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After 2 years or very infrequent use it won't seal.
I paid $249 for this top of the line model (at the time) and unfortunately after limited use (4 or 5 times a year), the seal has a break somewhere and it won't seal properly. I know it only has a 1 year warranty but at this rate I'd recommend buying a cheaper model (around $100) and at least you can replace every year (if you had to) and be in front. I would not recommend the Sunbeam based on my experience.
Stopped sealing after a couple of years and Sunbeam says it can't be fixed
I bought a Sunbeam Foodsaver Vac780 and now it won't seal all the way across; it leaves 1cm unsealed. I thought I could purchase a new part or take it to a repairer but Sunbeam say there's nothing I can do but toss it out. It lasted 3.5 years with minimal use and now it is totally useless. I hate the environmental implications of companies who don't create products to last and then don't even make sure they can be repaired.
These machines are a waste of time and money. Don't buy one.
I have had two of these machines so far, the first one did not vacuum any air out of the bag, and the bags keep splitting when you cook them. Took it back to where I bought it from, and they replaced it. Ok so one problem, and they replaced a faulty machine, great. Got the second one home and same problem, bags keep splitting, and the vacuum part does not work. I have wasted 7 frozen meals so far because of the bag splitting while cooking. It is so frustrating after spend ing the time and money cooking these meals to have them break into water and being destroyed.
I will never buy a sunbeam appliance again. This one is going back to get a refund.
Unreliable waste of money
We produce our own food and rely on vacuum packing so bought foodsaver V8000 to back up our old one (diff brand 7 years old), so it sat in the box 15 months before it was first used and has now been in intermittent use 4 months only. It's wasteful of rolls. I've never had a vac packer that sacrificed 3cm at the top and bottom. 3/4 times it's used, it doesn't sense the bag being inserted and you have to do it again and again. Now it wont vac all the air out. The little blue progressive light just jumps from one to five and it seals while the...re's air left inside. Pointless exercise if everything is going to dehydrate and get freezer burn anyway. No defect in the bags, no dirt on gasket. Just a useless, expensive piece of machinery. Don't but it
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Why do they lie?
Like others here my foodsaver just stopped sealing bags (although it can still do canisters so the pump must be ok). Advised by Sunbeam that it's probably the gasket that needs replacing. They give you referrals to service agents while knowing full well that there are no replacement parts and they have been on back order for six months. Then they reply on this site saying of course you can buy them. It's a lie and they know it's a lie. I'm looking for a non Sunbeam replacement.
Total waste of $350
I bought this machine 3 yrs ago and only used it for the first time 3 weeks ago - when I went to use it again for the second time last week it was dead NO power NOTHING!! I rang sunbeam they said they CAN'T be fixed? And onc e the powers gone thats it!! But they said sorry! I will NEVER buy one again and I wonder does the power cut of as normal at 3 year mark? Complete waste of money!
Awesome, does a great job!
Seriously cannot remember when I bought mine I guess 6-7 years ago. I buy in bulk and then freeze steak, chicken and fish. I've also used it for homemade bacon and sun dried tomato. I usually use the cheaper ALDI rolls when in available and Sunbeam in a pinch. I don't use it enough and I recently thought about picking up the marinade unit thinking it might also be good for pickling.
Easy to use
Love that this item is easy to use. The pen holder included is a nice addition. As well as the inbuilt cutter. Overall this product looks great and is easy to use. Would defiantly recommend in the future. Words displayed in lights across top may be a little small for some
This machine is a disgrace. I have battled with it for the last time and will never buy one again. It fails to seal the end of the bag, continually just vacuums without dealing and has to be left for about three minutes between bags (on the odd occasion I can get it to seal). Bought to do fish, never again.
Do not buy this product! A waste of Money!
This product does not seal well. It does not have enough power to create a decent vacuum and once sealed it leaks. I have just gone to my refrigerator and have seen that all my steaks, roasts and mince that I sealed have gone off! Only good for dog food at the very best. This is after 1 week only! I have used vacuum sealers before, followed all instructions to a tea and this unit is complete rubbish! Warning - Do not buy.
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What are they doing
My son has the smaller model for which he paid the same as me 3 years on he has had not moments problem during the time he has had it.Indeed last Monday 2/1/17 we cryovaced 50 bags of fish fillets non stop.
I have had my unit for approximately 18 months and have done some 150 bags or more and love it.
My fishing club has two of the expensive Italian units and they perform no better,both the Sunbeam and the Italian units dont like too much moisture so dry things off before vacuuming or you are courting disaster.
Buying cheap bags is also fa...
Been OK but didn't seal OK once or twice
I have sealed and frozen some meat and it seems to have worked fine but did have a problem with sealing one time -- just would not seal. I have not used it a lot as only use when I want to keep stuff for a long time -- as the bags are NOT CHEAP I am not sure of the month
-- this would not summit till a put the month in though -----I bought it but it was 2016, will add to this when I have used it more.
what a waste of money
bought so i can seal some aged steaks to take interstate for xmas sealed first 2 bags brilliantly then couldn,t produce vac seal due to the seals fitted, took seals out put back in managed to seal 1 more bag then that was it, obvious problem is the seals around vacuum chamber. DID SUNBEAM ACTUALLY GIVE THIS A FOOD CHECK/USE PRIOR RELEASING
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Failed after about 10 uses
I used this model sparingly over 12 months and it then stopped sealing properly just after warranty ended. Contacted Appliances Online as the retailer who wouldn't help but then spoke to Sunbeam who kindly offered a full replacement because the item was just outside the warranty period. Good on you Sunbeam - that's customer service. 5 star for Sunbeam Service - 1 star for the unit = 3 stars overall. Hoping for a better result on the replacement.
Wow, I've just read the reviews! No one is happy with FoodSaver. I have a series of parts that don't fit, hose ends too big or too small, jar sealer tops [two purchased this month] that don't seal lids onto jars.
Every FoodSaver ad for the jar sealer top shows a hose attached to it but the hose doesn't actually come with the top and there's no mention of the hose being included or excluded in their advertising. You're left to find out when the item arrives without a hose.
The bigger issue is the hose is the only one they have to se...ll and those hose ends don't fit into the jar sealer tops or into the machine portal. I tried a friend's newer FoodSaver with retractable hose and it didn't seal the jars either. I ended vacuum sealing jars in FoodSaver bags. There's lots of instructions on FoodSavers websites on how to use their equipment. Seems like FoodSaver wants the customer at fault but I've used these machines since Tillia owned the business and longer than the people writing for FoodSaver. FoodSaver is presenting an un-co-ordinated line of products to the public. Instead of the standard quality product, there are bits and pieces being marketed, which may or may not work with some or none of their vacuum sealers. A disappointment for sure from a company that was top of line. Yours truly, Wendy E.
My first food saver I bought hardly used after 6 months it no longer sealed.. I didn't keep receipt, I rang a sunbeam repair place they said not worth fixing buy a new one, then we just purchased a new one worked brilliantly for 10 mins!!! Now this won't work either!!! Huge waste of money!!
I have seen so many positive reviews for this and was so excited to be able to get a good vacuum sealer. I have had mine for close to a year now however it has spent all but one month in storage while I try in vain to find my receipt to return it. On the third time I used the machine, the switch fell off and I have not been able to operate it since. It didn't to break but it seems the glue has melted which has rendered it useless. Really disappointed and still going to find my receipt as it was not cheap to purchase
- Verified purchase
Buy an Aldi one instead
Lasted 18 months then died. Doesn't vacuum anymore. It works sometimes but it won't suck all the air out.
Sunbeam didn't offer much help because it was out of warranty.
The Good guys said I should have bought the extended warranty. I shouldn't have to pay more, the product should just work.
My previous one was an Aldi model and it outlasted the sunbeam at a fraction of the cost.
Would have expected more from a $300 machine.
Cannot live without this one
Without doubt the best i have seen. No issues. Rolls could be more economical. I use my unit at least weekly and package a number of items each time. As a single i package meals which i pre freeze in SQUARE containers. Almonds and walnuts which i freeze. They keep well. Chichen in serving portions. Cheese keeps for ages in fridge when vacpak. Salt beef for pasterma ages beautifully. Smoked cod which i insist comes out of freezer at shop. Coffee. Whole fish. Also good for storage like a door lock keys and screws. No freezer burn. No wasted space...in freezer. Extends life of dry goods too like covature chocolate blocks. Vanille bean pods. I make sleeves then put a whole chilli in each sleeve and pop in freezer. No prep at all. They keep and slice while frozen and cook perfectly. I could go on. Like i said this one i cannot live without.
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Questions & Answers
Does the zipper bags work with the camping version Foodsaver
Hello Kerry K.,
The vacuum seal zipper bags need a hand held sealer attachment.
We now have VS1190 FoodSaver Handheld Vacuum Sealer, which would be a great buy for those quick zipper bag seals or container vacuums. Read more about the VS1190 FoodSaver Handheld Vacuum Sealer here: https://www.sunbeam.com.au/FoodSaver-Handheld-Vacuum-Sealer.aspx
Hi I have a VS4500, had it about 6wks now. The problem is all of a sudden it wont vac and seal. It sucks the air out of the bag but doesnt stop and seal it! Im having to press the seal button but that lets a bit of air back in. It will seal to make a bag. Im confused!!
Contact Sunbeam. It took longer for mine to do something similar so I was outside the warranty period. They don't have many options for repair (which is environmentally very poor) but I suspect they will replace it for you. It does seem to be a design flaw.
We're sorry to hear about your experience. Please do take it back to the retailer you purchased it from and request a replacement. All Sunbeam products have a 12 month replacement warranty to ensure customer satisfaction.
Why are the foodsaver boxes so hard to open once the air has been released very hard to remove, not like the video they just lift off
To ensure that your food stays fresh for longer the Foodsaver does suction the lids on tight. I find that the easiest way to open the lids after the air has been released is to slightly lift each corner instead of pulling hard from one corner. Give that a go and hopefully you'll be able to free your fresh lunch with less effort.
I have the free containers from New World that work on the same process and once the air is released the lid comes of just like your videos So I would assume that this being a machine that does the same thing the lid should come off exactly the same, I have tried what you have said and it still to hard to remove.
Have a look at this ad, they show the best practice in how to open the container. As you can see at 12.27 minutes into the video, the beat way to open is holding the container close to you and lifting from the opposite corner to you.