- 72 hours 78cm Spinner
samsonite 72 hr Deluxe - Zipper split on return journey and expandible was useless.
Bought this suitcase from Strandbags for my upcoming trip to Ireland in winter. As travelling with a child i wanted a suitcase that was light and easy to manage. It didnt disappoint on that front BUT the zipper was hard to close and split on my return journey home. The expandible section was useless and difficult to close. Got a refund from store as soon as I returned. Wish i read the reviews. For the price, I expected superior quality. Will never buy Samsonite again.
Purchased in November 2019 at Strandbags Retail Store for $300.00.
Zipper broke on first trip
I purchased this case from Myer end August 2019, based on Choice recommendation. It was on special but still high $200s. Not quite 3 weeks in to OS trip in sept 2019 the zip broke in the luggage area of the bus transferring us to hotel, strewing my personal effects everywhere. The suitcase was not even full enough to require the expansion zip. Had to purchase luggage straps to hold it together for the rest of trip. Taking back to Myer today and expecting a refund to spend on another bag, which will not be Samsonite! In my view its not fit for purpose and does not deserve even one star.
Purchased in August 2019 at Myer Retail Stores.
- 72 hours 78cm Spinner
10 Year Warranty is a Joke
Firstly - I love these suitcases. They are reasonably hardy but super light meaning you get another kilo (or three) of luggage for your allowance compared to a hard / shell case. They are pretty simple inside but a sacrifice made to save weight.
I couldn't understand the negative reviews until the zipper tag came off the expansion zip and was told this was 'airline damage' and not covered under warranty. A zipper tag could be bumped off at any point being place in a taxi, in transit or just brushed against another suitcase.
It makes me worr...y about how they would handle a more serious claim if they can simply brush off any request as 'airline damage'. After all - these suitcases are made with the intention of travelling on planes and pushed through airports, otherwise we would all have duffels! My sense is that the 10 Year Warranty claim is a marketing ploy as their actual warranty is a joke!
Purchased in July 2017 at Leather and Luggage for $269.00.
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Selling after using it once!
Zip takes 5 minutes to close as lid portion of zipper buckles when case is full. If I try to do it quicker I'm sure it will break zip. Lid is too flexible due to the lightweight material. Its at its worse when you open the expanded section of the lid. I paid good money for this supposedly high end product. I'm going to see if they will take it back but I doubt they will take it. Don't waste your money. Shame in you Samsonite. This product is tarnishing your reputation as a high end product.
Terrible! I hate this case.
I felt great with my new luggage, until I got to the airport. After two overseas trips, I have learned my lesson - Do. Not. Use. This. Case. I bought it for its very light weight and because it is a Samsonite. It will not roll straight. Unlike the best luggage today, it will not steer straight, wanting constantly to wobble and roll in a circle, so you find yourself actually fighting and wrestling it all the way, even while inching along in the check-in queue. It only has one little inadequate spindly wheel at each corner; seemingly far too flim...sy for the size and packed weight of the case, whereas my other cases have 4 x twin wheels and glide and steer perfectly. Luggage limits notwithstanding, even at a weight of 19 kilos and properly packed, the Samsonite is unbalanced and feels top heavy, tending very easily to topple over sideways. Also, it is unwieldy and unergonomic; hard to lift and manoeuvre for eg baggage check-in and taxis. Also (I should have known) the 'pearl' colour soils and marks badly from even a minimum of baggage handling. Buyer beware!
- 72 hours 78cm Spinner
Light but flimsy
On its maiden voyage over to the US the handle has already become jammed and won't come up. When I opened up the bag to look at this, the metal housing had curved inwards. Great idea because of how light the bag is but if the one part of the frame is going to get out of shape from one journey and the usual throwing around luggage gets then not worth the money.
Lightweight but flimsy, a poor choice
On the second trip with the Samsonite 78 Hours lightweight suitcase the extendable handle was bent inwards, could straighten it with my hands but it kinked and is now permanently stuck. Flimsy construction. I travel a lot and buy a new suitcase every few years, this one was a poor choice.
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