Siemens iQ700 HN678G4S1B (with microwave & pulseSteam)
VerifiedMPN: HN678G4S1B1 review
Brilliant oven + microwave – This is the most advanced oven I've ever used. Very easy to use. Did came down to AEG vs Siemens for us, but Siemens seems to be a better built quality, the door felt much more solid. Was it worth the price? Too early to tell, but baking results are brilliant so far. UPDATE 27 March 2019: 6 months later, I have to update the review from 5 stars to 3 stars. The oven, when it works, it's brilliant. But it has not work 100% since I got it, I discovered the self cleaning function didn't work. I've had the service company 5 times (5 days) to fix (4 parts, 2 different companies)... In the end the service guy said he would contact the Siemens customer service with a recommendation to send me a new oven, since I've used a week of my annual leave to be home for Siemens to fix this. I'm sure Siemens have their best intentions to help their customers, but so far this process has gone far beyond what most people would consider a quality service. I'm still waiting (2 weeks later) for 'the next level' at Siemens to process my case. RRP $5500 oven, you should expect more. IKEA's Electrolux/AEG appliances also have 5 years warranty, and their support is first class compare to Siemens/Bosch.
UPDATE 26 April 2019: Bringing the review rating back to 5 of 5 stars. After a few more conversations with Siemens, the case was escalated to the top level of customer service, it was agreed to replace the oven with a new one.
Update 8 May 2019 To connect to WIFI and if you are a IOS (Iphone/ipad) user, just get an US iTunes account and download it there. It worked fine for me and now I have full access to update settings and remotely control the oven. Easy. Not sure why Siemens has not submitted this app to Australian Apple Appstore.
Purchased in .
- Product is used: Daily
Hi Grnow, Thanks for the update to your review. We're sorry to hear about the issues with your oven, its is certainly not the customer experience we would like our customers to have. We'd like to help, if you could kindly email us at socialmedia.au@bshg.com, quoting BSH5011 in the subject line we’ll investigate for you. Alternatively feel free to contact us on 1300 167 425. Regards, Siemens Home Australia.
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Hi Grnow, Thanks so much for your positive feedback about the Siemens HN678G4S1B oven. We really appreciate it and we're glad to hear that you're enjoying the appliance so far. If you have any future queries, please feel free to contact us on 1300 167 425 to discuss further.