Reviewer Photos & Videos
I phoned thermomix Perth about getting some work done on my machine and wanted to drop it in. Seems that service has been discontinued and now i have to post it. Anyone else had that experience?
Purchased in October 2015 at Thermomix.
I use it everyday!
I think the TM6 is a big step-up from the TM5. So many new modes and the bigger screen! I love accessing Cookidoo straight off my machine rather than syncing up like I had to do with my TM5. It is expensive although Thermomix have a wide range of payments which is appreciated. Its definitely helped me gain confidence in the kitchen which I did not have before. I'm being adventurous and trying new recipes that are surprisingly easy with the Thermomix. I recommend 100%
Purchased in August 2020 at Thermomix for A$2,269.00.
- Thermomix TM6
- Verified purchase
Literally use it everyday now
I never thought I'd be one to get a Thermomix and I was weary of the 'cultish' sales system they had. But the TM6 is amazing! I've had it for a couple of months now and I use it literally every day. I've made so many things for the first time with it - yoghurt, eclairs, croissant. Things that I would've never made otherwise. Cookidoo is good but it could've been great if only they allowed you to program your own recipes/variations and if they allowed automatic translation of other languages. They advertise it as 60,000 recipes at your fingertip...s but it's really only 8,000 recipes that are in English so not really. But what I do like about Cookidoo is that they add new recipes almost every week, which is great. And the constant updates allowing new features is awesome too! Overall, I'm happy to give it 5 stars!
Purchased in August 2020 for A$2,269.00.
Can’t live without it
Couldn’t live without it. I’m a mum of 3 & work more than full time and even using the TM to help me remove skins from garlic is a huge time saver let alone the other things it can do. It has received a lot of bad rep coz of the TM31 model but then again, I owned one of those and had no problems.
Purchased for A$1,800.00.
I have had issues with the heating iv sent it in for a service, only to have the bowl returned badly pitted. The service was not great and I don't believe they are worth the money. EXTREMELY Unsatisfied with my purchase. And definitely would NOT recommend or buy another.
Purchased in August 2020 at Agent for A$1,500.00.
They put cookiedoo on direct debit and hope you forget... Don't be a fool like us... Don't subscribe in the first place and keep getting charged the ridiculous annual fee !!!
Not Happy. Terrible Service
I sent my TM5 back to have the Scales looked at as they had stopped working suddenly. I was told in an email that I had to pay $135 for the service fee. I had no choice but to pay, otherwise my machine wasnt going to be sent back to me. The work had already been completed. There is a fault in these machines, and we are all paying out money for something that isn't our fault!!!
Not enough for the price
Was going to buy it. But after exploring the Cookidoo app left very disappointed. If you wanna cook a recipe from specific country it will be JUST in the language of that country!!! No option to change the language! How? Why? Not cool! For this price??? Not gonna buy until they wont work on their app!
- Thermomix TM5
- Verified purchase
Warning, blew up and doesn't work
My Thermomix was hardly used, perfect condition.
Honestly used under 25x in total in no way did I get the $2000 value out of it.
While cooking rice, I hear a huge bang.
Ran into the kitchen... the lid has blown off and the hands were moving in and out.
now machine wont work at all with fault codes C160 & C144.
Luckily no one was injured.
Should really be removed from the market, this incident was terrifying
Purchased in October 2014 for A$2,000.00.
Makes life SO much easier
I was weary about buying a thermomix due to the price tag so I bought a secondhand TM5 still in warranty. Ever since I brought it home, it has been used every-day! WOW, does it make food prep/snacks easier. I bought a second bowl, blade set as i found i was always washing my 1 bowl. Much easier now that I have two!! Its easy to use once you get the hang but its all about trial and error. Cookidoo is amazing for recipes and so are the "Skinnymixers" recipe books (The Healthy Mix IV is our fav).
I would recommend to anyone! (I have 2 adults + 1 toddler in my family)
Purchased in July 2020 at FB MARKETPLACE for A$1,300.00.
Numerous problems in first 2 months
I bought a tm6 only 2 months ago. It has already had to be sent to the service center after it stopped working (which was annoying enough having to get it to the post office and pay for box and bubble wrap to send it off)and I have just received it back to have a piece snap off on first use. Having spent over $2000 this is ridiculous. For the short period it was working, I loved using it.
Purchased in May 2020 for A$2,269.00.
In love, makes my life easyer.
I own a TM5 and a TM6.
My children use the TM5 and love it. Its simple to read and guides kids through out the meal they are cooking.
I love the TM6 I find the big screen handy.
Cookidoo has so many meal options.
The Thermomix's are a big part of our house hold meals. From butter chicken to cupcakes and even a simple pasta sauce.
Purchased in October 2019 at Thermomix.
Use it every day.
I first had my TM31 from 2011. Upgraded during their cash back offer in 2018 to the TM5. I am very, very happy. It is my go-to cooking appliance in my kitchen. Recommend this machine to everyone; especially busy families and those wanting to monitor the ingredients in the foods they consume. I have also been known to make body scrubs in here as Christmas gifts to teachers.
Purchased in October 2018.
Appaling, unethical and expensive customer service.
I have now owned x 2 thermomixes. While I was disappointed to miss out on the upgraded version from TM31 to TM5 by a week, I understand upgrades happen. It was the approach of the company that stung as they obviously knew a new version was coming and didn't do a sale on the old like a car/computer/mobile phone etc.. would. However, I used my TM31 for a year or two before being offered an upgrade to the new model at a reduced price which I took.
All was fine, I have had a few issues with the TM5 that I wouldn't expect with such an expensive mac...
Purchased in March 2019 for A$2,000.00.
TM6 slow cooker it is not
I bought my TM6 specifically because it was being advertised as upgraded to a slow cooker. $2,200 later I found out that it not a slow cooker in any way shape or form. I made a recipe from the Cookie-do list and it came out like mush. The blades do not stop turning for 4 hours which is noisy, annoying and very distracting, it strips the meat to shreds and doesn't look anything like the picture. I have complained to Theromix that it's false advertising and would like a refund, that fell on deaf ears. I got a generic email back, so tried aga...in, again another generic email. Finally after about 3 weeks I got a phone call only to say that unless the problem is mechanical they don't have to compensate me. I even asked I they would give me the plate (that should automatically be sold with all TM6 - it sits above the blades to stop the meat from getting shredded) but they argued that I needed to pay for it. I had been considering being a demonstrator but after this episode I wouldn't have been able lie to my customers and convince them it does something it doesn't. Don't even try to make the spaghetti, it comes out like wet sand. All the sauces and watery and it is a big disappointment for me as I was so excited about my new slow cooker. As my daughter says, for that price it should wipe your butt.
Purchased for A$2,200.00.
I bought a thermomix a few years ago because of reviews that it was useful and well built. I found it to be very good as a food processor but I have not used the heat setting much as the foods I tried with it did not turn out well. Mashed potato was like glue and the egg custard and risotto were gluggy and unpleasant. The thermomix seemed very expensive for what was basically, a very good food processor with a heating element and scales. However, I reassured myself that it would be a lifetime product. A few weeks ago I started to have dif...ficulties with it and sent it to the Thermomix Service Centre. This in itself was a hassle as I had to be packed up very carefully and taken to a Post Office. The appliance was inspected and apparently, some liquid had got into the motor area. I have no idea how this happened as I have never washed anything but the stainless steel container and blades and I do not recall anything spilling from the container being over full. The cost has been $350 for repairs and postage. I consider this to be an appalling amount for an appliance that initially cost so much. My Zanussi stove had a 25 year warranty and this kind of guarantee would be more appropriate for thermomix given its initial cost- especially when it is possible to buy a similar product for one tenth the amount. In hindsight, buying it was a mistake. My powerful Kenwood food processor/ blender does as good a job except for heating the food, it cost a fraction of the price of the thermomix and it has not had any problems that needed service. I seriously considered not having the thermomix repaired but the initial investment was so big, I decided to go ahead. Still don't know if it was the correct decision as I have been using the Kenwood for all of the things I once used the thermomix and I have not missed it.
Purchased for A$2,000.00.
Put yourself 1st this time - Best decision you'll ever make
If I could give a higher star rating I would've. I was the own of a TM5 and loved it. Simply to use. Compact for my small kitchen. No standing by the stove to make sure there's no spillage etc. I was excited about the additional features the TM6 had and decided it was calling me. So glad she found her way home. I am loving it so much and expanding on my cooking experiences. I have an awesome consultant who is just a text away if I need any kind of assistance. You may well ask: What did I do with my TM5 now I have a TM6. I have one very lucky a...nd excited daughter. She to is loving it. She works very long hours in a kitchen. So coming home and having to cook dinner was not something she looked forward to. Now, she can have her thermie cooking dinner while she showers etc. Viola!!! Her husband has learnt a few things as well. Teamwork. So if you are teetering on making a decision, don't teeter anymore. The initial outcome $$ you pay will reward you in folds over and over again. When your TM arrives, take the time to sit and read the book. It gives you a great foundation of knowledge to built on. Then . . . play with it. Start with simply so you build your confidence. Use everything that is provided. It's so much fun. I LOVE IT and I'm sure you will too. Anyhow, I've told you my story. Please forgive me, I must return to the kitchen. Thelma Thermie is waiting for me. ENJOY & HAVE FUN
Purchased in April 2020 at My Consultant for A$2,275.00.
This machine is amazing cooks all recipes perfectly and has so many recipes. Little to no mess and easy to clean up. So easy to use. It an all in 1 machine.
Purchased in April 2020 for A$2,400.00.
Administration fee Rip off!
Purchasing our TM6.. I looked at the invoice and I couldn't believe a $50 administration fee!!! It's expensive enough that they charge you $50 for sending a couple of emails come on!! Buyer beware of hidden costs!!
Purchased in May 2020 for A$2,269.00.
Saved my love for cooking!
After our family grew with foster children and a child with high complex needs and cerebral palsy, my time was taken up and we found we ate more takeaway and I hated being in the kitchen. I had previously loved cooking and baking. We made the dive and got the TM6 and it has been a life saver! We are eating yummy healthy meals again and I have even made bread rolls and desserts I would never had made before.
Purchased in August 2019.
Questions & Answers
my lid is hard to lock in place and almost impossible to take off. I have changed the seals but problem persists.
From web comments, few answers to questions.... poor service. Also does this unit so only one thing at a time. Eg if I want to make soups and cakes at same time must I finish one before other can be commenced.
The machine is making a beeping noise.
Only the rotary blade seems to be working,
The scales, varoma, timer are not working.
Does the machine need to be serviced? Or is there something I can do at home.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.