help.

Looks fantastic in our lounge. Professional, knowledgeable & friendly support from our sales consultant in Ballarat, Amy. Special thanks to Johnathan & Simon for their professionalism care & friendly namer when unloading & installing furniture in our home. Cheers Janice & Ian

So happy we got this lounge half price I would of not been happy if I had paid the nearly $8000 it was supposed to be . After sale customer service is non existent

worst lounge we ever bought , the customer service is atrocious. You have to wait 48 hours to speak to a manager that never gets back to you. We would never ever recommend anyone to buy a lounge from Plush.

Product delivered not the same quality as the one in the shop. Our sofa was missing wooden legs, had a sloping seat and frame collapsed in 2months. Bad after-sale customer service. Never again will I buy Plush.

Purchased this sofa 10 months ago to replace another sofa we had for 30 years !
Used every day and have found the sofa to be well constructed and quite luxurious feel.. we purchased it in the upgraded leather, given the fact we dont change our sofa often ! This was well worth the extra cost for long term peace of mind.

The ONLY criticism i would have is the lack of effective lower back support when sitting for a few hours .. remedied by a pillow but maybe a consideration for others. Make sure you try it out in the showroom and be conscious of the level of support you feel in this critical area of comfort.

Recommended as a good purchase !

Ordered Carlton king settee and Carlton 2 seater settee very happy with the service and delivery guys were excellent very professional and friendly put sofa together and maneuvered the pieces up the tight flight of stairs.

I would like to acknowledge Raj, who delivered my sofa to Banool Road Surrey Hills Friday 8th September
they rang me before they came and were on time, very professional and pleasant, made sure it was put into the position I wanted in my sunroom, and the couch is so comfortable, I love it

i just had a warranty service call from Corey to replace an electric motor in my recliner. turned up on time fixed the problem very quickly no fuss and very professional,very happy ,Gordon Jones

We had a small problem with our recliner which after phoning Plush Preston was directed to call Customer service. Within 24 hrs we had a call from Corey re an appointment and he was here the next day at the time specified. He was able to fix the problem in a very short time and in a very professional manner.

my wife & I after numerous evaluations of leather sofas from Qld suppliers, settled on Plush as the best value for quality product available.

The choice of which range of sofas, configuration & construction, & leather colour & quality was extensive. We were guided through our evaluation by Florent. He was extremely helpful, without being pushy, after 6 visits to followup we finally decided on the Charlton range as best suited to our needs.
It would be fair to say without the assistance of Florent,we could have decided it was all to hard & remained with our current furniture.

I purchased the Carlton from Plush Warrawong.We were served by a lady called Wendy.She was absolutely fantastic.She knew her products and was very helpful.
Our lounge was delivered today and we couldn't be happier.

Your staff member Christina Banh was always smiling and helpful . When we had some personal issues she went out of her way to solve the issue .we will have no problem to recommend your company to our friends.

Meryl at the Apley store was just fantastic. Very patient and nothing was too much trouble even when I changed my mind many times. Carlton is on order and very much looking forward to it arriving. I thoroughly recommend a visit to this store if you are looking for new lounge furniture.

I would like to thank Voki from Plush Belrose for her excellent service. She is very knowledgeable and knows her products very well. Will be looking forward to receiving and enjoying the goods. Thank you...

When we moved six years ago we bought two couches from Plush. Last Saturday we purchased a two Carlton Couches from Plush. Brilliant chairs, so easy to have a nap and great service from Plush.