Plush Snuggle Swivel
- ✓ Verified company
- Award Winner 2023
35 reviews · Statistics
Plush Snuggle Swivel is a ProductReview.com.au Awards Winner for 2023. Learn more
cheap materials, no customer service
The chair gets custom made. You can choose from many materials and colours but they can't send you a sample. They can't tell you a finishing date (took mine 4 months, 3 weeks longer) which is fine. The problem is, as soon as they tell you it is ready, you have to pick it up straight away. They harass you daily when you pick up the chair even when I told them multiple times that I have to arrange and sort out the pick up since the chair took longer to make and collided with my holidays. I ordered it over the phone since i live remote, 1700 km aw
... Read moreay. So no friend could collect too. I previously asked for updates so I could plan better but they couldn't tell me. So I basically had to collect it through a company which was bringing it up to me but put it in storage until I arrived back from my holiday. Summary:They took 3 weeks longer than expected (which is fine) but than want you to jump into action as soon as they snip with the finger. When I bought that chair I was hesitant because I have kids. The sales women told me I can wash the 3 cushion covers since they are removable. So I took the covers off after they got dirty but by grabbing the insert cushion, I ripped its cover which holds the filling. It even did rip at the stitches, because it is weak, cheap, thin material which is not suitable for the heaviness of the filling. Plush told me I actually can't wash the cushion cover despite the sales person told me prior when I bought it and despite the cushion has a removable cover. I asked if I can buy a replacement insert, because this one is literally falling apart (every time I grabbed it and tried to put it in that cover, it ripped more) which they denied. They said there is no material fault and this is how the inserts are. They also couldn't tell me how to repair that insert. 0 customer service and sales woman who tell you what you want to hear. That chair is 3 months old.Purchased in at Plush Furniture Online store.
- +1
Love this chair
A year ago we needed a chair that was comfy, that swivels to take in a great view and also turns to face the tv or the lounge room when we have guests.
I can't comment on how long it would take to receive once ordered as we found ours at a Plush Outlet store in Erina NSW, by chance, and this perfect item had been a cancelled order.
The black leather snuggle chair meets all our requirements and is a real feature of the room. You need space for the footrest but it completes the comfort level 100%.
We remove the arm cushions to provide ample
... Read moreroom for two people to watch tv or to relax after work. Of course it is also so comfy to curl up with a book. The leather cleans up beautifully and is practical with pets. The only reason it doesnt get 5 stars is that the seating is, after 12 months, feeling like it is starting to sag slightly, which it should not for the price. We hope it lasts 10 years but we'll see.Purchased in at Plush Furniture NSW.
Snuggle chair arrived today and hard as a rock
Couch took 17 weeks to arrive and finally got here, Sat on it and it’s as hard as a absolute rock. Ringing customer care and nobodays answering the phones!!!
Purchased in at Plush Furniture Online store for $2,399.
AVOID! AVOID! AVOID!
Service and quality has fallen off a cliff since they were overtaken by Nick Scali in 2021. I waited 32 weeks for delivery. No updates, no response, no explanation, no discount, nothing. Complained to area manager, no response. Finally got my furniture. Quality nowhere near where it once was. Showroom staff are great, but once they have your money forget it. AVOID at all costs!
Purchased at Plush Furniture for $1,863.
Find out how Plush Snuggle Swivel compares to other Armchairs
Know better, choose better.
Plush petite swivel chair
Received my Plush petite swivel chair love it. Simon delivered it on time. Placed it and took away the rubbish. Great service. This is my third Plush item this year.
The best!
I have wanted a genuine Plush Snuggle Sofa for such a long time. The staff made the process so easy, from helping me with measurements and fabric selections. I love that it was made especially for me and I could pick what ever colour I wanted, not just bulk factory with only 1 or 2 colour options!
Plus it doesn’t have an unsightly sewn seem right up the centre of the seat like others I have seen!
The quality you can see is very high and the 10 year warranty is just a bonus. Highly recommend and so comfortable, just remember you get what you pay for and you won’t regret this chair! I love it and will only purchase my sofas at Plush from now on.
Purchased in at Plush Furniture SA, Gepps Cross.
Swivel Chair - What a wonderful service experience
Just received my plush swivel... loving it. Service in store was great, but delivery service was exceptional. I was notified the day before the approx time of arrival, and it was delivered on time! Enzo & Claudio were so friendly and accommodating. I have 2 flights of stairs, they carried it up, unpacked and set it up for me. Took away all the packaging too.... all with lovely morning smiles! Exceptional service!
Purchased in at Plush Furniture for $1,500.
Beautiful and comfortable
Purchased the snuggle from Plush Nunawading in Jan 2021, delivered in May 2021. Long time to wait but well worth the wait. Delivery service was fantastic by Enzo and Claudio who were friendly, efficient and professional.
Purchased in at Plush Furniture.
Beautifully comfortable and excellent delivery service
I purchased the snuggle-swivel with accompanying ottoman. It took 8-weeks, but well worth the wait!
The delivery service (Enzo/Claudio) was awesome. They carried everything upstairs then installed quickly and efficiently. Very professional.
Purchased in at Plush Furniture.
Find out how Plush Snuggle Swivel compares to other Armchairs
Know better, choose better.
Great chair and service and even better delivery service.
I purchased the snuggle swivel and received the product just before Christmas.
The delivery service by Enzo and Claudio was exceptional. Very professional and friendly. Thank you and great job guys
Purchased in at Plush Furniture.
Enzo’s Delivery Service
Enzo delivered my snuggle swivel chair in a timely fashion. Enzo brought it into the house and placed it exactly where I wanted it. Excellent and efficient service. Thank you, Enzo.
Purchased in .
Love it
I dealt with Tanya from plush preston homemaker and she was beyond helpful. We ended up ordering two and they were beautiful. Such beautiful quality and professional service ive not seen anywhere else
Thank you so much Tanya!!
Purchased in at Plush Furniture for $3,211.
Find out how Plush Snuggle Swivel compares to other Armchairs
Know better, choose better.
Top purchase
Bought new lounge suite & snuggle from Meryl at Plush Aspley. Great service from staff, kept in the loop right through too delivery. Big shout out to Aaron & Siah, delivered and set up, fast and efficient, all rubbish removed
Purchased in at Plush Furniture QLD, Aspley.
Absolutely love it
Love my new snuggle chair from plush. The delivery time details were on point and it was excellent and they even unpacked the item and set it up in the right spot. Very happy with the service
Purchased in at Plush Furniture.
One of my best investments, love my snuggle chairs
Delivered, unpacked and put in their place by Jonathan and Simon who were very professional and better yet took all the packaging with them. Communication leading up to the delivery was fantastic too. Thanks Plush I'm extremely happy with my purchase. Highly recommend.
Purchased in at Plush Furniture VIC, Knox for $3,733.
Questions & Answers
My snuggle Swiival is rubbing on something & squeaks when rotating...
Never been abused...I'm not a heavey person ...not used frequently...
Regards Jenny Tucker...
Has anyone compared Plush snuggle to the Sadie from Nick Scali? Are they the same, or do you think one is better?
Plush is owned by Nick Scali. They are likely to be the same product.
I have a snuggle petite and it’s ok. Not great, just ok.
Expect terrible customer service, overpriced furniture and a LOOOOOONG wait with no explanation, apology or discount.
Im thinking of buying a leather Snuggle chair , can anyone share the price they paid and was it on sale
Get an answer from our members and Plush representatives
Details
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.