You would think this day and age we live in you would receive quality when buying a big brand like SONY. This TV is junk it will be the last time I buy anything Sony. Won't connect to the internet we have done all the trouble shooting we can!
Not a smart TV. Can’t add apps. Syncs well if you have Sony sound. Terrible for sports and any level of gaming. All pixelated around players heads. It’s like it’s barely SD. No processor. Normal speakers a joke. Strange picture and colour quality. Will be asking to return tomorrow. I’ve had it for less than 24 hours and changed the settings. To use it with Apple TV, you need to set it to HDR screen setting only,so forget cinema etc.
Purchased in April 2021 at JB Hi-Fi Retail Stores for $1,190.00.
Faulty from day one. Sony WILL NOT honor the warranty.
As other have reported it is very clumsy to use as a smart TV I'd be Prepared to put up with that but as it was bought for my mother it is impractical. The problem is that it has been " Jamming up " since day one. Just stops responding to any command from the remote control. Sony just kept giving me the run around. I must have spent an hour on the phone with them asking me to try this and try that. Then they sent me an email with instructions asking me to reload the software or whatever to no effect at all. Then they just ignored my fur...ther requests for support. I would have to harass them with emails and they'd eventually answer and make more promises. Would not return calls as promised. At one stage they asked me to purchase a new remote control to see if that's the problem ! So my 92 year old mother has to constantly get up, turn the TV off at the wall and back on as per their advice. The last communication I had from them was to inform me that they had made me a priority. That was six weeks ago on the 14th of December.
Purchased in August 2020 for $899.00.
DO NOT BUY
Absolutely massive disappointment. The picture etc is ok, but I DO NOT consider it a SMART TV - the user cannot add apps or remove apps – it is set by Sony – it simply plays pre-loaded online. So is it REALLY a SMART TV??? Went back to Sony to complain but apparently it is working to spec - no "hey sorry, let's work something out to keep our important customers satisfied" etc just did not want to know about it - proving ever more that they know it's a lemon and need to stay sold...
It is the 3rd TV (1 x 2015 32", 1 x 2019 43") and this is just the same App"system" as the others - so I didn't even need to "upgrade" in the first place apart from the 4k upgrade and the larger screen size.
Over all - MASSIVE Disappointment.
Purchased in December 2020 at Sony Online store for $899.00.
Great tv with good picture and sound
This TV has very good picture quality i got it for gaming on and sea of thieves looks amazing but you would need to tweak the settings a small but to fix some things and gaming its ok but the picture is so clear that it makes things look bad ish but if not used for that the tv is amazing, with its tech to make the picture more clear for normal tv its really nice. note that the brightness isint super amazing and does reflect quite alot.
Purchased in November 2020 for $1,040.00.
I bought this tv & only a half day in & it's aleady stuffed!! As the days passed it got worse, am returning it for an LG or Samsung. Never again Sony!!
Purchased in November 2020 at JB Hi-Fi for $1,300.00.
Totally brilliant you pay more for the best quality
The colours are incredible the black is very deep black. The detail is unbeatable. I have extended maximum JB Hi-Fi warranty. My partner has the 55 inches Sony Bravia she bought at the same time. Both units operate without any problems. I am a Cinematographer and would not use any other brand of TV . Also I always by full extended warranty with all appliances I purchase.
Purchased in June 2018 for $5,300.00.
We love our new 55 inch TV. The picture quality is absolutely mind blowing. Television was delivered in perfect condition. The initial set up was what one would expect from new modern devices. It's all pretty easy to get started. Overall I'm exceptionally satisfied with this TV
Purchased in July 2020 at The Good Guys for $1,400.00.
The reviewer stated that an incentive was offered for this review
The TV is a great product with a reasonable price. Although there was some problems with the original mother board, Sony took immediate action to order a new board and fixed the problem in a timely manner.
Purchased in April 2020.
Will never buy Sony again
Terrible TV. It doesnt do the one thing I brought it for Foxtel. App is out or date. sony refuse to rectify the issue. When Sony do deals with Foxtel to put apps on their TV's they should work on all formats of Foxtel. Misleading and not fit for purpose and Sony refuse to rectify the issue. You cannot download apps from the Google app store. horrible. This is the last Sony I will buy and I have been buying Sony exclusively for sound, phones and TV for 20 years.
Purchased in April 2020 at Sony Online store.
- KD-65X7000G (65")
A TV all about compromises
This is the cheapest 65" TV in the current Sony 2019 range and there are reasons for this. This is not an android tv and does not come with a full play store of apps to install. The majority of apps installed are designed to just work. Netflix and Youtube work great. The upscaler for free to air is the only thing that has stopped me returning this TV to Costco. Even SD channels are watchable and for a 4k tv that is impressive. Image quality is really good and colours are very vibrant. Hooked up to a suitable chromecast the tv will perfor...m well with google home commands. The inbuilt speakers work well for day to day use. Now the compromises. The usb ports aren't powered on standby so the chromecast won't switch on until the TV is on. TV recording is available but live pausing is not. If live pausing worked I would give a whole extra star. The USB ports would not work with my 2.5" usb hdds. They don't supply sufficient power but will work ok with a USB thumbdrive. There is no bluetooth for audio or control. There are no phone apps that can help control the device. There is limited network media capability. Wireless Screensharing is pointless as it forces you to connect to its own wifi and therefore lose the devices's internet so its only capable of sharing local media. EPG does not retain and seek future program information so relies on you to visit the particular channel before the data updates. ARC does work but commands don't work consistently even with a Sony home theatre unit. Volume should override to home theatre but instead runs volume adjustment on both tv and HT. Other that the better image quality and screen size, I still prefer my 5 yr old 55" panasonic which did everything right. If you just want a tv that does most of the basics right and you don't care about connectivity options this will work just fine.
Purchased in May 2020 at Costco ACT, Canberra for $980.00.
Would never buy a Sony TV again
Have been a loyal Sony TV person my whole life until a couple of years ago - I bought this to replace another that died 3 months out from the warranty period and Sony wouldn't budge. This TV has never been right - TV guide continually drops out. Doesn't turn on spasmodically. Won't read USBs or alike. Unreliable product and pretty average picture compared to the Samsung. We contacted Sony as instructed to do so by JBHIfi who didn't want to know about it either and Sony were no help for the second time so never again. They make it the process...so difficult and convoluted that I have better things to do with my life than dig out receipts from 2 years ago (they wouldn't accept a bank statement) as proof of purchase. It went out for hard waste and we bought a Samsung and have never looked back. Much superior product and Sony aftercare leaves a lot to be desired. The warranty is good for nothing and there is a reason it expires after 2 years.
Purchased in February 2018 at jbhifi for $1,600.00.
Sold a pup
I went to to the Good Guys Port Macquarie to buy a $1295 65" Android Sony TV. The salesman told me it was $1245 so I was happy that it was cheaper than the other retailers. I bought it on the spot and had it up on the wall inside an hour.
It wasn't until I did some research on the apps that were available for this TV that I found out I hadn't bought the Android TV I wanted. In fact the Good Guys website doesn't even list this TV so I'm guessing it is older stock that they wanted to shift and the salesman saw me coming.
It's a Linux TV and has ...
Purchased in December 2019 for $1,245.00.
Questions & Answers
can you add apps to this model and is playstore built in
Good guys sold me the TV telling me it was fully Android and that you can get apps. But no you can not! No play store.
Yes, as Scott says. Suggestions that it is full Android are not correct. I think the model's no longer in production. It hasn't received good reviews as far as features.
Thank you will look further
|Category||4K Ultra HD TVs||4K Ultra HD TVs||4K Ultra HD TVs||4K Ultra HD TVs|
|Type of TV||HDR Compatible and Smart TV||HDR Compatible and Smart TV||HDR Compatible and Smart TV||HDR Compatible and Smart TV|
|Number of HDMI Ports||3||3||3||3|
|Number of USB Ports||3||3||3||3|
|Weight||9.7 kg||11.9 kg||15.4 kg||20.5 kg|
|Dimensions (without stand)||570 x 970 x 57 mm||645 x 1101 x 57 mm||721 x 1241 x 79 mm||845 x 1463 x 80 mm|
|Dimensions (with stand)||630 x 970 x 260 mm||704 x 1101 x 260 mm||785 x 1241 x 336 mm||909 x 1463 x 336 mm|
|Manufacturer Warranty||1 year(s)||1 year(s)||1 year(s)||1 year(s)|
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