Vintec 121 Bottle Single Zone V110SGES3 Questions & Answers

Hello. There was a design fault which allowed the gas to escape. Can’t be fixed on site and needs to be taken away. My dispute was as the fault seemed identical in so many of these units why bother with the charade of sending out a service man to inspect and charge - they should have outlined the likely scenario and costs before sending the technician. After I kicked up a fuss the new company owners offered a discounted price on a new unit which has been working faultlessly since.

Hello John, it would appear nothing has changed with this company. They will happily tell you there isn't a known fault with the Vintec fridge but will readily offer you a new but discounted fridge, just so you can experience the same fault shortly after the warranty expires again. I had my fridge repaired by a qualified repair facility. The Vintec customer representative said send us the repair cost and we will reimburse you some of the repair cost. Well, that occurred over a year ago and l never heard from them again. The repair centre who fixed my fridge said the coolant Vintec use is corrosive and destroys the coolant pipes. Vintec does have a problem with their product, they are just not admitting it.

Hi I have 2 of these fridges just under 3 years old and this week within a day of each other they both stopped working. i found this a bit weird that they would both stop working a day apart, they are in different ends of the house. Had a tech come out and same response as everyone else found leak and gas had escaped. What an absolute joke, I paid top dollar for the fridges expecting them to last.will be taking this further