Sunbeam Ellise Stainless Steel Frypan FPM9000SS
VerifiedMPNs: 829570 and FPM9000SS3 reviews
Contacted Sunbeam but sadly no response. Purchased two days ago. Box was in good condition. One side of the appliance is riddled with manufacturing dents. For an appliance costing nearly $200 this is unacceptable. Such a heavy appliance to return. Will update if Sunbeam contacts me. Two attached videos.
Sunbeam has made further contact. They have offered a satisfactory resolution.
Hi BuyGeorge, Thank you for sharing your experience and for the update. We're sorry that your appliance did not arrive in the condition you expected. We appreciate the opportunity to review the issue and work with you toward a resolution.
We're pleased to hear that our team was able to assist and provide a satisfactory outcome. Thank you for keeping your review updated, and we hope you enjoy your Sunbeam appliance moving forward.
Thank you, Sunbeam Customer Care
The Sunbeam stainless steel electric frypan is manufactured very well. It has a double layer of S/Steel for even distribution of heat. The 6Kg weight designed to keep the even temperature. The temperature dial could have been better designed with larger nodules but overall the glass lid and stainless steel grid can be used for roasting. I am pleased to have purchased the Sunbeam frypan. My last sunbeam frypan lasted Forty years.
Hi Panasonic Inverter, Thank you for taking the time to send us your valuable feedback. We are glad you enjoyed our product, and we appreciate your response.
Thank you, Sunbeam Customer Care Call us at 1300 881 861, from 10:00am to 6:00pm - Monday - Friday AEDT.
Useless thermostat on Sunbeam Elise Stainless Steel Frying pan – I needed a new electric frying pan because my 50 year old Sunbeam aluminium one had finally "given up the ghost". Non-stick fry pans coatings flake off fairly quickly, and safety of the coating is questionable, so I opted for a stainless steel one. The only 2 on the market are Sunbeam and Breville. Sunbeam Elise looks more robust, and despite the reviews of hard-to-control thermostat, I decided to purchase one, as neither pan had particularly good reviews. There are 2 major faults with the Sunbeam Elise (1) the thermostat is useless........no temperature markings (as per the old one mentioned above) and min, med. max with a couple of markings in between each one is a worse than useless "setup"; full on, is way too hot for anything; medium mostly burns (any food stuff), and minimum does not cook anything. I am constantly turning heat up and down for the whole cooking time. (2) the lid seals in the steam generated in the pan too effectively, so that vegetables steam, rather than roast. (A variable vent, larger than the pitiful hole in the lid, might help...as per the old aluminium lid...and yes, this would be an engineering challenge in a glass lid!) One cannot leave the lid totally off when frying and roasting, as too much "spitting" of hot oil occurs, which is dangerous. And as part of point (2), one cannot prop the lid in a half open position, as per the old aluminium one. (the glass lid would be too heavy and there is no "prop" mechanism provided).
Purchased in for $189.
- Even Heat Distribution: No
Jennifer W, Thank you for taking the time to share such detailed feedback on the Sunbeam Elise Electric Frypan. We understand your concerns around temperature control and lid design, particularly when compared to your long-serving previous model.
Your comments regarding the thermostat markings, heat regulation, and steam retention have been noted and will be shared with our product team for review. Feedback like yours is valuable in helping us improve future designs.
Thank you, Sunbeam Customer Care
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Sunbeam contacted me. They have requested further information. I will update this message & report on the outcome reached.