Waterco Digiheat Titanium
Verified1 review
A heap of rubbish. It has broken down twice due to sensor issues. No even 12months old. Poor back up service with a long delay sourcing parts. I plan to throw this expensive heaps of crap in the bin. The previous heater I had was a Bowman which lasted for 30 years. I'm going to buy a Bowman like I should have in the first place.
In good faith Waterco sent a technician to site on Xmas Eve to carry out major repairs. Replacing the motherboard and display panel. It lasted one day and now remains broken down. Gymea Bay 0412077422
Thanks Perry, I will put in a request to our service team to attend to your heater. We take pride on the reliability of our products and we are keen to make sure you have a positive experience.
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We sincerely apologize for the experience you’ve had with your heater. It is disappointing to hear that sensor failures and parts availability have let you down.
We value the comparison to your previous 30-year heater—it sets the bar for the durability we strive for in our digital and hardware integration. We would appreciate the chance to make this right before you move on. Please provide me your location and the best number for our customer service team to contact you on.