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Smeg DOSPA6395X

Smeg DOSPA6395X

MPN: 35982604
2.5 from 13 reviews

Reviews

(3)
(1)
(2)
(1)
(6)
  • Build Quality
    2.3 (4)
  • Value for Money
    2.5 (4)
  • Ease of Use
    2.4 (5)
  • Cleaning & Maintenance
    2.0 (5)
  • Product is used
    • Several times a week (3)
    • Daily (2)
    • Weekly (1)
  • Safety
    1.3 (4)
  • Preheating Speed
    3.5 (2)

Reviewer Photos & Videos

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kazwestfield

kazwestfieldSydney, NSW

  • 2 reviews

Exploding smeg oven

published

Having worked for a number of months, I tried to use the pyrolytic. One hour in and the glass exploded. Sunday afternoon, nobody at smeg around to help & certainly no dinner for us ! Two hours of my weekend Also spent cleaning up. Glass, glass everywhere !! I have emailed smeg and just hope they will rectify this is some way. There is lots of glass and I’m still worried my dogs and kids will find some and step on it

Purchased for $3,000.00.

Ease of Use
Cleaning & Maintenance
Safety
Product is used Weekly
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1 comment
Smeg
Lesley R.Smeg
geejay

geejaySydney, NSW

Substantial issues with programs and controls

published

recurrent issues with inabilty to turn off main oven in double oven Smeg
and having computerised controls unresponsive;
necessitating turning off power at mains board;
thereafter computer controls seem to reset on repower.
this is absolutely unacceptable and has been reported repeatedly,
yet the product is remaining on the market WITHOUT CORRECTION.
I have had to rate it one star as the minimum rating,
whereas the computer controls are UNSAFE and a negative rating is valid!

Product is used Several times a week
1 comment
Smeg
Lesley R.Smeg
Jason Vic.

Jason Vic.Greater Melbourne (Outer), VIC

Smeg DOSPA6395X exploding inner glass door

published

Has been a great oven until i tried the pyrolytic cleaning. 40 minutes into the operation, the inner glass door exploded, showering glass out the door, and spraying it around the kitchen. My toddler grand-daughter had been walking around the kitchen playing while i was cleaning, only 5 minutes earlier. So lucky!!

Purchased in July 2016.

Build Quality
Ease of Use
Cleaning & Maintenance
Safety
Value for Money
Preheating Speed
Product is used Several times a week
See all answers
3 comments
Smeg
Lesley R.Smeg
Jason Vic.
Jason Vic.

thank you for your prompt reply, i have emailed you and look forward to a speedy resolution.

Jason Vic.
Jason Vic.

Having followed up with the company and there representatives, they will be sending out a new inner glass, fantastic.

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Daniel R.

Daniel R.Metropolitan Adelaide, SA

Oven glass exploded when in cleaning mode

published

After 11 weeks with our new kitchen, we decided to use the pyrolytic clean while hosting a dinner party. Shortly after sitting down the oven exploded like a gunshot! Glass exploded and shot out across our house, over our guests and food! We were (and still are) in so much shock. There is no way I can recommend this product to anyone.

Purchased in April 2019 at Harvey Norman Appliances Physical Store.

Build Quality
Ease of Use
Cleaning & Maintenance
Safety
Value for Money
Product is used Several times a week
See all answers
1 comment
Smeg
Steve C.Smeg
Isabel

IsabelSydney, NSW

  • 2 reviews
  • 1 like

Not great, regretting the buy!

published

So disappointed. We had our new smeg oven installed in our new kitchen. We used it for the first time tonight. Terrible experience. After 1 1/2 hours it stopped working and the display screen is blank. Cannot turn it on. Only the light will work. Really!!! I haven’t contacted smeg yet as it just happened. I googled trouble shooting as there really isn’t anything in the manual. I came across this website. Wish I read these reviews before I purchased it. Fingers crossed it gets sorted quickly.

Build Quality
Ease of Use
Cleaning & Maintenance
Safety
Value for Money
Preheating Speed
Product is used Daily
See all answers
2 comments
Smeg
Steve C.Smeg
Isabel
Isabel
Charles

CharlesSouth East Queensland, QLD

Great oven ... shame about the cash back promise!

published

A great oven and we're very happy with the appliance. It took a while to learn the controls but the results have been great and better than we expected. Sadly the offer of a cashback that has failed to materialise was a disappointment.

Purchased in June 2019.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Product is used Daily
See all answers
Concerned

ConcernedGreater Melbourne (Inner), VIC

  • 2 reviews

It’s a lemon!

published

Purchased in December 2018 at e&s.

jezza

jezza

  • 3 reviews
  • 1 like

Above average.

published

May need a electronics degree to operate but will get used to it. Its a good one. cooks quick and reasonably even.
The design is great. not too many knobs to confuse whats already there. The size off the cooking space is reasonably generous. It has a very slick neat look about it. would recommend the brand and oven to others.

Date PurchasedMar 2018

Scratched and damaged oven sold as new inside enamel sctrached SMEG didn’t want to replace!!! Beware

published

Have not used this oven hoping for a replacement or of to Fair Trading. The SMEG ladies are abrupt and appear not to give a hoot about the customer. The Smeg representive I spoke with was doing her best to make sure I didn’t receive a replacement oven. I am really disappointed in the customer service or lack of it smeg provide. Furthermore, I now question the quality of the product surely these obvious scratches and dents inside the oven should have been picked up by their inspection process prior to it being shipped off from the factory. Apparently based in Italy. Harvey Norman who I purchased the oven from have been excellent so far and I hope they can provide a new replacement oven.

Date PurchasedAug 2018
2 comments
Smeg
Steve C.Smeg
Sparkymark
Sparkymark
Wall Ovens

Find out how Smeg DOSPA6395X compares to other Wall Ovens

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kittyq

kittyqAU

  • 5 reviews
  • 4 likes

Stylish, functional an reliable oven

published

Super oven that we use far more frequently than our previous (Westinghouse) one. Heats up quickly, cooks evenly and has great functions. Highly recommended addition for any kitchen. Yes, it is in the upper price range but you get what you pay for and I expect it will last for years.

Date PurchasedApr 2016
Anna

Anna

  • 6 reviews

Sleek looking oven

published

Loving this oven. Oven beeps when it's heated to required temperature. Has several different features for cooking. Has a grill and oven option at the same time also can be set to eco friendly heating. Has a timer setting. Easy to use, Easy to clean. It has a pyrolitic option so it's extremely easy to keep clean.

Date PurchasedSep 2017
Germaine

GermaineWoodend

Exploding inner glass during pyrolytic clean

published
Date PurchasedFeb 2017
2 comments
Smeg
Steve C.Smeg
Germaine
Germaine

I look forward to your speedy reply.

Annh

AnnhAU

  • 2 reviews

Fan died on Feb 2017 .am disgusted need working oven . Paid a lit of money for this oven .now feel n

published

Very happy with performance .
Not happy with its staying power , did not last too long .expected it to performe for longer .
For the price I payed I expected it to last longer
Have not got price for repairs yet but am waiting for mechanic to come to estimate cost

Date PurchasedAug 2015
3 comments
Smeg
Steve C.Smeg
Annh
Annh

Thank you for your promp reply , I I will be in touch tomorrow ?

Annh
Annh

Have contacted local Rep. Waiting for him to ring me , will keep you updated .

Questions & Answers

JTun

JTunasked

Why does my Botton grill oven come on every time I want to use the oven. Not easy instructions to follow , all I want to do is cook in oven.

1 answer
Smeg
Rodney M.Smeg

Hi JTun,
Please call our customer support team on 02 8667 4888 and they will be able to assist you.
Regards
Smeg

JTun

JTunasked

Why does my Botton grill oven come on every time I want to use the oven. Not easy instructions to follow , all I want to do is cook in oven.

No answers
Natasha

Natashaasked

I'm wanting to use the oven, just with the fan ALONE. As you do in a standard, fan forced oven. However when I turn to the fan alone function, the fan turns etc, but it doesn't heat up. I let it run for 15 mins thinking it may take a while to heat up, but no, nothing, no heat whatsoever. Any idea's?

No answers

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