Review your last buy on ProductReview.com.au
2 reviews
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John T.
John T.QLD7 posts
 

Thanks Electrolux, no thanks Westinghouse – When my 12 year old side by side fridge freezer started leaking tar from the bottom seams, from an online search, I found that many others had the same problem. I emailed Electrolux customer care on Thursday, and a repair guy came on Monday. He cleaned it up with "De-solv-it" and put some clear sealer on the seam. Hopefully that stops or lessens the problem. Poor design by Westinghouse, but good job by the Electrolux service people. Not often do you get such quick action. No charge to me. 5 stars for Electrolux service, 1 star for Westinghouse fridge.

Purchased in at The Good Guys for $1,672.

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Bel C.
Bel C.
  Verified

Black tar like substance has ruined a great fridge!!! – I love this fridge! BUT… I have had a black tar-like substance coming out from the seals for some time which has now ruined my seals making it impossible to open without damaging it further. I have tried cleaning/removing the substance but it’s constantly coming out. *Edit - I was contacted by Westinghouse after writing this review, pledging that they wanted to help. They sent out a technician to look at my fridge who said this has clearly been happening for some time so why didn’t you contact us earlier? There is nothing we can do about your fridge. What an absolute waste of my time! This particular product is clearly faulty as you can see from the hundreds of bad reviews and yet they choose to do nothing! Poor form Westinghouse!!!!

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