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3Russell Hobbs Colours Plus 2 Slice Toaster

Russell Hobbs Colours Plus 2 Slice Toaster

 VerifiedMPNs: RHT2655BLK and RHT2655STG
3Russell Hobbs Colours Plus 2 Slice Toaster
1.7

3 reviews

Positive vs Negative
0%100%
Even Toasting ?Yes · No
Build Quality
3.0
Value for Money
2.5
Cleaning & Maintenance
3.5
3 reviews
TonyD
TonyD2 posts
  Verified

Possibly the worst toaster I have ever bought. Impossible to get evenly toasted slices. Worse still, the toaster itself gets dangerously hot and takes a long time to cool down. Don't let any electrical wires near it until it cools.

Purchased in at Mediamarkt.

  • Even Toasting: No
Russell Hobbs
Russell Hobbs    

Hi TonyD We're disappointed to hear you feel this way in relation to your Russell Hobbs Colours Plus 2 Slice Toaster. We would recommend getting back in touch with our Customer Service Team via email: Consumer.enquiry@russellhobbs.com.au And we will be more than happy to assist you further

Russell Hobbs Customer Service Team

TonyD
TonyD   

The Colours Plus 2 slice toaster casing gets very hot in operation and a long time to cool down afterwards. Is this normal? It is so hot that I have to keep wiring away from it.

Russell Hobbs
Russell Hobbs    

Hi TonyD, We're sorry to hear you are having issues with this product, and we apologise for the inconvenience caused. That's certainly not what we'd expect, and we recommend ceasing use of this product as may be faulty. Please return the product to place of purchase with a copy of your purchase receipt, as this toaster has a 2-year warranty to discuss return/exchange options. If you have issues with return, please contact via email: Consumer.enquiry@russellhobbs.com.au

Russell Hobbs Customer Service Team.

Ask the reviewer
Carol A
Carol A19 posts
 

Like most people, I thought Russell Hobbs was a good brand but this toaster is useless. The bread, no matter what shape, comes out un-toasted in the centre and burnt at the edges. The settings dial seems to only differentiate between not cooked, partly cooked or burnt. Life's too short for bad toast, so this is destined for the metal recyclers.

Purchased in at Big W for $50.

  • Even Toasting: No
Cleaning & Maintenance
Russell Hobbs
Russell Hobbs    

Hi Carol, We are sorry to hear of your experience with the Russell Hobbs Colours Plus 2 Slice Toaster and we apologies for the inconvenience caused. This is certainly not what we would expect, and we appreciate you reaching out to us. We recommend getting back in touch with the place of purchase to discuss return/exchange options, if you continue having issues with return, please contact us: Consumer.enquiry@russellhobbs.com.au and we will be more than happy to assist you further. Russell Hobbs Customer Service Team

Carol A
Carol A   

Hi there, thankyou for your response. I will take the toaster back to the point of purchase and see how I go. In the meantime, I can see there have been a few reviews about the quality of this toaster, so hopefully the model can be improved to resolve the issues. Thanks again.

happyshopper
happyshopper22 posts
  Verified
Build Quality
Value for Money
Cleaning & Maintenance

Disappointing – Very disappointed. I have a Russell Hobbs black kettle which I love. Wanted the long slot toaster in black to match. Cannot get a successful piece of toast with this toaster. Burns the crust but the rest is still untoasted. Have tried pretty much all settings with the same results. Will be packing up and going back to my old cheap toaster. Bought from Bunnings 2 weeks ago

Purchased in at Bunnings Warehouse for $49.

  • Even Toasting: No
Russell Hobbs
Russell Hobbs    

Good afternoon, we're sorry to hear you are having issues with this product and we apologise for the inconvenience caused. That's certainly not what we'd expect, and we recommend ceasing use of this product as may be faulty. Please return the product to place of purchase to discuss return/exchange options. If you have issues with return, please contact us; info@spectrumbrands.com.au

happyshopper
happyshopper   

Thankyou I appreciate the response. I have returned it to Bunnings this afternoon. As I said absolutely love your kettle - a Brooklyn. Could not fault it in any way.

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