2 reviews
First camera died after 1 month Swann make it hard to get warranty – First camera died in 1 month from new. Swann making it very hard for warranty. Should have learnt my lesson after the poor service on the Wi-Fi cams. Stay away from Swann they say they are a high end product when really they are cheap stuff with no service or support!
Purchased in at Amazon.
Not for these it has not. That RMA was for Wi-Fi cameras you finally admitted wee faulty and replaced. Your support team closed my ticket for these cameras.
Great Quality and Features for the Price – This is a system that includes the DVR (DVR-4680) as well as 8 cameras (PRO-1080SL) as well as all required power / BNC cables and mounts required to fully install it out of the box. The system is all 1080p quality and whilst there are better 5MP and 4K systems out there you will certainly pay for them. The system seems old school with analog connections to the cameras and a power supply to each camera instead of IP cameras and POE, but sometimes old school just works. It certainly does enough.
I think the word 'enough' really sums up the system - the quality of the image is enough to identify faces, local storage hard drive is enough to last for a week, plus it has cloud storage and mobile push notifications as well.
The features I really like are the ability to ignore certain sections of the image, and to schedule record / do not record times for each individual camera - very handy. I also like the red and blue flashing lights to scare away intruders.
Also important is that you can walk out of the shop with this box and it contains every item required to have a fully working security camera system without having to go back to the shops (with the exception of a computer monitor, but who doesn't have one of them laying around?)
Whilst this is not a top of the line product, for the price it is an excellent product.
Purchased in at Betta for $598.
Thank you Andrew for your wonderful review. We appreciate it.
Kind regards
AU Customer Service
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Hi Mark, Upon checking our system we can see that a reply was sent to you by our RMA Co-ordinator (ticket 1732485) and replacement cameras have been dispatched as requested. We will consider this matter resolved, however if you run into further troubles, please use the existing email thread to make contact with us and we will assist. Kind regards, Swann Team