Synargy Brooklyn Recliner Sofa with Chaise
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“Poor Quality, very disappointed. After only 12 months of use, the sofa - seam split right at the edge of due to what appears to be a clear manufacturing fault. The claim was rejected just 22 days outside the 12-month warranty, without any proper investigation. Harvey Norman, as the seller, struggled to get a response from Synargy, and this outcome was purely Synargy’s decision. They chose the easiest way out instead of standing behind their product.”
Purchased in at Harvey Norman for $2,999.
Falling apart In less than a year. Stitching has come undone.Reclining mechanisms has broke. Save yourself $3699 – Looks great and is comfy Poorly made unfortunately Stitching coming unraveled in less than a year Wood in the base has broken due to recliner mechanism Avoid and save your self a lot of money and disappointment
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Sorry to hear you’ve not had a great experience with your Brooklyn suite. Sold new, the product comes with a 5-year structural/foam/mechanical warranty, 2-year electric and 1-year fabric – actionable through the retail branch you purchased from. Please get in touch with our team at customercare@synargy.com if you have not had any response from your retailer