1 review
Tastes and smells like plastic, and can’t get rid of it, tried cleaning with vinegar, very disappointing. Going in the bin and pulling out the old stainless one I have had for 20 years.
Ha, Sunbeam contacted me and asked for a video of said problem so they could assist me with my problem. So I suppose I’m going to have to make a video of me pulling a face suggesting that the boiled water has a weird taste and smell. These people need to actually read what people’s grievances are, because obviously they don’t.
Hi Matt N, Thanks for your feedback. We have responded to you via private message regarding this matter. Please check your messages and continue the conversation there so our Consumer Care team can assist you further.
Thank you, Sunbeam Customer Care Call us at 1300 881 861, from 10:00am to 6:00pm - Monday - Friday AEDT.
Rather just buy another new kettle then jump through Sunbeams hoops, I can tell you this though. It won’t be a Sunbeam!
Hi Matt N, We are sorry to hear that you are disappointed. We genuinely wanted to assist and requested some additional product information to help us investigate your concern and determine the appropriate next steps. If you change your mind, our Consumer Care team will be happy to assist further.
Thank you, Sunbeam Customer Care Call us at 1300 881 861, from 10:00am to 6:00pm - Monday - Friday AEDT.
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Hi Matt N, We understand your disappointment and apologize for any inconvenience that this may have caused you.
Please send us a private message with your contact details, so we can contact you directly and help you with this matter further.
Thank you, Sunbeam Customer Care Call us at 1300 881 861, from 10:00am to 6:00pm - Monday - Friday AEDT.