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Samsung Q60T Series
QA75Q60TAWXXY (75"), QA65Q60TAWXXY (65"), QA55Q60TAWXXY (55")
Backlight Bleed
I bought this TV in mid-October2020.
Terrible Backlight bleed occurred about 3 months later.
I contacted Samsung Support first. I followed their instructions for about 2 hours, but it was no improvement.
The staff who responded explained that if there is a fault with the product, it will be eligible for a refund.
A week later, a technician arranged by Samsung came and certified that there was a product failure. He returned without repair.
Later, there are complicated and miss communication caused all situations, each representative of support...Read more
centre staffs, not enough training. They gave me wrong information and also they did not keep promise contact time and date. After that, there was no reply from them. I could not help contacting from my side. Then the case manager called me back that day. She said, " This case is only for repair and cannot be returned or refunded." In the end, she hanged up without my permission. And also CEO Representative contacted me then he stated repeatedly same things. The problem was not resolved.Purchased in October 2020 at The Good Guys for $1,638.00.
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The reviewer stated that an incentive was offered for this review
Johnny DoeCanberra Central 2601, ACT
- Q60T QA75Q60TAWXXY (75")
- Verified purchase
Blotchy Light Patches All Over Screen
I am onto my second Q60T, the first had dead pixel and strange lighting in right bottom corner.
So I now get replacement unit but in dark scenes in dark lighting you see light blotches all over the screen. Samsung sent my pictures to a "head technician" and they say that the light blotches are within spec for this TV. I have owned many TVs over the years and none of them have had this rubbish light blotches all over the screen...... so if Samsung thinks this is normal for their TVs now then they do not have much faith in the quality of their p...Read more
roducts. Here is a picture of my TV where hopefully you can see all the blotchy light patches on this screen that is meant to be totally black with the white apple TV logo. https://imgur.com/gallery/4wVr4IK How can Samsung say that this is normal for a TV? it is not normal... maybe it is normal for a SAMSUNG TV..... and this is why you should not buy a Samsung. The exchange process is exhausting as they don't help you pack up or setup the monster sized TV so doing it a few times now is wearing thin. In the future I will definitely not be buying a Samsung TV.Purchased in December 2020 at JB Hi-Fi for $1,888.00.
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skins
- 3 reviews
- Q60T QA75Q60TAWXXY (75")
- Verified purchase
TV Broken Again.
Bought the above TV in June 2020, 3 months later the mother board, power module & some other part were replaced after waiting nearly 2 weeks. Now 6 months from purchase it's broken again with no picture and intermittent sound that lasts for 10 seconds or so, and waiting for the technicians to arrive to fix it again. Samsung are supposed to be a reliable, reputable and a top of the range brand when it comes to TV's. Not impressed at all and never ever will I buy anything Samsung again. The first time it broke, the retailer said, take it up with ...Read more
SAMSUNG, So SAMSUNG would not replace it but repaired it, when it broke the second time & after giving SAMSUNG my details I asked for it to be replaced & they said too late the details I gave them was for a repair and not a replacement, I asked again for a replacement & then SAMSUNG said to take it up with the attending technicians. Just how hard is it to get your consumer rights with this company?Purchased in June 2020 at GoodGuys for $2,526.00.
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Find out how Samsung Q60T Series compares to other 4K Ultra HD TVs
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Thelma AbrahamSydney, NSW
- 7 reviews
- 1 like
- Q60T QA65Q60TAWXXY (65")
- Verified purchase
Love Samsung but a little disappointed this time
I just upgraded my 2018 55” model to a 2020 65” version but I am so disappointed with the picture clarity despite spending hours fine tuning the settings. There is an anti reflective coating on the screen itself which I first thought was a plastic coating. I really loved the picture on my old tv which I sold to my sister. Now I’m jealous! Why Samsung? I’ve been so faithful to you. What have you done?
Purchased in November 2020.
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SimmosMetropolitan Adelaide, SA
- 7 reviews
QLED simply amazing!!
This is my first Samsung purchase.
Having owned Panasonic, Sony, LG & NEC TV's, this Samsung QLED model delivers a perfect crystal clear picture coupled with amazing sound when connected to the new Soundbar.
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Catherine
- 2 reviews
- Q60T QA75Q60TAWXXY (75")
- Verified purchase
Buy an OLED!
The picture quality was so much worse than in harvey Norman. Blacks appear grey, look up reviews on YouTube before purchasing this TV. Harvey Norman gave me a full refund no questions in Kalgoorlie. BUY AN OLED.
Purchased at Harvey Norman for $2,500.00.
1 comment
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LS Sydney AustraliaSydney
- 4 reviews
- 1 like
Constant Problems - Do not buy
Purchased 9 September 2020.
After one day started to restart and then would not start at all. Called service and followed the instruction to power off for a few minutes and then power up, this seemed to fix problem.
From that date randomly would restart, which I lived with blaming it on poor software.
Fast forward to Nov 25, watching Netflix, suddenly stopped and restarted. started to stream again and same problem. Tried another streaming service and the same result. I then watched free to air and the same problem.
Following day, I could...Read more
not power the TV up. I disconnected power waited a few minutes then powered up. This time It started on SD free to air, only one channel as the remote could not do anything. Tried powering off no change.Purchased at JB Hi-Fi Online Store for $1,495.00.
2 comments
Samsung AUSamsung
I'm really sorry to hear of the troubles you have been experiencing. I understand an in home service has been arranged and I do hope this is resolved for you soon.
Sara
Samsung AU
Yes motherboard failed
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MoriatiVictoria
- 3 reviews
Excellent tv
Apps load very fast internet quick as well great features good wifi connection bluetooth works well. would have liked more bright and dark control only -5 (0) +5 the brightness setting is actually the backlight in settings the shadow settings are the brightness settings. that's the only thing that I can think of apart from that it's an excellent tv great picture quality very vivid colours sharp clear picture
Purchased in October 2020 at The Good Guys Online store for $1,495.00.
1 comment
KathSamsung
Great to hear you are enjoying your Samsung QLED TV, Moriati! We really appreciate the time spent to share your feedback on this product and I will be sure to pass this on to the team :)
If you have... Read more
any questions, please don't hesitate to send us a PM via the link below as it is our main point of contact.Similar opinion? Write a review on ProductReview.com.au!
SamSouth East Queensland, QLD
- 3 reviews
Amazing quality
I just upgraded my tv from an $800 ALDI brand tv. Wow. I wish I had bought this soon. Quality is great and even the sound is good. Very happy with my purchase
Purchased in May 2020 at JB Hi-Fi.
1 comment
KathSamsung
Great to hear you are enjoying your Samsung QLED TV, Sam! We really appreciate the time spent to share your feedback on this product and I will be sure to pass this on to the team :)
If you have any... Read more
questions, please don't hesitate to send us a PM via the link below as it is our main point of contact.Similar opinion? Write a review on ProductReview.com.au!
Find out how Samsung Q60T Series compares to other 4K Ultra HD TVs
Know better, choose better.
Nhan Huynh
- 7 reviews
- 1 like
- Q60T QA65Q60TAWXXY (65")
- Verified purchase
Not great software
This is for 65 inch Q60T TV. The TV screen quality is ok. Specifically the colour is very good. Refresh rate is very bad. Grey uniformity is bad. Dirty screen effect is not great. Sound is ok. Apps are not good. There is no app store. Google Voice Assistant doesn't exist as advertised. The operating system is very poor and difficult to use compared to Android TV. The web browser app is extremely horrible, google search results only show Youtube videos. There is no other choice of Internet browser. I am extremely disappointed with the software o...Read more
f the TV. I experienced lags a few times, especially with Youtube app. Bixby is very stupid. It doesn't understand or cannot search for things you said. Bixby settings cannot be changed. You have to press and hold mic key to talk to the TV. Terrible software. A $600 Kogan TV with Android TV can do 3 times better. Also you must create a Samsung account and download Samsung app to your phone to connect with the TV. I hate that. Disgusting. They try to pull me into Samsung products family. Design of the TV is good, slim bezels. Build quality is not bad but not great. TV is made in VN, not China, in case you wonder. I got this from TGG Maribyrnong as a swap for a faulty TCL TV. You should avoid TGG because they do not have any policy or procedure for faulty products.Purchased in June 2020 for $1,950.00.
1 comment
MickSamsung
I’m really sorry to hear of the experience you've had so far and that we didn't meet your expectations. We’ll be passing your feedback on internally but if you wish to discuss this further, you can co... Read more
ntact us via Product reviews private message system but our best point of contact is to send us a PM on Facebook with a copy of this review and some more information. > m.me/SamsungAustraliaSimilar opinion? Write a review on ProductReview.com.au!
Steven of New FarmSouth East Queensland, QLD
Does not have a Foxtel App as advertised.
Our family recently purchased two new 55 inch Samsung OLED TV's which advertise that they have access to the Foxtel Go App. With Rugby League and AFL almost back, we splurged due to the advertised Foxtel App connection. However the Foxtel Go App was not available on the TV's. After frustratingly being told by Samsung to update the firmware by USB as the TV would not do an automatic update, we now find that the firmware update still did not solve the problem. So we have two new TV's, no Foxtel and the TV's are still being advertised that the Foxtel Go App is available. We are going to have to return them which is another exercise I am not looking forward to...
Purchased in May 2020 at JB Hi-Fi Retail Stores.
1 comment
KathSamsung
We are very sorry to hear of this, Steven. I would certainly like to look further into this, so we can feedback this to our team. Please forward your enquiry to us via the link below:
https://www.messenger.com/t/SamsungAustralia... Read more
Kath Samsung AUSimilar opinion? Write a review on ProductReview.com.au!
LeeGreater Melbourne (Outer), VIC
- 5 reviews
- 1 like
Great TV!!
So happy with our purchase. Lovely picture, large size. Love the conveniance of how all the apps are inbuilt. Only thing, tried to manually update the tv and would not update, but updated the next day so all good in the end. Love how you can short cut to Netflix and Amazon Prime with the small and compact remote. Also love it how we can navigate the internet like a smart phone. Have a samsung s9 so connecting with this tv was a breeze which was a major reason why I stuck with Samsung. Particularly enjoy playing Spotify music from the tv. Overall, highly recommend this product....
Purchased in March 2020 at The Good Guys for $2,465.00.
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Questions & Answers
Ashasked
Hi
Does this tv have the ability to install "FOXTEL GO" (not Foxtel now)or is it pre-installed?
No answers
Gregory F. C.asked
good for fast moving sport
1 answer
Yes you can adjust the judder rate in picture settings the higher you set it the slower the picture best to set judder to auto wich makes movement slower.good for sport not movies.
Teagan W.asked
Hi there, my father bought this TV one week ago and installed it last night. It is now turning of on every single streaming service and free to air TV. I noticed another review about the same problem and was wondering if you could please help? Thanks, Teagan
1 answer
Try disconnecting from power for five minutes, then plug in again. If the problem persists, book a service call as its likely to be a faulty board.
Details
| Category | 4K Ultra HD TVs | 4K Ultra HD TVs | 4K Ultra HD TVs |
|---|---|---|---|
| Price (RRP) | $3,099.00 | $1,999.00 | $1,599.00 |
| Screen Size | 75" | 65" | 55" |
| Screen Type | QLED | QLED | QLED |
| Type of TV | Smart TV | Smart TV | Smart TV |
| Energy Rating | 5.5 star(s) | 5.5 star(s) | 5 star(s) |
| Wireless Options | Bluetooth and Wi-Fi | Bluetooth and Wi-Fi | Bluetooth and Wi-Fi |
| Number of HDMI Ports | 3 | 3 | 3 |
| Number of USB Ports | 2 | 2 | 2 |
| Wall Mountable | Yes | Yes | Yes |
| Weight | 36 kg | 23 kg | 16.4 kg |
| Operating System | TizenOS | TizenOS | TizenOS |
| Dimensions (without stand) | 960 x 1675 x 60 mm | 829 x 1450 x 58 mm | 706 x 1230 x 57 mm |
| Dimensions (with stand) | 1049 x 1675 x 352 mm | 908 x 1450 x 289 mm | 784 x 1230 x 243 mm |
| Manufacturer Warranty | 1 year(s) | 1 year(s) | 1 year(s) |
| Release date | Mar 2020 | Mar 2020 | Mar 2020 |
Visit official website
Prices
Samsung QA55Q60TAWXXY 55" Q60T QLED 4K UHD HDR Smart TV
$1,395.0055" Q60T 4K UHD SMART QLED TV
$1,395.00- $1,695.00
- $1,695.00
- $2,895.00
- $2,895.00
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Samsung AUSamsung
I'm sorry to hear of the troubles you had been facing but I'm glad to hear a remedy has been arranged.
Sara
Samsung AU