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Smeg SFPA7395X

Smeg SFPA7395X

MPN: 35917156
3.7 from 3 reviews

Good oven but misses being great

First the bad. The controls were designed by a deluded person who was once scared by a computer. The 'knobs' are essentially joy sticks where you have to navigate through menus each time and none of the settings get memorised for next use. Irritating not a problem. It has to be noted SMEG is not alone in perverse controls.

The racks and telescoping side rails need to be removed for a pyrolytic cleaning cycle. The Americans got past this decades ago. Easy to remove but inconvenient to replace and the side rail units have squared edges on round structures that can, will, and do scratch the oven interior if not properly aligned for re-insertion. How hard would it be to round and polish them?

The spacing between the 3 non-adjustable shelf heights does not always work to use 2 levels simultaneously. A previous model apparently had 4 non-telescoping rails spaced better.

Some of the settings take inordinately long to pre-heat. The 'solution' is to use fan forced or supercook to preheat and change to the desired cooking mode; that requires a 5 second press of the control to cancel that mode and then navigating to the desired mode, resetting the temperature, and (re)starting it.

If the door is opened or ajar when a pyrolytic clean is started it shows an error code 4 after a few minutes and cancels the clean. How hard would it have been to display 'door open!'? You only need to experience this once to learn about the error code, but to me it shows a lack of maturity. Again SMEG is not alone doing such things.

Now the good parts. Very pleased with the quality of meals I have been making. Surprisingly good in fact.

The door has 4 glass panels and the oven blows air between the innermost panel and main door panels to keep them cool. That inner panel snaps off easily for cleaning, a nice touch.

The door comes off and reinserts easily for cleaning.

The service company (who I needed) were excellent and SMEG themselves very responsive and helpful to questions, perceived problems, and real problems. Big tick all around for customer support. They also have showrooms in the capitals, offer cooking classes and so on as well as displays of all their products. Good experience visiting.

The cool down after use includes a bar graph of relative temperature on the display. It takes quite a while to cool down indicating it is very very well insulated.

We find the operating fans unobtrusive although a Choice test called them out as being loud on the cleaning cycle. They might be louder than some but are not at all loud in our kitchen.

Notes, it is a non-standard 70cm wide, the door is not vertical when closed but about 95 degrees from plane not 90. The latter has to be considered during installation as it is a few mm sticking out at the door bottom.

Overall we are pleased with the purchase and after 2 months regular use the only real nit is the need to remove the rails and racks for a cleaning cycle. The controls get some profanities aimed at them but they work OK.

Date PurchasedNov 2017
1 comment
At 4 months on I have become quite fond of this oven. The biggest negative remains having to remove the rails and racks for a cleaning cycle; clearly a pain. We have become accustomed to the controls although they could have been designed to be more user friendly in many many ways.

Clicking noise

Recently purchased and love the oven. Great for cooking variety of food, good at various temperatures & works well multiple times throughout the day. However, now has a clicking sound while cooking which is quite annoying. Cannot ascertain the issue for it to stop. Happens at different temperatures & different settings. Appreciate some help.

Date PurchasedJun 2017

Like it but long time to preheat

I like the oven as it is quiet and looks great BUT it takes a very very long time to preheat. Over 1 hour to get to 220 degrees which is obviously too long. Hopefully someone from Smeg will contact me so we can discuss if there is a problem.

Date PurchasedJan 2017
2 comments
Dear Peter D, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at steve.cullen@smeg.com.au with your address and contact details. Once I have this information I will be in a position to have someone give you a call to ascertain if there is a problem. Regards, Steve CullenWe had a faulty fan in this unit which caused the issue. The service team came and replaced very promptly and now it works well. Customer service is excellent!

Questions & Answers

Hi I have SFPA7395X and it is coming up with error 5, This was after cooking and there were sparks coming out of the fan area, any help?
2 answers
Sparks with an error code? Have you thought about turning it off at the breaker/switch for safety and calling SMEG support when they reopen?Not too sure, I reckon its a faulty fan unit but would ring Smeg customer service direct they are usually very helpful.

I am considering buying this oven rather than an Ilve. What is the highest temperature for this oven? Regards Leigh
3 answers
280CHi Leigh, The highest temperature is 280 degrees. Regards Smeg Tech Support.As they said above Leigh

Have had this oven now for only a few weeks. Have used it twice. Went to use it today and noticed that the clock display was blank. No tripped fuse and oven light still goes on but clock panel blank. What do I need to do please? Is it faulty?
1 answer
Hi LoisC, From the sounds of it, you have an issue with display. Please contact our Service Department on 02 8667 4833 to arrange a service call. Regards, Smeg Tech Support.

Details

SFPA7395X
Price (RRP) $5,290
Oven FuelElectricity
Type Convection
SizeSingle
Capacity90L
FeaturesChild Safety Lock and Pyrolytic (Self-Cleaning)
Colour / Finish Stainless Steel
Dimensions 597 x 698 x 566 mm
Manufacturer Warranty2 year(s)
Release dateNov 2014

Download manual
  • MPN: 35917156
  • GTIN13: 8017709207519

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