SmartDuvet Dual Zone Climate Controlled Self-Making Bed (King Size)

This thing is crap – I am glad I didn't pay full price. I bought in during fundraising. After many delays I finally got my California king. In 2 years I have had not less than 4 controllers. They say they fix it but within a few months it stops working. As in doesn't even come on. Don't waste your money. Its crap.

Purchased it and these are my thoughts – Ok, so I've read every review online that I can for the Smart Duvet. If you're like me, then you'll know that 95% of all reviews are about how people either waited for months/years, or never received it. But, what is the product actually like? Well, dear reader, this is the review for you! I purchased, received and have used a Smart Duvet. I'm going to skip over all the features (as we all know what they are from the website), and tell you what I've learnt from using it, things you can't really guess from the website, or that I've seen in other reviews.

SUMMARY:

What does it feel like to sleep under? Imagine Sleeping under an air mattress which is made of the same, yet thinner material wrapped in your duvet cover.

Yes, it will keep you warm during the night (and cool to a certain extent).

The sound of the box wasn't an issue to me as I have tinnitus so sleep with a fan on anyway. Maybe the noise would annoy some people.

SPECIFICS:

1. THE CUTOUTS IN THE SMART LAYER (BAD)

The 'Smart Layer' (which sits under the duvet, but is still within the duvet cover) has these circular cutouts in it. They're about 10 cm (4") in diameter and spaced 10 cm (still 4") apart, so you can imagine there are around 150 on it. I'm not gonna count, but it's roughly correct. The issue is that your feet get caught in them during the night as you move. Even though there is a duvet cover in-between you and the 'Smart Layer,' it's not thick enough to stop you from getting caught in these holes. It's annoying.

2. THE MATERIAL THE SMART LAYER IS MADE OF (BAD)

The 'Smart Layer' is made of some sort of soft plastic material (like vinyl). Think a slightly thinner version of whatever air mattresses are made of (this thing is essentially just a perforated air mattress, after all). It makes a 'crinkly' noise at night when you move. It's not soft, and doesn't fold nicely. Imagine folding a thin air mattress. This is also annoying.

3. THE CONCEPT (OK)

The idea is a fine one, I think. The issue I have is that my skin is naturally on the drier side, so having air blow on me all night ain't great. This issue is specific to me and my skin brethren out there (gross).

4. THE APP (BAD) Disclaimer: I work in the tech industry.

The app sucks. It's not even released. You need to download TestFlight (Apple's app which allows you to side-load beta applications for the purpose of beta testing). We're not beta testers, but customers. This is a very poor showing. These much more I can say here but just know the app sucks. It's functional (barely) and not pleasant.

5. THE CLIPS (WEIRD)

The clips which are meant to hold it in place on the bed are strange. They're hard to get on and kinda ruin your fitted sheets by stretching them. Also, on mine they weren't cut out properly which meant there wasn't enough room to secure them around the hose fitting (it's hard to explain this if you haven't seen it).

6. THE COMPANY

Look, I respect what theyre trying to do. Its hard to make something, and Im sure theyre stressed as all *** which is why theyre so trigger-happy to offer refunds on orders which havent been shipped. Theyve over-stretched themselves and seem to be in a bad spot. Theyve told me more than once itll ship in the next few days and it didnt. I had to hassle them - a lot - to get it shipped. I feel for them, but they need to be honest with customers. Hire people to help, or at least get a ticketing system to track requests.

CONCLUSION

I'm going to return mine and probably get an Oola. I can't shake the discomfort of the holes in the smart layer or the material. If you don't care about this stuff, then buy one because it's cheaper than the other options out there.

I sincerely hope they make it work.