I bought a vax steamer just a couple of months ago and it works perfectly however the twist cap on the water tank has broken and when I rang vax for a replacement I was told, "you will need to buy a brand new one, don't have replacement caps.". well I won't be buying a new one and if I decide to replace I will buy a different brand.
Purchased in January 2020.
VAX Steam Fresh Combi
Bought this product as I hate using a mop and bucket and waiting for hours for the floors to dry.
Product worked great the first few times, now I may as well be using a bucket of water thrown on the floor and a mop to spread it around. The steam has turned to jets of water - very little steam and hours for the floors to dry.
Very disappointed to say the least. I purchased a product to do a job and it appears that I was misled.
VAX a great company
Although my wife is the primary user of the steam or I thought it important to write a review. The VAX vx24 is an excellent product, it is easy to handle, comfortable in hand and seems to do the steaming beautifully. The attachments are great, easy to use, great in hard to reach spots.
The detachable handpiece is a lot easier than the previous model we had and seems to do a whole lot better job. Some of the features, such as being able to stand upright by itself, the triggeri in the handle, the detergent dispenses, and the overall styling.
...I also want to sing the praises of VAX themselves. They have been excellent. When my previous unit died they replaced it without any problems and were very helpful in the entire procedure. They kept us in the loop and I would have absolutely no hesitation in recommending VAX to anybody. I believe them to be a great company.
Love this item
Very easy to use.replacement pads are so cheap to buy online.
Detergent adds a nice smell to the clean floors but detergent is very expensive, $20 for 1 litre.
After a couple months of use the steam pressure has lessened
One tank of water cleans a fully tiled 4x2 home
Very long cord
Love this cleaner. Lots of hardwood floors to clean. Easy to refill and easy to use. I haven't had to refill the tank when mopping family room, kitchen, lounge room and hallway. Feels squeaky clean.
We have used it immediately after a normal floor mop and were amazed at how dirty the pad on the vax was.
Fast heating. Easy to refill
So many previous steam cleaners tripped the power in my house. This product heats up fast and does the whole of a large house (downstairs) on 2 tanks. It also has a small tank for detergent. It swivels and stands upright for easy tank change. The triangle head means it gets just about everywhere to clean
Had high expectations but i think a bucket of hot water and mop does the same job!Nothing extra ordinary and the cord wire is a hassle while mopping. You need to hold the steam button all the time while mopping if you need steam clean. A bit expensive too!! I have to refill the water tank every 20 minutes.
Bought the VX24 at Good Guys Had just sold our Sauber Brilliance as it wasn't getting the use it needed for such an expensive product (although it was indeed 5 star brilliant!) Wasn't expecting that much from this product due to the price tag. Clean the vinyl and freshen the carpet occasionally and I would be happy. Then a visitor spilled red wine on our carpet!! Day after I used the Vax VX24 and it got ALL of the wine stain out without a problem. That is why I am writing a review!! It has already paid for itself and some!
Questions & Answers
My old steam cleaner died. I bought a new one. It’s the Van Steam Fresh VX24S. After I turned on my old cleaner the steam would just come out of the end constantly. This one doesn’t seem to at all. For the steam to come out you have to pull a trigger, but the manual says you only use the trigger every now and again. What am I missing?
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