Samsung 584L Side by Side SRS58 Series
Verified20 reviews
Had it for 7 years and still running well with no issues – It is reasonably quiet, looks good, fits everything for a family of 4, and the only problem we had was dropping the ice tray and breaking it (our fault). The fridge still runs perfectly fine and no dents. Show details
3 years as well then the issues started! – Thermal fuse in fridge needed replacing last year as the veges were freezing, then 5 months later the freezer fan failed and was replaced (both by a reputed repairer), but we have just come home from holiday and the freezer failed while we were away losing over $1000 meat! We would not recommend this side by side fridge/freezer even though it is the perfect size . 3 years is not acceptable when we paid $1772. Show details
Only lasted 3 yrs before problems started – The fridge was great for the 1st 3 yrs. but then we started having problems with the fridge defrost system. The food in the crisper would freeze up & the food at the top would not get cold. The fan would get noisy as the ice built up until the ice eventually stopped the fan from spinning. As it was out of warranty, I was advised to contact the… Read more
local authorized repair shop but they wanted $165 just to have a look so I did some trouble shooting myself. I disassembled the panel & found the fan was covered with ice & all the cooling channels were frozen solid. I unplugged the fridge & let it defrost then tested all the components with a multi meter. Turns out the thermal fuse had blown so I ordered & fitted a new genuine one. This solved the problem for about 3 months before it started to freeze up again. This time I replaced the defrost heater assembly with a new genuine part and fitted another new genuine thermal fuse. Again it worked fine for about 3 months before the same issue of freezing up again. Replaced the thermal fuse one last time & now after a few months it had failed again. I have done everything Samsung has suggested. The fridge has plenty of room behind it to aid in circulation. Ive now given up on this thing. Time to go with a different brand as its not acceptable for a product to only last 3 years before it fails. Update 31 July 2020: After weeks of banging my head against the Samsung brick wall, I opened a dispute with the ACCC as I believed that this product has failed to meet the requirements of Consumer Guarantee which states "Products must be of acceptable quality, that is: Safe, LASTING, with no faults." The end result was that Samsung would not budge due to "the nature of the fault reported, the age of the product, the price paid" . I was personally told by a Samsung rep that Samsung believes that 3 years is an acceptable amount of time for a product of this price to last!! Remember this when thinking of purchasing a Samsung product in the future. 3YEARS..............What a joke.
Samsung 583L Twin-Door Fridge from Harvey Norman – My Samsung fridge with side-by-side twin doors is just less than 3 years old, and its freezer compartment door seal does not seal any more. There is condensation and icing up in the freezer compartment. The fridge is just out of Samsung's 24-month warranty. Although I have Harvey Norman's (HN) Product Care Replacement Insurance, the insurance does… Read more
not help in this case because of this exclusion:
quote
Eligible Minor Fault Exclusion: means, in respect of Your Product during the Term, a fault or failure which is caused by:
(i) failure or consumption of consumables used with Your Product, including, but is not limited to, batteries, fridge seals, cables, cords, fuses and bulbs;
unquote
Before I bought this Samsung fridge, I had an LG fridge whose door broke in 25 months (just outside the 24-month warranty).
From these faults, I deduce one conclusion - buy products with long manufacturers' warranty because the products will break just outside the warranty periods. HN's Product Care Replacement Insurance excludes common component failures too.
I will buy a Made-in-China fridge next time.
We're sorry to hear your dissatisfaction towards this… Read more
I Had issues with this fridge within 2 years, lasted 4 years – I bought this fridge as it had multiple airflow through out, it is quiet, worked really good for over a year, then it started having issues. I have had mulitple parts replaced on it, the 10 year warranty on the compressor is not worth it, as Samsung replace to inspect it as it's over 2 years old. Show details
Good fridge for the price – For just over 1000 bucks it's a great fridge. Good fridge space, freezer a little bit narrow but i'ts the same for all side by side. Quality of finish is pretty good, glass shelves are easy to clean. Door shelves are plastic but quite sturdy. One issue with it is that it's very noisy when the compressor starts. So for first couple of seconds… Read more
you can hear it in the whole house. Then it's quiet. I find it quite annoying, but can get used to it.
All up, it's a good working fridge.
Excellent Fridge Freezer – We've had this fridge since May 2015 and are very happy with it. It took us a long time to find a fridge that had good reviews. This fridge is an excellent size and fits everything we need. The shelves are at fixed heights which is a little annoying but not the end of the world. It has excellent lighting so you can see where everything is and… Read more
is easy to clean. It has a removal ice cube maker which is handy for summer. What we love most is that it is quiet. We have a small house and our bedroom leads into the kitchen so the fridge is outside our bedroom door. It hums slightly when starting up and then within a minute is whisper quiet. It keeps everything at an even temperature compared to our old F&P fridge which used to freeze things in the fridge and ruin the vegetables regularly. Would highly recommend this fridge/freezer.
Great Fridge, pity it is discontinued – Had this Fridge for about 2.5 years now and do not have one complaint. It has worked perfectly since purchase. It has great temperature control and has a manual ice maker inside. It has easy to remove shelves which are perfect for clean. The stainless steel is very easy to keep clean and the only concern I had was the handle facing each way but you get used to it to the point I don't even realise now. Would buy again! Show details
ok – with LED light, it was good enough put in 2weeks or more food. Freeze can refresh the smell and air. Once time I dropped the juice or sauce, and that's easy clean and wipe. On bad thing is the ice block small like nothing. you should have your own one. Show details
Best fridge ever purchased ! – The stainless steel look is a plus, as well as the easy removable internal items such as the ice maker, the vegetable containers, the door compartments and the glass shelves, especially for cleaning purposes. The lighting is the best I have ever seen in a fridge, as well as the door seals. The look of the integrated door handles is innovative and… Read more
easy to clean. The internal lay-out is perfect and user-friendly if you want to alter it. This device offers you a space saving option, as this is an all-in-one freezer/fridge. This is our first Samsung freezer/fridge, but certainly not our last !
Never buy a Samsung Fridge – Samsung fridges overheat, Samsung Australia does not carry spares so repairs are difficult, expensive or impossible. A year ago our Samsung broke down and we called Samsung support who referred us to their recommended repair company. Repair technician arrived and found a cooling fan malfunction caused by overheating and in fact the mounting… Read more
bracket had melted (I have a photograph). He ordered parts for the repair. We were then told parts were unavailable and would have to be sent for and come from overseas.
3 weeks later, part arrived and were installed only to find that the overheating caused by the malfunction had damaged the compressor and a new compressor was required.
A week later, new compressor was installed only to find that the coils had been damaged and the fridge was after all, non repairable.
Samsung have been promising for a year now to reimburse some of the repair costs but to date this has not happened! Dozens of promises from Samsung but no action.
Never buy a Samsung fridge!
We have replaced the Samsung with an LG and are much happier!
Exceeds expectation – Refreshing to find this product in white, I hate stainless Steel look, reminds me of hospital mortuary. Shes a big one, stands tall and wide but actually saved us space as we were able to get rid of our separate Freezer that sat beside the old fridge. Have owned this new Samsung for 6 weeks now and all is well. Has lots of room in both fridge and… Read more
freezer and is one of the better internal layouts that I have seen. I like the ice making equipment, though all manually operated, it is simple and easy to use, and not likely to need a plumber.
The doors are hard to open, you really have to either pull hard or just grab hold and lean back slightly using your body mass, instead of your arm muscles to open the door. Its hard to open because the seals are so darn perfect. This is not a fault, its great to have such efficient seals for a change.
It does make some rather strange noises at night, cracking, groaning and the occasional thump, but as the old fridge and freezer made the same noises, I suspect all is well. The central door shelf (Widest one) will take 4 x 2 Litre bottles of milk, or one 2 Litre juice and 3 milk, its a handy height so no more bending down to get the milk.
The internal lighting is very good and so nice to have a light in the freezer, something our old one did not have.
For the price, I find this Samsung fridge/freezer french door, very good value, it does the job it is supposed to do.
I have given it 4 stars instead of five because I think the quality of the plastics used in the bins and the actual liners could have been better. e.g high impact ABS would have been better.
Bad design and manufacturing quality – Purchased in May 2014. Within first year shelves in the freezer compartment started to collapse through the carrier bumps on the walls. As glass unlikely to diminish I think it is thermal insulation inside the walls shrank about 10-15mm. January 2016: heard strange motor noise from main compartment. Next day it got totally warm and food spoilt. I… Read more
dismounted rear panel and found a fan and all evaporator filled with ice. Likely defrost feature not operational. All drawers are snagging and clutching. It's has no value at I bought it at all. No more Samsung in my family.
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Disappointed with this fridge – Owned fridge since 1/14. Computer panel replaced 12/15. Samsung responded but it took 3 days to repair with intermittent cooling/freezing so lost a lot of frozen food. Fresh food drawers cannot be cleaned properly - food particles get caught between layers in edges/corners so they are never really clean. Drawers are clumsy to use and don't move… Read more
well and being plastic have cracked on the runner track. When working, the fridge cools and freezes well but the fridge storage compartments are not robust.
Great fridge at a reasonable price – Owned this for about 10 months. One of the main reasons we chose this model was because it wasn't much deeper than our new kitchen cupboards and doesnt protrude too far into the working space. It looks neat and has clean lines. Like the feature of having the temperatures displayed on the front near the handle for a few moments after the door is… Read more
closed.
Another great feature is the power freeze and power cool option, which allows you to chill off quickly when you load it up after shopping.
The ice bucket is good too, with a bucket under the cube makers, allowing you to store quite a bit of ice.
I prefer this method to the "plumbed in" method.
Always keeps to the temperature you dial in, something no previous fridge seems to have done.
Great fridge – This is Deffinately the best fridge I've owned. It looks great, not too deep so that it won't fit in the spot we have, keeps its temperature and plenty of freezer space. The only thing I would chsnge is wider drawers in the fridge side, as you can't fit many big bottles and they don't fit sideways (eg 2 liter milk). We've had it about 6 months… Read more
now and we've had no problems. The first few weeks for some reason overnight it made some popping noises which were a bit annoying but they have since stopped.
Great neat look for a kitchen – Really happy with this fridge. I like the flat front and integrated door handles,making a neat look along kitchen cupboards. This is why I bought it,more for the design of the doors than what the fridge offered. Having said that I am happy with all aspects of this fridge.
Happy, but – Happy with the cooling system but, every time we open the door there is a clicking sound. The 3rd drawer in the freezer section hasn't been delivered, as advertised, I had to contact Bing Lee Rydevor Samsung customer service again.
Samsung Arrogance and Deception – Bought this fridge after a LOT of investigation and it is advertised as having 3 freezer drawers in its specifications and is shown with 3 freezer drawers in photos. After receiving our fridge we asked for the 3rd drawer when it didn't arrive with the unit. After being hung up on 4 times for simply asking nicely for the drawer I finally managed to… Read more
have a resolutions person ring me after I sent a request in writing threatening legal action. The only solution they offer is to take the fridge back and refund the cost and will not acknowledge that they are lying to their consumers and continue to sell and advertise this fridge as having 3 freezer drawers with absolutely no intention of honouring their product. The resolutions person was constantly arrogant and rude every time we asked for the drawer. We were offered no compensation whatsoever for the missing drawer.
Design – I honestly love the design of this side by side refrigerator. It is simple, stylius and elegant looking. I am looking forward to getting this one.... after my sharp RF had to be returned... i totally fell in love with the design....will suit my brand new kitchen....Good job ...Samsung with the design. Show 2 replies
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