Smeg SAI95

One star is too much! – Very disappointed with the quality of this product. - Chips in corners of the glass after a few months of use. - Cannot run more than one zone at full at the same time. The user guide describes a power control feature in which the power reduction would be shown on the display. However, this one does not show anything. So basically I cannot boil… Read more

eggs and cook pasta at the same time. This renders the cooktop useless. - To top it up, SMEG Customer Service is appalling. Rude people with no manners and no idea of what good customer service is. In the end, the tech's comment was: "Bad luck mate, it is what it is - next time buy a gas one". Really???

My advice: stay away from SMEG.

Very Disappointed :( – Purchased Smeg SAI915B and installed induction cooktop in 2019. A few months later cracks and chips in corners on both sides of cooktop. Reading past reviews, I too believe the glass is extremely fragile. I thought I was purchasing a premium brand. Spent A LOT of money buying something that looks terrible now and cannot afford to replace. Also… Read more

very unhappy with the heating/cooking part-I find the centre large hotplate ceases to cook meat in a frypan after a time and instead 'stews' the meat-yuk! Also purchsed a Smeg Rangehood-well, that was another BIG mistake-will never buy this brand again!! So glad I didn't go with Smeg for the oven and microwave. Not sure I like induction anymore either.

I did love this cooktop until 2 of the hotplates turn on with an E not sure what that means – Have had this cooktop on 3 years now and about 5 months ago two of the hotplates flash up with an E?? Obviously thinking it means error. So had the electrician in and apparently you can no longer get parts for this model SAI905HN. So disappointed. I spent $2700, would have thought it would have lasted longer and be able to get parts. So… Read more

disappointed. Looking at other cooktops but not sure what to get. Won't be spending this much again if they don't test the time.

Wish we'd read the reviews! – We bought our SMEG SAI905HN induction cooktop last October and had it installed only 2 weeks ago in our newly renovated kitchen. We were thrilled to get a set of induction pots to use with it and happily gave our old but expensive Scanpan pots to our son. Today to our dismay we noticed a crack in the top right hand corner of the glass cooktop. … Read more

We have no idea how it happened - I was just cleaning the bench when we discovered it. On looking up the warranty we see it is only parts and labour that is covered. The shine off our brand new kitchen and appliance is well and truly smeared! Soooo disappointed and cannot afford a replacement.

Too scared to buy SMEG – I was about to replace my Brandt cooktop due to kitchen renovations (I have had for 10 years) and very happy with it. Today in shops I nearly bought SMEG SA195, but I spotted a corner chipped on the cooktop on display, I hesitated. And after reading the reviews it seems Steve is working harder than the cooktop. I would like to thank everyone who wrote the reviews and now I am going to look for alternative.

Love cooking with SMEG SA195 induction - disappointed by fragility of the glass – I had my first SMEG SA195 90cm induction cooktop installed 21 months ago for my lovely new kitchen. I love cooking and the SMEG was great to use and I am still learning about all the functions and capabilities of this cooktop. I also loved the sleek, easy clean surface, however I have since become disillusioned by the lack of strength in the… Read more

ceramic cooktop. While making sandwiches adjacent to the stove I bumped a glass lid against the edge of the cooktop and this caused a chip & 2 cracks in the surface. The shine has gone from my SMEG experience. I had my previous ceramic cooktop for 20 years and never an incident like this! Now I feel as though I have wasted $3000.

Just so pleased with this cooktop – I was looking for an easy clean surface ..tick Then ease of control, and am delighted to say it is as instant if not better than gas... tick I am cooking rice using absorption method just so easily, no boil overs and perfect cooking...tick My one ‘complaint’ is not being able to leave pots and pans and on the surface when not using. This has… Read more

somewhat reduced my landing surface for getting things from oven, or even just leaving a pot sitting to resume some cooking later. That’s the nature of induction though, so I can live with that.

Fantastic cooktop - so glad we got the Smeg – This 90cm replaced an older 60cm induction cooktop. Induction is great, but the Smeg is fantastic! The larger size allows for plenty of space between pots, and the controls are super responsive. My favourite part is the dual-zone linking where two panels can be joined together as a single big one. Love the keep warm settings too. The minimal… Read more

design looks great (but make sure you take the time to read the manual to find out what all of the buttons and combinations do). We use a special ceramic cooktop cleaner (from supermarket) once a week or so to keep it looking nice. Great product.

Pan Size – Can I use a 32cm chef's pan on my induction cook top, I had a reply from my previous review from Smeg, they sent out a services man, he told me I had purchased the incorrect chefs pan, so I went back to place of purchase, HOUSE and they happily exchanged my pan for a new one the same, she explained sometime the pan can be faulty, I took the pan… Read more

home a boiled water and I could see the heat was only in the middle, I used the small frypan that Smeg supplied and it boiled all over in the pan... Really is it that hard to get a 32 cm Chefs pan that will cook evenly!!! I really want to like my brand new induction cooktop but I am really struggling ...

Wow! Amazing cooktop – We have had the Smeg SA195 installed for a week and are still being amazed at the different features we are discovering. We had been hesitant about switching from gas but had heard good things about induction from friends who had made the switch from older electric appliances, although none had changed from gas. The speed and ease of cleaning… Read more ·  3

are the outstanding features. The cooktop is so easy to clean and sleek against our black granite cooktop. There are no fiddly trims or anything to catch spills or pans. The high cooking temps are great for chips.

A shocking SMEG experience – We purchased this induction back in Dec 15 and installed in March 16. SMEG have been out to our place at least 10+ times (and failed to show up as many times). We have had issues from the noise coming from the cook top through to malfunction on half/all of the 5 cooking areas. I can't help feeling that the service people that SMEG send out are… Read more

between a rock and hard place - they say the right things then we never get a resolution. My recommendation on my experience do not go near them.

Love it – I am a serious cook and have used the whole gamut of cooktops. This Smeg 90 cm induction is my favourite. It’s responsive, slick to use and so easy to clean. It was a fairly major job to have it wired correctly but it is so worth it. There is room for my larger pans and saucepans. Induction performance is enhanced by great quality cookware and this cooktop deserves the best.  Show details

Disappointed in the quality of the glass top – I bought this model at the end of March 2015. It was great, cooked well and fast with the boost function. Only 2 yrs later the glass cracked with the smallest tap of a spoon? I can't believe this as I've had other brand glass cooktops and I've never had this! $3000 for this... ever so disappointed. Too much money to spend for only 2 yrs :-(  Show details

First Impressions – Purchased yesterday this Induction Cooktop, and is my first depatrure away from Miele appliances in some 30 years. I know i am probaby nit picking, but when you spend some $3000, you would expect a better user manual. The manual, especiallty the installation section looks like it was written by a 10 year old, then shoved through a Google… Read more

translator for English.

Once again, i know i am being pedantic, but first impressions means alot to many people.

Message to SMEG:

Get someone to rewrite the manual, who understands proper English and Grammar.

Glass top cracked – Hi Just wondering how to rectify broken glass in cooktop. This is my second smeg cooktop and both have broken(not through misuse). I do love the product but two out of two I'm thinking of changing to another brand. As paying almost $3000 after saving up for it then breaking another top not sure I should continue with Smeg. Any recommendations for either replacing glass or purchasing another brand? Regards  Show details

Not as good as it advertised – We bought this induction cooktop when we first moved into our new house few month ago. It works fine until we had a problem and we got a new replacement after that. However, we begin to notice the induction cooktop wasn't working properly. The left zone used to heat up really quick but it failed to do so after the replacement. The middle zone… Read more

became even worse then it wouldn't even heat up when we were using one of the left or right zone. The on/off and power button became very insensitive. We will have to press many times to get the power that we want. It wouldn't respond really well. So we called good guys and they send a technician over but when he came in he was complaining about the cookware that we used wasn't the right one. But we were using the exact same one before, and he insists that the cooktop replacement was a new one. I was really disappointed at the technician that he can't help us with the problem. We hardly cook but when we cooked we are quite frustrated at the problems. We spend heap of money on this induction but the induction cooktop doesn't even work properly. After all, think twice before you buy SMEG induction. Sometimes expensive doesn't guarantee good product.

An absolutely excellent cook top – I was wary of getting an induction cook top. Most people I spoke to had only bad experiences however I decided to give it a try anyway. The Smeg SA 195 has been a dream, easy to use and amazing response to control inputs. I have previously had gas, ego hotplates, ceramic cooktops and the old fashioned coils, none of them were very satisfactory,… Read more

being variously slow to respond to changed settings, unable to generate much heat or unable to achieve a slow simmer. The Smeg has been excellent in all of these functions. The boost function is brilliant, a 6L pot of water boils within 5 minutes from cold start! It was also a very easy proposition from the installers point of view, needing very little allowance for ventilation. After 3 months, I am extremely pleased with the decision.

Regret buying this cooktop – Do not buy this cooktop!!! After this cooktop was installed, I began to notice that there was a problem with the middle cooking zones. If I had the left zone & one of the right zones turned on, the back middle zone would not work at all. If I turned the back middle zone on by itself, it would work fine, but if I added a frypan onto the left zone,… Read more

the middle zone would stop working, but only if the frypan was sitting directly in the middle of that zone. If I moved the frypan to the left, off centre of the zone, the middle zone would start working again. So I contacted Smeg & they sent a serviceman to inspect my cooktop. As he was walking into the kitchen, he asked me if I had the instruction book. Although I thought that was a little weird, I got it out of the drawer & he then stood there going through the booklet while I explained the problem with the cooktop. You would think that a Smeg serviceman would know the Smeg products that he is supposed to be able to service, but apparently not. I told him that I could demonstrate what was happening, but when I started to get my induction compatible Bessemer cookware out he became insistent that my cookware was the problem. Even though he got out a gadget that confirmed that my cookware was induction compatible, he was still insistent that it was the problem. At this point I became quite dismayed as he seemed totally uninterested in my demonstration of the problem with the cooktop. He wouldn't give me an answer when I asked him why my cookware worked just fine on the middle zone until I tried to use the left zone, he simply said that he would fill in a report & I should wait to hear from Smeg sometime during the following week. He also advised me that if I wasn't happy with the cooktop that I could return it to the place I had purchased it from & they would be obliged to give me a refund!! I have since been advised that Smeg intend to take no further action regarding this fault. I am totally stunned & disgusted with their worthless warranty service.