Mum of 216
Mum of 216

Have you been scammed by this company? After a constant string of negative comments from customers, giving them a 2% satisfaction rating, it looks like the company has paid for a sudden surge of positive customer reviews. Note how many people have the word FAIR INCENTIVE next to their positive reviews.

Reply to the company on Product Review & take the opportunity to let others know about the FAIR INCENTIVE.

Do a Google search 'CONSUMER COMPLAINTS AUSTRALIA' and you will get the contact details for your state.

YUCHEN S.
YUCHEN S.

I try to add ecards into my google pay, it added in but when I try to tap it,it says need to verify again to able to use online, then I verify again by using cvv, then it shows unexpected error. Game over , help ¡

Ultimate Gift Cards
Ultimate Gift Cards   DM   

Hi there, Thank you for leaving this question. We are aware of an issue impacting our Ultimate Gift Cards recently, but it has now been fixed. Please try adding to your wallet again. If the issue persists, please reach out again. All the best, Louise | Ultimate Gift Card Support

Amy V.
Amy V.

Hi there,

Is your company in the business of fraudulently taking money for gift cards that don’t work? Because I bought a $200 gift card on 15 July for my best friend’s birthday present. She tried the link. It didn’t work. I emailed you a week later, submitted a form on your website, even called your Filipino call centre yesterday and was assured I would receive an email with a gift card link. NO EMAIL. I filled in the form today, again. NO RESPONSE. It is now more than a month later and you still have my $200, and I / my friend has no gift card. I can’t contact you. I call that FRAUD. So I ask again: are you in the business of defrauding people for fake gift cards? Or is your customer service just ABYSMAL? Or is it both? Serious questions.

Ultimate Gift Cards
Ultimate Gift Cards   DM   

Hi Amy, Thanks for reaching out. I'm sorry to hear you've had trouble getting in touch with us and accessing that gift card. I have sent you a private message so I can get your email address and look into this for you. Please respond at your earliest convenience. Louise | Ultimate Gift Cards Support

Mum of 216
Mum of 216  

After a constant string of negative comments from customers, giving them a 2% satisfaction rating, it looks like the company has paid for a sudden surge of positive customer reviews. Note how many people have the word FAIR INCENTIVE next to their positive reviews.

Reply to the company on Product Review & take the opportunity to let others know about the FAIR INCENTIVE.

Do a Google search 'CONSUMER COMPLAINTS AUSTRALIA' and you will get the contact details for your state.

Melody
Melody

Can not check balance on card. Rang the number you can not ring on a private number. Have I been scammed with my teens gift card.

Brooklyn
Brooklyn  

Nope you haven't been scammed! I thought I was as well but their system is just REALLY bad. I was able to check my balance once and then after that I couldn't access it. You'll have to contact them on external link  . They took about 3 business days to get back to me by email.

Blackhawk Network
Blackhawk Network   DM   

Hi Melody, Thanks for reaching out! You can check the balance of your card at external link  by following the prompts. If you aren't having any luck with that, please respond to this comment and I'll send you a private message with some further information. In the meantime, just as Brooklyn said, you can also contact our team here external link  All the best, Louise | Ultimate Gift Cards Support

Amy V.
Amy V.  

What is the point in contacting you if you don’t answer? Your service is so poor it’s not funny, and I am betting you know that. It’s all a scam. Don’t buy these gift cards!

Mum of 216
Mum of 216  

After a constant string of negative comments from customers, giving them a 2% satisfaction rating, it looks like the company has paid for a sudden surge of positive customer reviews. Note how many people have the word FAIR INCENTIVE next to their positive reviews.

Reply to the company on Product Review & take the opportunity to let others know about the FAIR INCENTIVE.

Do a Google search 'CONSUMER COMPLAINTS AUSTRALIA' and you will get the contact details for your state.

DeirdreA
DeirdreA

I live in Adelaide. I want to purchase some Adidas gear, but no Adidas stores in Adelaide (or Puma for that matter). Can i use my card if i buy Adidas gear at say, Myers ar another retailer. Or, would i have to buy these products online?

Blackhawk Network
Blackhawk Network   DM   

Hi Deirdre, Thank you for reaching out. Unfortunately, Myer is not a participating retailer, so in this circumstance you will need to head online for your purchases. Feel free to head to external link  if you have any further questions. All the best, Ultimate Gift Cards Support

Mum of 216
Mum of 216  

After a constant string of negative comments from customers, giving them a 2% satisfaction rating, it looks like the company has paid for a sudden surge of positive customer reviews. Note how many people have the word FAIR INCENTIVE next to their positive reviews.

Reply to the company on Product Review & take the opportunity to let others know about the FAIR INCENTIVE.

Do a Google search 'CONSUMER COMPLAINTS AUSTRALIA' and you will get the contact details for your state.

cheryl m.
cheryl m.

Can i use my ultimate gift card to buy vbucks on line

Blackhawk Network
Blackhawk Network   DM   

Hi Cheryl, Thanks for reaching out. You can exchange your Ultimate Gift Card for an eGift with XBOX, where you will be able to purchase V-Bucks, however we do not have any other gaming platforms available. You can see a full list of our products and their participating locations and retailers here: external link  All the best, Ultimate Gift Cards Support

My Voice
My Voice

On Home online cannot use gift card with personal visa card told best way buy a gift card for total amount - not likely going to report to Consumer Affairs

Mum of 216
Mum of 216  

After a constant string of negative comments from customers, giving them a 2% satisfaction rating, it looks like the company has paid for a sudden surge of positive customer reviews. Note how many people have the word FAIR INCENTIVE next to their positive reviews.

Reply to the company on Product Review & take the opportunity to let others know about the FAIR INCENTIVE.

Do a Google search 'CONSUMER COMPLAINTS AUSTRALIA' and you will get the contact details for your state.

Jacinta O.
Jacinta O.

Has anyone had success using this on the JB online website?

Karla
Karla  

No unfortunately. Bought the Home Ultimate Card and could not use it for online purchase with JB even though it is listed as merchant on the Home card.

E B.
E B.  

Yes I have, use "gift card recipient" as the name. You have to go to the Ultimate gift card website to find out your expiry date, the rest of the details are on the back of the card.

Luke H.
Luke H.  

Tried using “Gift card recipient” and it still didn’t work

noah.a12354
noah.a12354  

what did you guys use as your billing address?

Jacinta O.
Jacinta O.  

I am not sure what others may have used if they got the card to work, but I couldn’t get it to work online so had to use instore instead.

Mum of 216
Mum of 216  

After a constant string of negative comments from customers, giving them a 2% satisfaction rating, it looks like the company has paid for a sudden surge of positive customer reviews. Note how many people have the word FAIR INCENTIVE next to their positive reviews.

Reply to the company on Product Review & take the opportunity to let others know about the FAIR INCENTIVE.

Do a Google search 'CONSUMER COMPLAINTS AUSTRALIA' and you will get the contact details for your state.

Get an answer from our members and Ultimate Gift Cards representatives

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