Best Gift Cards

Scam company. When you exchange for another card they don’t send the gift voucher code! No way to contact anyone. How is this company allowed to be in business?

When I activated/registered the card it told me the card number was not recognised then blocked the card. I called for help and they said it could… Read more

not be registered/activated and that it had no money on it. They said I had to ask to person who gifted it to me to go to the store where they purchased it and request a receipt from that day and then to send it in to be activated. WAY to complicated. Waste of money.

Most Amazing sofas, great for comfort and morder. Very, extremely helpful staff from the online call centre. I'm really happy with my service and my purchase!!!

Total scam. Attempted to use this card at Myer and Kmart but got rejected. Only thing is when I checked the balance over the phone, it reported the… Read more

declined amount at Kmart as deducted. Managed to use it at Coles, but have no way to contest the Kmart failed payment. This company needs to be closed down by ASIC and people refunded their money by the scamming CEO who set this company up.

Well, where do I start! Was given 2 gift cards, each with $600 value. Within 26 minutes of registering the cards, both had been hacked and emptied.… Read more

Dealing with Activ customer services is the most frustrating experience of my life. They don't want to take responsibility, they want more personal information and when they finally email you 2 new cards they deduct money for whatever reason is beyond me. I feel the scam is within the company itself. I will never use this company again and I urge everyone else to do the same!

Oct 2026 Update

After plenty if emails back and forth with promises of management contacting me, i received nothing further from this company. As stated previously, in my opinion, its a sham company that profits from customers. Be very aware of their intentions, you have been warned!!

After weeks and weeks you cannot check the balance. The website is constantly down, and the card is an absolute joke to try and use. What a great… Read more

business model, offer cards that don't work, can't check and basically get people to give up and steal the balance.

I have had so much trouble with these card's, This is wrong...

Card is continually being declined everywhere, and the experience with customer service is atrocious.

I was gifted a Coles Group & Myer Gift Card, I spend 2/3rds of it ok, 2 days later, I went to spend the balance. Card was declined, $0 balance. I… Read more

came home a did a Check Balance online, the balance was spent in NSW (I live in Vic). BEWARE, THESE GIFT CARDS ARE NOT SECURE. I lost over $100. I contacted customer service, it will take 2 weeks for the investigation, who knows if I'll be refunded. DO NOT USE THESE CARDS,THEY ARE NOT SECURE.

Very disappointing customer service from Village Cinemas. I spent more than two hours trying to redeem movie vouchers on three computers and two… Read more

iPhones, using both the website and app. Repeated errors prevented me from completing the booking, and by the time I had tried to resolve the problem, the session had sold out.

In my email exchange with Simone, the responses and suggested solutions did not resolve my problem, and I felt I was going around in circles.

I asked for a refund and some recognition of the time wasted, but I have not received a satisfactory resolution. There appears to be no customer service phone contact, leaving email as the only way to seek help—hardly useful when you are trying to book a movie that day. How dump of Village to such I go down the the Cinema and book over the counter. It Gold class with hardly any seats and they book out! .

The replies felt so generic and unresponsive to my actual concerns that I strongly suspect I was dealing with AI-generated responses. I cannot confirm that, but nothing in the exchange gave me confidence that someone was properly considering my complaint. When I specifically ask is it AI the communications stop

What should have been a simple trip to the movies became an unnecessarily frustrating experience. Based on my experience, I would avoid buying Village vouchers. Village needs to make redemption clearer and provide accessible customer service that actually resolves problems.

Bought 3 Woolworth Gift Cards a couple of months ago as a means to use reward points from Telstra. One of the cards didn't work complaining possibly… Read more

incorrect PIN. My better half tried to resolve this, only to be flicked back and forth between Woolworth and Telstra. I got onto it yesterday and it was quickly resolved, thanks to Woolworth Gift Card support. At least I was able to use the card. Yippee! Here just sharing experience and a few tips, hopefully helpful to everyone.

At Woolworth supermarket, when the card didn't work, we were asked to go to Telstra for help. Only for Telstra to flick us back to Woolworth. What I figured is that it is a Woolworth Gift card so Telstra sourced it from Woolworth. Woolworth really is the card issuer, generating the card, PIN, barcode, etc, not Telstra. So I called Woolworth Gift Card support - 1300 101 234 - (not supermarket the retailer). We quickly confirmed the card is operational and PIN is correct.

We could check the card balance at https://www.everyday.com.au -> Gifting -> Check Balance ourselves too. Just enter the card number and PIN. This proved that the PIN is correct and I successfully used these 2 pieces of info and completed a purchase with the card. Haven't tried using the barcode yet, so maybe I jumped the gun a little. But so relieved that it works, I want to share this experience which might be helpful to you.

Why 5 stars? Wife called Woolworth for support before. While she couldn't get the problem resolved. Woolworth was so nice she was given some store credits. Thank you! The lady from Woolworth Gift Card support I spoke to was very friendly, patient and courteous, guiding me to through how to check it myself. Well done Woolworth Gift Card team.

BWS egift card not received by recipient. Bought day before birthday, didn't arrive that day or on birthday. Sent complaint via email, egift card re… Read more

sent day after friend's birthday. Surprise ruined because I had to ask friend if they had received it or not. Highly recommend not purchasing BWS egift cards

Dreadful and absolutely hopeless product. I had considerable issues activating the card and then, once activated, I could not complete a purchase… Read more

using the card. It seems designed to ensure you cannot use it and it expires within 12 months then presumably allowing the issuer to pocket the balance. The next step is lodging a formal complaint with the Australian Financial Complaints Authority.

Purchased 2 x $100 Gourmet Traveller Gift Cards back in December 2024. Gifted them to an emplyoee. This employee went to use the gift card over the… Read more

weekend, only to be told that the gift card was showing a zero balance. I called Gourmet Traveller Gift Card this morning and was told that they have no record of these cards being purchased. They said I need to go back to where I purchased them and talk to them. Given it is 18 months ago, I do not still have the receipt, but have the bank transaction details as I know the date I bought them. I know I paid for them and they were activated at the time of purchase. Customer Service is ridiciously unhelpful and when I hung up on them, they proceeded to call me back to once again tell me they couldnt assist me. DO NOT PURCHASE THESE CARDS!!!

I wish I could give fewer stars! this is the greatest waste of $$ I have ever seen. We were given this as a gift and have spent two years unsuccessfully trying to use it. DO NOT GIVE THESE AS GIFTS!

Absolutely a scam. Avoid at all costs. Literally avoid got scammed out of 300 dollars kept getting the run around and still no refund or card received months later, have had to go through the bank and the cops

Worst product ever. Brought cards, money taken from account, then it goes into re ore for 24hrs and get cancelled with no explanation why. Likely… Read more

have to wait 10 days to get Money back. Absolute shocker of a company. Would not recommend if you are chasing a product or company that does what they advertise.

I ordered a restaurant card on May 6, 2025 to be delivered for my sister's birthday in Perth on May 13, 2025 but nothing turned up on her email. I… Read more

contacted Best Gift Cards on their email address provided but my emails were returned undelivered. I contacted Paypal as I had made my payment through them and on May 16, 2025 the card was delivered to my sister's email. No apology or communication on the late service, which they said would be activated within 72 hours.

I have a $50 gift card that does not swipe and can’t be used online. I called and spoke to CS who made it so long and difficult and then asked me to… Read more

email a picture of the card. They now are not responding. Absolute scammers. Stay away from this company and their gift cards

This is the WORST gift card. I purchased a Vanilla Mastercard with $300 credit in December 2025 then by mid Jan 2026 and it stopped working with $120… Read more

credit still remaining. No reason given why it was blocked. I have called the help line on 24 January 2026 and get someone in India and I was told a replacement card will be issued in 30 business days. I was given a case number and have followed my card with 7 phone calls as the replacement card was never issued. I sent an email with images of the card to their email address I was given and still no response by today 7 April 2026. THIS IS A SCAM AS I BELIEVE PEOPLE OFFSHORE ARE RIPPING OFF THE BALANCES.