15 questions from our users
I purchased my Golf SE mk7 over 2 years ago. The infotainment system stopped working 29th June2020 my warranty ran out on 4th July, problem was I was in lock down in Spain due to Corona virus and could not get a ferry crossing until 15th July. I called Volswagon in Vera Spain and earliest appointment was 10th July. They did the second service, 18000 miles on clock and investigated infotainment system. Paid 93 euros for service and was given a quote for 1,985 euros to replace the broken system as it was over the warranty. I called the volkswagen dealer where I bought the car they said to take it to my local dealer in Shrewsbury which I did as it needed its first mot. They agreed it was broken and needed replacing. Even though it was impossible to get back before the warranty expired the would only give me 20% off the bill and I would have to pay £1600 to have it replaced. Do u think this is fair?
Hi I'm looking at purchasing a 2014 Highline TDI mk 7. It's immaculate inside and out, one owner, I can tell the car has been well loved and looked after. I've never had a euro car before, but am looking for something that is high tech, and economical. The golf seems to tick those boxes but I hear mixed reviews.. Can anyone shed some light on your experience with these cars?
I can only answer from my own experience of my Golf, purchased new in Sept 2015. It's done 107,000km and been serviced regularly (7 times). Has been a fantastic little car, fun to drive, economical yet nimble. That being said, much comes down to how it's looked after (clean oil, quality fuel, fresh air) all goes a long way to having the car serve a long, useful life - but my experience is a thumbs up and enjoy these cars!
Has anyone had a remote control car key die and found any alternative to paying the $620 VW want for a new one please? My car is a 2016 Golf TDI, auto Mark 7
Thank you, John.
Good luck John. In my experience, VW are not helpful and are very expensive. My golf does not have a remote key but you would think they would have a battery that could be replaced as other remote devices do. Maybe that’s just another way VW makes more money.
My car is a 2016 TDI Golf hatchback Highline. Could you please tell me if it is a mrk 6 or 7 and also the windscreen dimensions? Thanks.
Hi Sandra. I have just needed to find an answer to the same question. I've been through all the documentation including service book, sales dockets etc. and came up blank. A good Google search provided the answer. The easy answer is ... if you have rounded tail lights, it's Mk 6, if they are sharp edged design, Mk 7. Mark 7 also has the sophisticated "Infotainment System" with GPS and lots of other choices (radio, car, menu etc.) in the middle of the dash.
My toorak is playing up the revs are not going higher than 3000 what could the problem?
I am looking at a vw 2015 90TSI comfortline wagon, 7 auto, It’s only travelled 15,000 kms, $20,500. I have mainly driven Toyota’s and Kias, any thoughts on the VW, it’s one owner 1.4 petrol?
I am just worried as a have recently read negative reports, high repair and service costs on vw.
Surprised me as after reading reviews for a month most car reviews gave it 8.5/10 but actual drivers on this site seem to sat vw are too much trouble?
The motoring press is in love with VW products because they drive them but don't own them. They are nicely conceived products but as far as I can ascertain not robustly engineered in the same way as a Toyota. They seem to be variable in build quality with some owners having a great run and others having nothing but nightmares. I am on my second one (Golf R) and to be honest have no real faith in the product reliability long-term, but fortunately can afford an expensive repair bill if I get one.
I am driving 2014 Golf VII 1.4TSI.
The OIL Consumption is just bizzare and theres a ticking sound coming from the engine/gearbox. Any ideas?
How much is a voice activated on control panel?
Is Volkswagen servicing & parts considerably expensive?
I currently own a 2014 Toyota Prius C, and have never owned a European car (except a Opal hiding under the badge of a 2003 Holden Astra).. I hope Volkswagens aren't as bad as Opals!
VW offer capped price servicing, which was part of the appeal of me buying this car - I knew my future costs. The servicing costs are too high in my opinion (because the car is CERTAINLY NOT worth the $70k price tag I paid.) I am about to get my 50k service next week. Here's a link to their servicing plans: http://volkswagenaustralia.com.au/CappedPriceServicing
Personally, I will never buy another VW. The parent company has many other appealing brands, such as Porsche and Audi so I am going to avoid them too. I had a very negative experience with my local VW dealer when I took my car in for its complementary service...they gave it back to me in worse condition; then took no responsibility to correct their ballsup! I had to take additional time off work and the company didn't care, and there was a cascading effect of errors that surrounded this; so I filed a complaint with my lawyer, involved the Ombudsman, the local MP and also their head office in Germany - to reimburse me for my lost wages and other damages. I shortly after filed under the "Lemon Law" provision once I discovered the car was sold to me with major faults (had I known this was the true state of the vehicle I would not have purchased it). So as you can imagine, they promptly started smoothing things over with me. Its a shame I had to go to this length, but I felt they really just expected me to "lay there and take it."
In my experience, VW is the worst vehicle company I have ever encountered; and after their deception with misleading diesel emissions was the icing on the cake for me, and here I thought they could sink no lower! My thoughts, a pushbike...in the rain...with a flat tyre...and no seat is better than a VW! Stay clear...
I've owned 3 GTI's and one MY16 R Wolf Wagon, a MY2000 Subaru Liberty, and first car was a '79 Mazda 323... In my experience finding a trusted mechanic who has a long history of specialist vehicle (think VAG for audi/VW/Skoda, or Japanese made cars etc) knowledge, and you'll have a far better experience owning whichever car you pick. I loved my Sube, and am now about to purchase a second-hand Forester with confidence that it will last the distance. Subaru and VW both are known to have high servicing costs. I'd never go back to a dealership service place ever again unless I absolutely had to. They ARE both relatively expensive, but usually (unless you copped a lemon which potentially happens with ANY car) you end up with a car lasting far longer than others with cheaper running-costs. Mazda 3's are great cars for example, but the shine (in all senses) seems to fade around the five year mark. Commodores/Falcons can be pretty damn sturdy mechanically, but wear and tear/ageing/fading VERY quickly.
YMMV, but I've never had significant problems with any of my cars! Lol even my learner's Mazda was a great car 20yrs on in 1999 - although a mechanic had to install an ignition starter button because the regular ignition wouldn't work, and I loved it! I now have a starter button again in my current Wolf Wagon lol.
But seriously, find a specialist mechanic with a passion for the car you decide on, and stick with them.
Hi, I've been considering a new gti golf. Do you get any torque steer or wheel spin under heavy acceleration? What problems have you had with yours? Auto or manual better? Cheers
My advice would be to find a Japanese car. The golf is beautiful to drive, beautifully finished, looks great.... But honestly, you need to be prepared to spend $1000 - $3000 on repairs every year if not under warranty. Just to get the brakes changed is min $400 per wheel. They still have timing belts $1200 to replace. These prices are not dealership but independent VW specialist. Dealership is more.
If you are buying second hand these are the issues common to VW.
Air conditioner $1260 to replace
Gear box $3000 - $5000
If you ask RAA they will tell you to stay away from small European cars.
My advice would be to think about Toyota Nissan or Mazda. Good luck
The Golf GTI does not exhibit torque steer, and has traction control so you won't get wheel spin on take off. It is the hot hatch standard bearer by which all other performance hot hatches are judged and is consistently the winner in comparison tests. In terms of manual vs auto, I have the 6 speed manual, and love it. It was a head decision as my daughter is learning to drive and I wanted her to have a manual to practise in. My heart would have loved the DSG box as I'm a bit lazy, but I have no complaints about the manual and I saved $2500. As for service costs, they are capped for the first 5 years and are typically between $250 - $350 depending on the service. They're only required once per year so the cost is very reasonable. You will need to replace the timing belt at 120,000 kms and the cost for that is $900 at my local VW dealer, an independent would be cheaper (timing belt replacement is a fact for all engines). As for the Japanese vs European argument, these are performance cars and so many things such as brakes are going to cost more than the base versions because the cars are driven harder and the parts are more specialised. I don't think a Toyota Corolla Levin or Mazda 3 MPS is really in the same class as the Golf so I doubt they would be viable alternatives. The real competitors are the Audi S3, Merc A45 and BMW 135, which all cost way more so the Golf is definitely the best option.
I have had torque steer in my Golf Highline DSG but only very minimal. This usually happens at an intersection where the road is uneven and you take off too quickly from a standstill - TURBO. I do not recall having any wheel spin in this situation. The reason I really liked this car is that I wanted to replace my Ford(with RWD) because as it was on dedicated gas it had no traction control. When it rained I had to drive so slowly especially if I was trying to turn and accelerate at a hill. I have just had my last free service from VW and am out of warranty now but my son has a 2009 Golf and has never had to spend the amount of money as stated by Mummy999. There is a very reasonable Golf mechanic called Volkservice in Braeside in SE Melbourne that he goes to. My friend has a 3 yr old Nissan and she paid $1200 for her last service and she has had to service her car every 6-9 mths. Every car has pros and cons but I enjoy driving the Golf, my daughter has the Manual and that is also a joy to drive, my husband wanted the auto as he gets over 'changing gears' and for re-sale.
Hi,just bought brand new golf 92tsi trendline 6 speed manual Oct build my16.was wondering the does and don't of breaking in New motor . Any tips would be helpful? thanks. Love the car so far.
Congratulations, am sure you will love it. Modern motors (especially yours) do not usually require a 'run in' like they used to.
However, that said, I don't suggest you take it to a race track just yet.
What I do suggest, is that you use it in regular Auto, then run it for awhile in "Sports" and then when you have the energy, use the gear shift DSG feature. Wait... you said it is a Manual?, then forget all that, just drive it through the gears and keep the Revs below screaming.....
Love mine too, a MY15 90TSI manual - yes, it drives fine off-the-blocks, but I did like to vary the driving conditions of a new motor, which means highway at 100 it was sitting on ~2175rpm in 6th, so I squeezed the accelerator and made the engine pull from that rpm to 3k (160km/h), and then foot off the accelerator and compression brake back down to 100. do this about 10 times during a decent trip, and you'll appreciate the mid range pull for the lifetime of the vehicle. Also, only rev higher than 4k rpm once the OIL temp is 75-80+ degrees. Don't confuse water temp with oil temp, oil temp is available by pressing the UP arrow once when in Driving Stats display.
Other than that, enjoy, one of the best vehicles I've ever had the pleasure to drive - wasn't even thinking VW until a dealer called me, and purchased same day!
I have a 2013 Skoda Octavia 90TSI, and find the DSG transmission can be a bit hesitant and sometimes a bit jerky when taking off from the lights, etc. I am purchasing a new car within the next 6 months, and was curious on how you find the operation of the DSG transmission. Any issues taking off at lights such as hesitation or abruptness. I have read that the Golf has a very quiet cabin, but have also read that some tyre noise can intrude into the cabin at highway speeds on some course chipped roads. Your thoughts would be appreciated. Regards, Shane
I am taking action against my local dealer due to 6+ months of driving around with a faulty interior command centre, so no, I wouldn't recommend a vw to anyone...........
And yes the DSG does have a hesitation/delay.
Yes, the transmission isn't very smooth though this is common in most vehicles. Tyre noise is higher than most other vehicles on highways. You can get tires that are quieter which I have done. Playing music negates most of the road noise.
I highly recommend buying a VW Golf though I do caution that you should pick your dealer wisely.
So the 2013 as you already know have issues but with the new current models (2015) are much more smoother and Volks had worked on improvements to negate issues like what you have at the moment. Mine being a Golf R, turbo, there is a little delay at the start when you excelerate (turbo lag) but once the car goes, it goes...... go and have a test drive in the newer models and feel it for yourself. The DSG has improved from my experience, and the changing of the gears are pretty much none existent. Feels like one gear all the way.
I'm not to sure with the lower model golfs but with the R's the tyres are good quality sports but then again I drive with music on so I can't tell the difference. I'll try driving tomorrow without music and let you know if the cabin is quiet or not.
A good place I would go to is Camberwell Volkswagen and go see the sales guy that took care of me, Seyhan Isen. He took care of me and even after 3 months, I call, he helps, and have a casual chat after. Very good dealership, have a look at the ratings. I hope that helps .
Hi! I purchased a MY15 Golf 90TSI in September. Have used 98RON "supreme" fuel from 7-eleven/Mobil mostly, except for 1 topup of 95. First km the car feels a bit hesitant, like a cylinder is slow on firing or something, I generally accelerate to reasonable rpm, and allow to compression brake right down to idle again, taking note of any hesitation or misfiring. Could it be the fuel? Should I try a tank of BP Ultimate and see if it still does this? Thanks!
Doubtful it's the fuel. However if it's under warranty,make it in and see what this issue is. VW mechanics, friends, recommend BP or Shell 98. I wouldn't mention anything about the petrol used other than saying you've always used the correct octane, so they can't pin it on you. It could be just a loose spark plug lead or even a faulty spark plug itself. It happens, we have a MY15 90TSI and nothing major other than typical German niggles, which is to be expected of most European cars. Honestly one tank wouldn't have that much of an effect unless it was extremely dodgy fuel. More than likely as I said precious or even a potential software issue. Ours had a small issue with the auto stop, where when we were moving again the a/c wouldn't click on unless we restarted the car, was a software glitch. Just take it to VW and as it seems to be under warranty, ask them what's going on. And be cautious and search forums for a good VW dealer. Had a MY 13 Polo whose clutch was slipping at 20k km, and brought it to three VW dealers who we later found out weren't the most honest, and they wanted $4k for a new clutch, or $900 just to take it apart to see if it might be under warranty. Insane, but in Sydney took it to Bill Buckle, and they were great, took it apart no issue, and was a leaking gasket, which caused oil to contaminate the clutch plate, therefore VW picked up the tab to replace and paid for the loaner VW as well. So do your research first and if the dealer you may have bought it from has many negative comments, avoid it and find one that has good comments and actually takes care of its customers. Hope it's just something simple like. Loose lead or plug, simple fix, nothing major and warranty will pick up the tab. Good luck mate!
I would like to know of your experiences with the operation of the DSG transmission in the Golf Mk7, especially in traffic conditions / low speeds and taking off from standstill? I presently own a MY12 Skoda Octavia SE which I purchased in May 2013, and have often experienced the following:-
• some hesitation/ less than smooth acceleration away from lights,
• Sometimes an abrupt lurching when trying to park within a few inches from an obstacle
• some hesitation/abruptness from the transmission first thing in the morning
• Sports mode keeps the revs too high
I wonder if this model Golf has improved and smoothed out the low speed issues I’ve experienced in my Octavia. Once my Octavia gets past the low speed foibles, the DSG transmission is a delight to use.
We have a Mk6 Gti. Absolutely faultless car inc the DSG. I'm told that Gti's are built in Germany and dont have the problems of cars bulit in other countries.
We have the 110TSi. Taking off from standstill is ok. Likewise at at the lights, no hesitation there as well, need to get used of start-stop (the car revs around 800rpm during idle). I have not use sports mode.
I'm thinking of buying a 2013, TSI golf DSG. Was wondering if anyone runs their golf on 95 Octane E10 fuel? We only have one station in town which sells the 95 OCT in E10, obviously significantly cheaper than the regular 95 OCT fuel. Cheers Nick
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