Tass I.
Tass I.

How do I change my screen saver on my Telstra tv. I’ve gone through the settings but it just won’t change it stays on the same one. It used to have a few to choose from, but now it’s only got one

Benjamin L.
Benjamin L.

I have a big screen that comes up saying checking upgrade with buttons to proceed but it does not respond to anything I press on any remote everything else is fine it’s like it isn’t there but this thing is massive, can’t view the screen. It’s just unbelievably frustrating. I’ve tried updating everything but makes no difference. Can anyone help ?

Phil S.
Phil S.

Why does my Telstra box turn off when we adjust the volume ( using tv remote)

Graham
Graham

Can you remove radio channels?

Michelle T.
Michelle T.

How do I pause live tv? Every time I pause it, when I try to continue watching from where I left off, it jumps back to live. I can't rewind it either.

Kirby T.
Kirby T.

My Telstra box light keeps flashing and making it skip channels constantly

Hello Foxtel
Hello Foxtel  

It’s because Telstra TV hardware is terrible

Bruce J.
Bruce J.

no volume telstra tv

Tarah R.
Tarah R.

My channels have disappeared on my telstra TV bix hiw do I get them back

Wendy
Wendy

I have a telstra tv3 has been working came home today not working it just comes up get started as we work it with antenna and no internet. What's our problem?

zoew4.wyatt
zoew4.wyatt

Is there anyway to add new screensavers, I’ve only got two.

Vicki Green
Vicki Green  

Yes how can you add more screensavers as I only have the jumping Rogo sign

Michelle M.
Michelle M.

What settings do I use to connect a sound bar with a optical cord I only have sound on free to air. Will it work with Netflix etc

Robert J.
Robert J.

How do I reset time on mt telstra tv box 3

david
david

With Telstra tv when I watch live soccer on P+, the screen freezes while the sound continues. I have to reselect to get live picture back several times an hour. I have strong wifi and recent tv. Tried rebooting. ??

Bruce K.
Bruce K.

I have had and been using my telstra tv box 3 for 12 months, but the last couple of of weeks when I go to live tv the captions come on, while it is easy to turn off why has its started and how to stop it permanently.

Dissapointed
Dissapointed  

It's a fault in the telstra box that they refuse to admit as it will be software update.Sorry but I just have to keep turning off like you are doing. It's just typical telstra rubbish

Deanothfc
Deanothfc  

Yes I have the same problem amongst others. I spoke to Telstra and they are aware of the problem and have no immediate plans to rectify it. Telstra still want you to keep putting up with it until they eventually get around to fixing it. I have cancelled mine after only having for 2 months, it’s the worse set top box on the market!

steve j
steve j

telstra tv does only saves login details for kayo and catch up tv channels for a short time

steve j
steve j  

I meant to say I input at the registration / log in details for kayo , foxtel now and catch up tv channels and they are saved foe a week or so such that I can view then without redoing the registration but if not used for any longer I have to do it all over again so is there a way to save the login

Norm
Norm

I have a hearing problem. With the original Telstra TV I was able to hear through Sennheiser HDR 175 headphones. These do not seem to work with my new Telstra TV3. Is there a solution, because the new device is useless to me without the headphones/.

Rodney Jones
Rodney Jones  

I am sorry Norm, I cannot help with your question but if I find out I will get back to you.

Mike
Mike  

Hi Norm, have you tried using the Telstra TV app on your phone. You can pair the app with your Telstra TV over wifi and then listen to the audio from the Telstra TV through your phone using the "Private Listening" function. It works really well.

Debbie
Debbie

I was given a new Telstra TV box for free, as I have Telstra account for internet etc, I followed all the prompts to set it up, activated it right up to logging back into my account, then won't log back in, what am I doing wrong?? Thanks

arergzgamer
arergzgamer  

You’re doing nothing wrong it’s just Telstra.

Debbie
Debbie  

Thank you for your answer, I still don't have it connected up, to frustrating.

Shelly
Shelly

I have a telstra TV 2 - have connected it and cannot for the life of me get audio have everything else live tv, Netflix etc... Have troubleshooted Telstra website Returned the original got a new one and problem continues! Have disconnected and checked just tv audio is fine but when reconnect Telstra tv2 no sound!!! Agh! About to throw out the window! Any help I would appreciate

Martin
Martin  

Throw it out the window

arergzgamer
arergzgamer  

I agree with Martin

John R.
John R.

what sport is shown?

Fired Up
Fired Up  

Only those listed on our website

dave
dave  

no sport but a kayo sports app

daisyduke
daisyduke

will Telstra tv 3 work on belong network will you tube work on it

Barry J.
Barry J.  

No. Telstra tv 3 will not work on belong network will you tube work on it.

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