Rheem Stellar/RheemPlus 5 Star Questions & Answers

With the dam gas laws possibly changing here in Victoria I was thinking of getting a new hot water system as a spare , as our current one is 25 years old (built 5/11/1999 ) never been serviced and is still going great so want an exact replacement just in case it decides it’s time is up . After reading about them here (the 850330N ) are the new ones built the same as only ones as they only seem to last 10/15 years and have pilot light issues?

I bought a new model 850330 and had it installed less than 10 months ago. Since then, the flame has gone out out over 5 times every time we have a windy day or night. This reliability is unacceptable. Is there a solution? What can I do? The equipment works but just goes out on windy days!!

I have this model installed less than a year ago and I have had to re-light the flame every time we have a windy day or night. This is really unacceptable! Is there a fix for this?

Is it normal for steam to exit the front grilles on the unit whilst the shower is on

Does the 354265 have a 10year warranty?

Hi I have a Gas Rheem 5 star plus and water leaks constantly from the condensate drain it has now been a constant leak for over 12 months making the area very wet and have noticed an increase in our gas bill how can we stop the water leaking from the condensate drain

Hi. I have a Rheem Stellar 850330NO with date of 2018 on it. When I try to use the hot water, I get a small amount out, dwindling down to a drip and then nothing. I think I had the same problem a few years back. I think I may have just opened the pressure release valve for a while and let it drain. I am not sure and I don't want to do anything that may damage it. Can you please advise? Thanks.

I had a stellar gas domestic outdoor water heater 850 series 330 360 model installed yesterday, the plumber told me that it had a 10 year warranty - as the previous unit had failed and needed to be urgently replaced I did not shop around - I now have two concerns 1. is he correct that the warranty period is 10 years and if so do I receive a warranty document from Rheem 2. the cost to replace the unit was over $4600. This seems excessive based on what I have read today. As a single retiree this is a huge cost for me which I have had to meet.

Yesterday I had installed a Rheem stellar gas domestic outdoor water heater 850 series 330 360 model purchased from Reece. As it was urgent to replace the non functioning system I did not have time to shop around, but based on the reviews below I am now worried that what I paid is excessive and that some information I received from the plumber may not be correct. 1. the cost to supply and install was in excess of $4600 which included a tampering valve (?) 2. I was told that the unit had a full 10 year warranty being a single family home, is this correct, if not, what can I do? As I have had to pay the account upon installation I have no redress if I wish to query the amount, but I am a single female retiree and find that sometimes tradespeople take advantage of my vulnerable situation.

i have a rheem hot water gas model 850330n0 that seemed to be working ok until my supplier replaced the meter and wasn't able to light the pilot light. He said that there was a leakage with the heater and so disconnected my whole gas system (including stove etc.). I phoned rheem who told me a technician would call me back.. and that they MAY call me today.. the first call was at around 1100. What sort of service is this? And what is wrong with that particular model? also, since it was installed in jan 2018 i'm told that there is no warranty.. even though I i was told by the supplier that it was a design fault.. so now I'm waiting.. waiting.. waiting..

Roughly how often do the anode rods need to be replaced in a Rheem 850360 hot water heater?

The unit is making a noise that sounds like air escaping what could be

I have a Rheem 850360 water heater, used in Sydney. It's time to replace the anode rod. What size or the part number I should use ?

Hi Rheem Unit was approximately installed in 2014 as brand new house and land package 1. How can I find out plumber installation details for warranty purposes as you state in another answer this is needed as home was resold since installation. 2. The following happens and may be all separate incidents as water sometimes is ok and other days a) water runts cold and on checking pilot is off b) steam comes out of the hot water c) some days after a while of running hot water only warm comes out a plumber has suggested unseen this is a cracked tank and water dripping is turning the tank off. .... what do you say it could be? unseen

How do I flush my hot water unit?

Hi, We recently had our Rheem Stellar 330 gas storage hot water system anodes changed. One week on, we are still getting large bursts of air from each hot water tap on commencement of the hot water coming through. Any suggestions?

I had problems with my rheem 360 gas unit I had water leaks from hot water outlets is this normal steam travel ander the plastic cawer unit only 2 years old insulation on top off the thank get dump

why does it steem from the side

How do I remove the top of my stellar 850 water heater ?

where is the draining valve in gas hot water Rheem model 850330N0? show me in a photo. I do not want to get in touch with any one . THANK YOU IN ADVANCE.