Real Funeral Insurance Questions & Answers

This can happen to anyone so why is it different to compared to anyone else who unfortunately passes on especially if it’s through no fault of their own?

Hi Gregory, Thank you for your reply, I am sorry to hear about any frustration caused. As this is not how we would like for our customers to feel, we would appreciate the opportunity to address your concerns.

You can get in touch with us by calling us on 1300 665 287 or alternatively, can you please reply to my private message with your policy number.

Kind regards, Scott

There’s a lot of people out there that do desperate things in desperate situations.And I believe there are people out there would gladly bump someone off for this sort of money. I think this is a very selfish attitude to have and I still don’t know why someone would want to humiliate me or possibly others about this and I still don’t know why people keep looking for excuses to cause trouble with me?

Especially if it’s over greed and when it comes to money and no one really cares.And a lot of businesses and services are professionals whichever is probably the very reason why not to trust them.In these instances the government just rorts the system to suit themselves and a lot of people believe money means power. I don’t believe that this is the right thing to do.Money helps and can make life easier but in reality it still doesn’t solve the problem.When people don’t get there own way,people start looking for blame especially when buisinesses and services do not be completely honest in there businesses and services and give false and or misleading information and unfortunate innocent people are the prime targets.If it was a honest business and did the right thing by the customer,the businesses and services would probably get more money for doing the right thing by all customers. I still don’t know why someone would want to claim someone life when it comes to this? I just read a review by [Name Removed] who wants to cancel her funeral insurance.Can I cancel my funeral insurance to and get a refund? I still don’t know why wether it’s the government or buisinesses and services are still giving false and misleading information to people in these situations including me? I can only assume that people out there don’t like excepting when they are in the wrong and make mistakes too including the guy by giving false or misleading information like this and won’t accept real when they are in the wrong and make mistakes to.I still don’t why these people won’t accept responsibility for their actions just like anyone else if it was either the same or similar situations or circumstances. I can only assume it’s because it’s over greed.

I still don’t know why someone would want to play on my mind or someone else’s mind like this?

I can only assume it’s simply because there are people out there that just want to prove there point by insisting on vaccines lessons to teach when there are no lessons to teach.

I still don’t know why I was or possibly still am being subjected to discrimination discrimination or discrimination?

Hi Gregory, Thank you for your reply, I am sorry to hear about any frustration caused. As this is not how we would like for our customers to feel, we would appreciate the opportunity to address your concerns.

You can get in touch with us by calling us on 1300 665 287 or alternatively, can you please reply to my private message with your policy number.

Kind regards, Scott

Hi Dr D, Thank you for reaching out, I am sorry to hear about any dissatisfaction that has been experienced. We would like the opportunity to look into your claim and assist with any uncertainties that may exist.

Can you please let us know if you would like to be contacted and our team will be in touch to assist with your concerns.

Kind regards, Scott

Hi Kathy, Thank you for reaching out and we are sorry to hear that you are looking to cancel your policy. To best help our team locate your policy and assist you further, can you please reply to my private message with your policy number or your contact number and date of birth.

Kind regards, Alisa

Hi Kevin, Thank you for reaching out with your query. Your sister can update her details by calling our team on 1300 367 325 Monday to Friday 8am-8pm, AEST or sending an email to service@reallifecover.com.au Alternatively, you can reply to my private message with Margaret's policy number and I can arrange for our team to be in touch with her.

Due to privacy, we will be removing your sisters personal details from this post.

Kind regards, Alisa

Hi Kevin, I understand that our team have been in touch with your sister to assist further with your request.

Kind regards, Alisa

Hi Sam, Thank you for reaching out. Can you please reply to my private message with your best contact details and I can arrange for one of our team members to be in touch to assist with your query. Kind regards, Scott

No idea you'd have to contact them direct great prices tho

Hi Raelene, Thank you for reaching out to us with your query. The quote will vary depending on the benefit amount that you choose, which can be from $3,000 up to $15,000. Upon taking out a policy, cover is for accidental death only in the first 12 months, then death by any cause thereafter. Further information is available on our website; external link  or alternatively, I can arrange for one of our lovely team members to give you a call and provide you with a quote. I have sent you a private message, if you would like to proceed with a call. Kind regards, Jessica

Not sure

Hi Zeron, Thank you for raising your question. Claims are generally paid within 1–2 business days on receipt of the completed claim form and supporting documents. Sometimes this may take longer if the documentation is inconclusive. Where this is the case we will seek additional information to process the claim as promptly as possible. We will call you as soon as there is an update and every 10 business days to keep you informed of how your claim is progressing. If your claim is approved, payment will be made promptly. Kind regards, Jessica

Hi Thecurl, Thank you for reaching out to us. If you are an Australian resident aged between 18 and 79 you can apply for cover. However, Real Insurance does have a duty of care to ensure that any potential customer has the financial means to service their policy on going. If you would like to learn more, please send a private message with your best contact number and I will arrange for a team member to contact you. Alternatively, you can call 1300 367 325. Kind regards, Tess

Hi I already have insurance with you but have heard you do not cover people on a Part 9 agreement and my husband has one I do not

Hi Thecurl, Thank you for your response. As you are already insured with us, I would like to escalate your question to our customer support team. If you are open to this, can you please send a private message with your policy number and best contact number and I will arrange for someone to contact you to discuss this further. Kind regards, Tess

Hi Satpal, thanks for getting in touch. If you could please send us a private message with your contact number and the best time to call you our Service team would be happy to help you with your request.

Regards Tess

Hi David, thanks for your enquiry. We encourage you to give us a call on 1300 665 287 so we can assist further, thanks.

Please send us your contact details in a private message here: www.facebook.com/Real.Insurance so we can contact you to assist with your enquiry. Thank you