Washing Machines Buying Guide
Our buying guide will explain which type of washing machine would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
The WORST appliance I have ever purchased...
I purchased this machine a few months ago. I have since used it dozens of times, with a terrible result from every washing and drying option on the machine. A list of the main issues I have encountered:
- holes ripped in clothes and bedding.
- burns on bedding.
- heavy pilling on clothing, including new clothing washed in stocking bags.
- faded and discoloured clothing. Many white items turning grey after being washed, despite separating light and dark clothes into different washes
- all clothes that have gone through the machine are dried out and crispy, with no chance of recovery.
- the machine leaks onto the floor.
- the machine moves around the floor when used. The travel bolts have been removed.
Purchased in May 2019 for $2,000.00.
Washes well, drying well could be better. The q app thing doesn't work but i can do it all from the smart things app. Working shifts i like being able to set a load and it'll be washed and dried when i get home..however sometimes it doesn't dry enough, down side of condenser driers. But that said my power usage this last quarter has dropped over $500 that's still running central and doing the same amount of washing only change has been we said good by to the old electrolux dryer. Also plus side kids can load it for me and text me so i can pick ...what settings i want from work. Downside other some loads don't fully dry is it should have a auto detergent dispenser like the washer only machines have and it took a few goes of trying different things to stop it sounding like it had concrete pieces spinning on spin cycle as it is a old laundry with sloped floors and super slippery tiles so although leveled by an installer it kept creeping. Removing some tiles where the legs are solved it and its quiet as anything again. But drove us insane for weeks. Hopefully it'll keep being smoothish sailing. Oh and i get notifications on all our tvs ( we're Samsung people) when the loads finished as well on our phones. Better than the stupid music it plays which we turned off lol
Nightmare Do Not Buy
This machine has been nothing less than a hassle since I brought it. If you want to use anything except the default modes the control panel is slow and unresponsive. There are symbols on the control panel that are not in the manual. I called the service desk to ask what they are and they just kept referring me back to the manual where they are not included. Ended up getting the Samsung SmartThings app so I could easily change the setting easily which works. The machine is over complicated and while I am still learning to use the machine th...e dryer function is also questionable although I have only tried it twice. Once it wanted to take 5 1/2 hours to dryer sheets that were only slightly damp so used the 30 minute dry function and it did not dry them. Now 3rd wash in and the machine no longer works. I had a load in paused it then added 1 item using the "AddDoor" function and then machine keeps bringing up the door error and will no longer wash cloths. I did the reset as per the instructions and now when I try start any wash cycle all it does is runs the pump to empty the machine then sits there and does nothing. Press start again then it just repeats the same process. I would not recommend buying this machine. I am going to ask for my money back and if that doesn't work, I will just throw it away and buy something else and never buy Samsung again.
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