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Samsonite 72 hours

Samsonite 72 hours

71cm Spinner, 55cm Spinner, 78cm Spinner, etc...
2.5 from 26 reviews · View Statistics
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Reviews

  • Build Quality
    2.0 (4)
  • Value for Money
    2.5 (4)
  • Ease of Use
    4.3 (3)
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Tina Cam
Tina CamSydney, NSW
  • 2 reviews
  • 1 like

samsonite 72 hr Deluxe - Zipper split on return journey and expandible was useless.

published

Bought this suitcase from Strandbags for my upcoming trip to Ireland in winter. As travelling with a child i wanted a suitcase that was light and easy to manage. It didnt disappoint on that front BUT the zipper was hard to close and split on my return journey home. The expandible section was useless and difficult to close. Got a refund from store as soon as I returned. Wish i read the reviews. For the price, I expected superior quality. Will never buy Samsonite again.

Purchased in November 2019 at Strandbags Retail Store for $300.00.

Build Quality
Value for Money
Chez
ChezCanberra 2600, ACT
  • 4 reviews
  • 1 like

Zipper broke on first trip

published

I purchased this case from Myer end August 2019, based on Choice recommendation. It was on special but still high $200s. Not quite 3 weeks in to OS trip in sept 2019 the zip broke in the luggage area of the bus transferring us to hotel, strewing my personal effects everywhere. The suitcase was not even full enough to require the expansion zip. Had to purchase luggage straps to hold it together for the rest of trip. Taking back to Myer today and expecting a refund to spend on another bag, which will not be Samsonite! In my view its not fit for purpose and does not deserve even one star.

Purchased in August 2019 at Myer Retail Stores.

Build Quality
Value for Money

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PerthPhil
PerthPhilPerth, WA
  • 33 reviews
  • 22 likes

10 Year Warranty is a Joke

published

Purchased in July 2017 at Leather and Luggage for $269.00.

Build Quality
Value for Money
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Marion
MarionGreater Melbourne (Metropolitan), VIC
  • 18 reviews
  • 7 likes

Best roomy light weight cabin bag!

published

Purchased in March 2014 for $150.00.

Build Quality
Value for Money
Incentivised Review No
Justin
Justin
  • 2 reviews
  • 1 like

Selling after using it once!

published

Zip takes 5 minutes to close as lid portion of zipper buckles when case is full. If I try to do it quicker I'm sure it will break zip. Lid is too flexible due to the lightweight material. Its at its worse when you open the expanded section of the lid. I paid good money for this supposedly high end product. I'm going to see if they will take it back but I doubt they will take it. Don't waste your money. Shame in you Samsonite. This product is tarnishing your reputation as a high end product.

Piece of crap

published

After one trip with this suitcase there was a tear to the top part of the suitcase. I travel weekly with other luggage and this has never happened. I bought Samsonite to as I thought it was an investment on the so called perceived cheaper brands. Samsonite claim this was airline carriers fault and therefore not covered by their warranty. They were very unhelpful and impossible to reach. Will never buy this brand again nor would recommend it to anyone else.

Broken easily, ignored warranty

published

If you are considering purchasing a suitcase from this company I urge you to reconsider. I have been in contact with 2 separate customer service representatives for seven months over a faulty suitcase. I have over 30 emails, mostly sent by me, as the replies dry up after they realise I should get a replacement as per my warranty. I am so frustrated and dissatisfied with the non-help I have received. I thought Samsonite was an investment, and it was worth the price for a durable suitcase. It is not.

Joanne
JoanneCanberra 2600, ACT
  • 3 reviews
  • 3 likes

What a total load of Rubbish

published

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Helen
HelenSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Lightest carry on, perfect for LCC traveling

published

It has been my budget travel buddy for more than 10 times of trips using LCCs. 1.5 kg for a carry-on luggage with 4 wheels can be the lightest that I could ask for. I have backpain so had been looking for a light weight suitcase that I could roll rather than using backpack. So far I have not had any issues and quite happy with the simple practical function of this bag. This luggage helped me to save $$ from checking in luggage. I normally travel with my minimum stuff, which allowed me to travel for 10 days with this one :)

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PP14
PP14
  • 2 reviews
  • 1 like

Woeful quality and service

published

I wish I had read these reviews before purchase. I had the bag for a measly 4 days before the handle became loose on one side and then jammed all together.

After reading these reviews I contacted Samsonite and dug my heels in, refusing to accept their standard template replies.

Samsonite wanted to collect the bag to inspect it but I refused, instead sending them a short video of the damaged bag and demanding a refund in accordance with consumer law. It took a week but they finally agreed and I returned the bag to David Jones for a full refund.

The quality and service received were equally woeful. Thanks to the experiences of others here I was able to address the problem fairly quickly.

consumeradvoc8
consumeradvoc8
  • 7 reviews
  • 3 likes

Incredibly good

published

Would like to defend what for me has been a game changer.

Haven’t had any of the handle issues described. Construction quality is excellent.

I use this bag every weekend travelling to and from work (country Vic) And multiple domestic international flights.

I don’t give it any special treatment (throw it in and go and the spinners make towing it along a breeze)

The 1.5kg weight helps maximise weight in the age of Jetstar/Tiger And even International ie Thai Airways are checking cabin bags now.

All in all an excellent bag for the money

Jack
JackPerth, WA
  • 6 reviews
  • 3 likes

The lightest out there

published

It is now my favourite carry-on. The lightest out there, 1.5kg and this is very important when you are allowed only 7kg or even 5kg as carry-on with some airlines.

sweb
swebWest Australia

Very Dissappointed 2.9 kg super light weight Applite

published

No customer service , no feed back

published

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Juju
Juju
  • 2 reviews
  • 2 likes

Waste of Money

published

Just like a number of people have reported - used once and handle has jammed/bent. Ends of the zippers broken off. Not covered under warranty. Very disappointed and a waste of money.

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Read more reviews - page 2

Questions & Answers

eve d.
eve d.asked
72 hours 55cm Spinner

Is the Samsonite 72 hour (deluxe) still available?
2.1 kg
# 3166184
4 wheels

No answers
Karen
Karenasked
72 hours 55cm Spinner

What is the emergency bag used for ?

1 answer
Marion
Marion

Handy for any extra shopping, doesn't fit in your case, that you buy while on holidays

Van
Vanasked
72 hours 78cm Spinner

Learning to put in your secret code is confusing with only punctures & no instructions - hos is it done?

No answers

Get an answer from our members and Samsonite representatives

Samsonite 72 hours

Details

Compare all 5 Samsonite 72 hours
CategorySuitcasesSuitcasesSuitcasesSuitcases
Price (RRP)$299$459$329$479
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