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201 reviews
1 Jozie C.  · A useless article not effective at all tried on short and longer hair
1 Kerrie H.  · Useless – Tried like others from every angle and not one hair was removed from my chin. Useless and a total waste of money.
1 Deborah A.  · Not worth the money spent – Purchased some time ago , shouldn't have wasted my money Didn't work when trying to remove facial hair very disappointed
5 Beryl E.  · an easy experience – delivered safe and sound and very quick ..with no damage
4 GJD  · Works well – Works well but not on very short hairs. Make sure you keep skin pulled taut when using.
1 Julianne  · Epilwiz – Totally useless. Waste of money. Tried all different angles and just would not work.
Alison M.
Alison M.VIC
 

Great experience. Easy to order. Easy to pay. Delivery went without any problems. This is a compact size that I can carry around in my handbag or pocket. Then if I feel a pesky little prickly on my face I can whip out the epiwiz, hide it in my hand, wave it over the hair and nobody knows. Show details ·  1

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cottam
cottamQLD
 

Disappointed – I wish I had read reviews on this product before purchasing. I have been very disappointed with the product not performing as indicated and sadly can not recommend it for hair removal anywhere. Show details

Terri M.
Terri M.QLD
  Verified

False Advertising! – Very disappointed in this facial epilator that doesn't do what is supposed to do! Tried many times to remove hair on my face at different angles and on the same hairs for ages and still couldn't get the hairs out. Shouldn't be allowed to sell it!!

Global Shop Direct
Global Shop Direct    

Hi there, I am sorry to hear this. If you have… Read more

Reviews with attachments

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rosemary h.
rosemary h.NSW3 posts
 

Love it! – This gadget is fantastic. Quick, painless hair removal in minutes. Show details

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Loovi
LooviVIC17 posts
 

I would not buy another – I usually use tweezers and wax to remove unwanted hair, and have always steered clear of epilators because I know they hurt. One day I thought I would give this little Velform Epilwiz a go to help rid the fluff off the side of my face, and chin etc Does it work? Well, yes, but it does the job when and where it wants to. If you set your sight on a… Read more

couple of pesky hairs It takes a long time to try and pluck them out, ones that it should easily be able to pick up. This Epilwiz has caused me frustration and I've resorted to the tweezers in the end. Would I buy another one? No because I consider it a waste of time and money.

Global Shop Direct
Global Shop Direct    

Thank you for reaching out to us. We… Read more

Positive reviews

Margaret P.
Margaret P.QLD
 

Facial Hair – I bought this for facial hair and find it very good. No problems. I had no facial irritation afterwards. Found a little discomfort on top lip with first few strokes then it settled down. Maybe because there were no more hairs to remove. Much better than waxing. Also impressed with the helpful instructions and tips for using this epilator which were in easy to read (not microscopic) print. Show details ·  1

Larraine Nievaart
Larraine NievaartTAS5 posts
  Verified

IT REALLY WORKS – I purchased this piece of equipment several months ago, for the obvious reason of removing unwanted facial hair. After using it, several facial hairs were removed, however, I have to say this is the smallest torture machine I've ever come across. It definately removes the hair, as advertised on the TV advert, but it is nothing short of… Read more

painfully painful. For the odd hair on the chin I can bear the pain & discomfort, but when I try to remove hairs from my upper lip, which are obviously more abundant, I give up in pain. This miniscule machine definately does what it says it will, but I honestly have to say I wince away from using it.

emma peich
emma peich
 

i am using my velform it is different and have never used this before – i ordered 2 of the velform but i cancelled the second one as it was not needed and i believe it was returned on the 14th february and to date i have not received a refund. I have already contacted global shop on phone and still no refund. please help and sort out my refund. Show details

Negative reviews

Michele S.
Michele S.QLD2 posts
 

Waste of money, be careful re postage too!! – The Epilwiz is useless, no better than plucking hairs. The cost of postage plus for the return came to half the value of the purchase. NOT GOOD!!! Show details

Global Shop Direct
Global Shop Direct    

Hi there, I am sorry to hear this. Please… Read more (+2 replies)

lisalice
lisalice11 posts
 

Piece of Rubbish – Dont waste your money, it is total rubbish. Didnt grab one single hair, even the long ones. I went over and over it and not one single hair was removed. I cant believe they can legally sell something like that. Its gone in the bin. Show details

Global Shop Direct
Global Shop Direct    

Hi there, I am sorry to hear this. If you have… Read more

Rowena
Rowena
 

Not Durable & unreliable – I’m very disappointed with my epilator, which I bought from Australia Post. It’s not durable and unreliable. I’ve only used it three times, and it stopped working on my fourth use. Even when I changed the battery, it still didn’t work. I would have liked it to last longer. Show details

Global Shop Direct
Global Shop Direct    

We're sorry to hear this. As the product was… Read more

Recent reviews

Vix N Karlos M.
Vix N Karlos M.
 

False advertising!!!!!! – Cheap and useless!! Can't even get my 30 day money back guarentee as the package has already been binned. Do not... WASTE your money and Time!! It does not do what its suppose to do!!!!!!!!! Show details

Epilators

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Rossilynne Yates
Rossilynne YatesNSW2 posts
 

Useless – My sister bought me this for Christmas. Does not work at all, didn't remove on single hair and I tried it from every angle. Do not waste your money on this product! Show details

CrystalLuna
CrystalLunaACT
 

An absolute waste of time & money! – This product did not pick up a single hair, regardless of the angle & direction that it was being held & manoeuvred. Such a big disappointment & a complete waste of money. I bought it to save money by reducing visits to the beauty salon, & it was such a garbage product. I can not recommend this product AT ALL Show details

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Jen
Jen
  Verified

Caused facial injury – I purchased this for my daughter as a Christmas gift in December 2022 from globalshopdirect.com.au, and I regret it. After the first and only use she ended up with an injury to her top lip. I thought it was a great product idea, but sadly it appears to damage some skin types. I feel absolutely terrible getting something that actually caused her an injury. Show details

Global Shop Direct
Global Shop Direct    

Hi there, I am so sorry to hear this. If you… Read more

Bee
BeeQLD8 posts
 

Ineffective and Poorly Designed – I purchased this to remove that baby fine, blonde facial hair. I wanted an epilator, not a shaver. It feels quite gentle to use but that could be because realistically it just doesn’t remove the hair. Even following numerous passes over the same area and trying different directions and angles, there was very little result. The design means that… Read more

the small recessed epilator head barely makes contact on flat areas such as your cheeks and therefore it’s virtually ineffective. It would be the same if you wanted to use it on your forehead, arms etc. The result is only marginally better along the edge of your jawline where the epilator head makes better contact.

The light is bright enough but it’s position means that you can’t see what it’s supposed to be illuminating while using the epilator.

While the epilator was inexpensive, it doesn’t work for me and I can’t recommend it.

Susan S.
Susan S.
 

Don’t bother with it!!! – I also purchased one of these, thinking how fantastic it would be. I spent enough time & money at the beautician over the time. It’s one of the worst purchases I have made! It doesn’t work for me! I have even just focused on a couple of hairs on my face, that didn’t work either! I am really disappointed………I also bought mine through Aust Post. I’m not able to skip the star rating so I have had to give it a 1. Show details

Toadie
Toadie NSW5 posts
 

Terrible thing – I purchased one of these thinking it would be the best thing since since sliced bread!!! How wrong I was, it doesn't remove any hair on my face at all and it pinches the skin. I tried every angle to remove one hair on my chin and after more than 15 minutes of trying it was still there. My skin was sore from it pinching. I'm sorry I bought this and I'd definitely not recommend it. Show details

Global Shop Direct
Global Shop Direct    

Hi, I am sorry to hear this. If you have… Read more (+1 reply)

Unhappy customer
Unhappy customer4 posts
 

Do not waste your money – I wish I had read the reviews before wasting my hard earned money! Bottom line, it does not remove hair, false advertising on TV. Why are companies allowed to sell products that do not do what they promise? Show details

Diane Van Der Kooij
Diane Van Der KooijWA
 

DON'T BUY IT....DOESN'T WORK – From the advertising I thought this was going to be a great thing to have. Was I wrong....totally. Useless, don't buy it, doesn't work at all. Waste of money. Show details

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Gemmabella
GemmabellaNSW7 posts
 

If I could give it minus ten, I would do so! – Totally useless. In a word --- complete garbage! This opinion is based on 1) watching the overstated adverts on TV and thus expecting the item to be great and suit the purpose for which it was manufactured/invented. 2) Finding out after purchase at my local Post Office Shop that it in fact DOES NOT DO anything that the TV adverts stated and… Read more

that therefore, the TV advertisements were in fact very false and lied about the item's abilities. There are a number of other items I was about to purchase based on Global Shop Direct's advertising but I am unwilling to waste more of my money.

Epilators

Find out how Velform Epilwiz compares to other Epilators

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Suejay
Suejay12 posts
 

Useless – Simply doesn’t do what they say. Doesn’t pick up hair at all. A complete waste of money. I asked for a refund. Which to be fair they did promptly. Show details

Rita - Gold Coast
Rita - Gold CoastQLD6 posts
 

Doesn’t work – It just doesn’t pull hair out at all. Bought it for my elderly sister who has chin hairs that I pluck out with tweezers, thought this would be easier, does not work at all Show details

Global Shop Direct
Global Shop Direct    

Hi there, I am sorry to know about this.… Read more (+1 reply)

jstodolka66
jstodolka66
 

Not what it claims to be – Sadly does not do as promised. Does not remove hairs. The safety guard surrounding the spinning dial keeps it too far from the skin no matter how much pressure is used. A waste of money. Show details

Global Shop Direct
Global Shop Direct    

Hi there, I am sorry to hear this. Please… Read more

Simone Q.
Simone Q.NSW2 posts
 

Ouch! – Results are good, but oh my god it hurts! Feels like little electric shocks with each hair removed. I understand it pulls it from the root, but i may as well pluck the hairs out, its hurts so much. Show details

goateeblack
goateeblack2 posts
 

The worst thing I've ever bought – The first one they sent didn't work at all. It had a loose wire and couldn't be turned on. The replacement was nothing like the description of the product in the ads on tv. It is extremely cheaply made and of very rudimentary design. Firstly, it hurts. It 'bites' the skin. Even with the 'safety' attachment, it cut my lip in several places. … Read more

It does NOT remove hairs at the roots. In fact, on the rare occasion it does anything at all to hairs of any length, all it does is snap them off and leave stubble. Most hairs are left untouched even when repeated attempts are made over the same area/s. If you are contemplating purchasing this item, save yourself the time and disappointment and throw $60 (that's what it costs including postage), straight down the toilet. You'll get far greater satisfaction than you will from purchasing this piece of absolute rubbish.

Global Shop Direct
Global Shop Direct    

Hi there, I am sorry to hear this. Please… Read more

Sylvia C
Sylvia CVIC8 posts
 

Welform Epilwiz – I bought this product thinking it would make life a little easier, This product is completely useless and doesn’t do what it is claimed/advertised to do. Total waste of money. False advertising Show details

Global Shop Direct
Global Shop Direct    

Hi there, I am sorry to hear this. If you… Read more (+7 replies)

Andrea
AndreaQueensland13 posts
 

Completely useless - total waste of money – I bought this over a week ago and I've tried it every day since. Results: 0 hair removed! It essentially only has one tweezer set rotating in the middle where the least contact with the skin occurs, therefore its unable to attach to any hair. A complete and utter waste of my money and time. A reminder not to impulse buy and check true/real reviews to make informed decisions when purchasing future products. Show details

Patricia
PatriciaNSW3 posts
 

Epilwiz Looks Good – Not so good on using as it zaps into my skin and does not remove the pesky annoying hair I have on my top lip in both corners. In fact, the hair has got worse that I had to use a razor!!! Show details

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