Plush Carlton

Modern looking very comfortable electric recliner.
I bought 2 x 1.5 seaters.
Having the extra width for your legs when reclining allows you to comfortably spread out.
Cali / Mocha is a beautiful neutral colour.
Enzo and Claudio who delivered the couch were fantastic and went out of their way to help me.

Helpful and knowledgeable staff at our Canberra store,worked with us to get the right configuration to suit our needs.

Was delivered this morning.The guys who dropped it off were quick and courteous,had it fully assembled and packing rubbish cleaned up in ten minutes.

Sofa itself is great,solid and comfortable, highly recommend these guys.

We recently went looking for new lounges, after seeing so many different stores and types we were so lucky to walk into Plush at Dandenong and be greeted by Jamie. She was amazing to deal with and yes we found the perfect lounges but the most talked about aspect of the store was the customer service and how different and above they are to anywhere else.
We had to check measurements and colours and when we returned to instore this time with kids in tow, Sandra was just as amazing to deal with.

Jamie and Sandra from Dandenong store you are professional, friendly, honest, knowledgeable and adaptable and the service you offer is like no other. We will recommend everyone we know to you, Thankyou so much for all your help.

Went to the preston store and was served by sales staff member Jacinta. Both my partner and I have shopped with plush before where we purchased a sofa for my parents and was served by Tanya.

We only went into the store to get some ideas and we’re in no means ready to purchase. We only requested & wanted a spec sheet (not a quote) and simply to look at fabric options.

After some back and fourth discussions around configurations, Jacinta returns with a quote and asks for personal details...!!!

We felt quite pushed to really think about makin...

Looks fantastic in our lounge. Professional, knowledgeable & friendly support from our sales consultant in Ballarat, Amy. Special thanks to Johnathan & Simon for their professionalism care & friendly namer when unloading & installing furniture in our home. Cheers Janice & Ian

So happy we got this lounge half price I would of not been happy if I had paid the nearly $8000 it was supposed to be . After sale customer service is non existent

worst lounge we ever bought , the customer service is atrocious. You have to wait 48 hours to speak to a manager that never gets back to you. We would never ever recommend anyone to buy a lounge from Plush.

Product delivered not the same quality as the one in the shop. Our sofa was missing wooden legs, had a sloping seat and frame collapsed in 2months. Bad after-sale customer service. Never again will I buy Plush.

Purchased this sofa 10 months ago to replace another sofa we had for 30 years !
Used every day and have found the sofa to be well constructed and quite luxurious feel.. we purchased it in the upgraded leather, given the fact we dont change our sofa often ! This was well worth the extra cost for long term peace of mind.

The ONLY criticism i would have is the lack of effective lower back support when sitting for a few hours .. remedied by a pillow but maybe a consideration for others. Make sure you try it out in the showroom and be conscious of the level of support you feel in this critical area of comfort.

Recommended as a good purchase !

Ordered Carlton king settee and Carlton 2 seater settee very happy with the service and delivery guys were excellent very professional and friendly put sofa together and maneuvered the pieces up the tight flight of stairs.

I would like to acknowledge Raj, who delivered my sofa to Banool Road Surrey Hills Friday 8th September
they rang me before they came and were on time, very professional and pleasant, made sure it was put into the position I wanted in my sunroom, and the couch is so comfortable, I love it

i just had a warranty service call from Corey to replace an electric motor in my recliner. turned up on time fixed the problem very quickly no fuss and very professional,very happy ,Gordon Jones

We had a small problem with our recliner which after phoning Plush Preston was directed to call Customer service. Within 24 hrs we had a call from Corey re an appointment and he was here the next day at the time specified. He was able to fix the problem in a very short time and in a very professional manner.

By luck we happened to find Plush in Myaree. Never heard of them before.
Went to a few shops today to look for a new lounge suite but we were not impressed with the choice and quality until we stumbled into Plush on their first day of opening.
I dont like the pushy type of sales person so I was prepared.
Christy was so down to earth and so helpful and with a no push approach.
We spent some time in whether a fabric preferred by my wife and leather for me.
I compromised with pumice fabric.Looks Great in the store.
Thanks Christy for your ti...

Following the five-star care we received soon after our purchase of a Carlton sofa from Plush Richmond in Victoria last August, we are very happy to endorse everything we wrote last time (that post now superseded by this one, it seems). Follow-up to the remedy so obligingly carried out back then was required a fortnight ago and, once again, the marvelous Corey was on the job just a day after we phoned Plush's Customer Care team. As before, he expertly diagnosed the situation, arranged the replacement of a part and, two days ago, quickly, skil...