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Ladis
Ladis8 posts
  Verified
Ease of Use
Cleaning & Maintenance
Noise Level
Washing Performance
Drying Performance

We bought the Samsung WD90T554DBW almost 2 years ago and it’s already been repaired 3 times – pump failure, door leak, and suspension issue. Now it's making a loud noise again. Samsung sent a technician, and it’s going in for its 4th repair (drum this time). While the support team has been consistently excellent – professional and helpful – the washer itself is incredibly unreliable. For a premium model, I expected much better quality. Based on our experience, I wouldn’t recommend this washer.

Purchased in at Appliances Online for $1,200.

Samsung
Samsung    

Hi Ladis, thank you for taking the time to leave a review. I'm very sorry to hear about the poor experience you've had recently. I completely understand your frustration. Thank you for bringing this to our attention. I have forwarded your feedback onto the relevant team. Your feedback is valuable to us, and we will use it to improve our products and services.

Should you have any further questions or require additional assistance, please don't hesitate to reach out to us via private message.

Kind Regards, Amy Samsung AU

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